Jobs at Fundbox (Now Hiring) — 5 open

Instructional Designer

United States · Hybrid

Mid level$554M raised

At Fundbox, we are dedicated to supporting small businesses through fast and incredibly intuitive access to working capital. With our embedded technology solutions, we’ve cultivated deep partnerships with industry-leadin…

Skills: Instructional Design, E-learning, Articulate Storyline 360, Adobe Creative Cloud, Generative AI

Senior Manager, Sales & Operations Strategy

United States · Hybrid

Senior+$554M raised

Fundbox's CX Operations team supports customers across a fast-growing set of partner programs, from our core line-of-credit product to embedded lending relationships with Fortune 500 companies. The operational demands on…

Skills: Operations leadership, Customer experience, Fintech, Sales management, Team development

Capital Markets Manager

United States · Hybrid

$150k–$170k/yr

Senior$554M raised

At Fundbox, we're building the future of embedded capital - putting fast, intuitive access to funding directly into the tools small businesses use every day. Our mission is to unlock the potential of small businesses by …

Skills: Structured credit, Financial modeling, Capital markets, Securitization, Warehouse facilities

Product Manager

New York, New York, United States · Hybrid

$150k–$200k/yr

Mid level$554M raised

At Fundbox, we are dedicated to supporting small businesses through fast and incredibly intuitive access to working capital. With our embedded technology solutions, we’ve cultivated deep partnerships with industry-leadin…

Skills: Product Management, SQL, Python, Tableau, Figma

Data Product Manager

New York, New York, United States · Hybrid

$150k–$200k/yr

Senior$554M raised

At Fundbox, we're building the future of embedded capital, providing faster access to funding into the tools that small businesses use every day. As we scale our capital markets operations, we're looking for a Data Produ…

Skills: Sql, Python, Data Product Management, Data Engineering, Financial Reporting

Instructional Designer

United States • Hybrid

Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

Full-time
bachelor degree
Posted 23h ago
~40 hrs/week

Responsibilities

The Instructional Designer will design, develop, and maintain engaging training content for the Customer Facing organization while collaborating with leadership and stakeholders. They will also integrate generative AI tools into the design workflow to improve production speed and effectiveness while ensuring instructional rigor.

Requirements

Candidates must have at least 2 years of experience in instructional design, including proficiency with e-learning tools and learning management systems. A bachelor's degree or equivalent experience is required, along with strong writing skills and hands-on experience using generative AI platforms.

Full job description

At Fundbox, we are dedicated to supporting small businesses through fast and incredibly intuitive access to working capital. With our embedded technology solutions, we’ve cultivated deep partnerships with industry-leading software to give small businesses financial agility and peace of mind. We need outstanding people to help us achieve our goals. This role is responsible for designing, developing, and maintaining engaging, impactful training content for our phenomenal Customer Facing (CX) organization. You'll partner with CX Leadership, the CX Trainer, and other stakeholders to keep the training curriculum relevant and accurate, incorporating feedback and performance data as the program evolves. You'll also help shape how our team uses AI tools to design and produce learning content more quickly and effectively, without sacrificing quality or instructional rigor

2+ years of experience in a role similar to an instructional designer, with outcomes in digital media production, instructional materials, course design, curriculum design, and/or eLearning
Experience with Learning Management Systems and proficiency with standard e-learning tools such as Articulate Storyline 360 and Adobe Creative Cloud
Deep knowledge of instructional design standards and learning principles
Excellent writing skills and a creative approach to design
Strong attention to detail, including editing and proofreading
Hands-on experience using generative AI platforms (e.g., ChatGPT, Claude, Gemini, or similar) to draft scripts, build outlines, generate assessments, and rapidly create functional prototypes, along with the judgment to critically evaluate, fact-check, and refine AI-generated output
Comfort adapting workflows as AI and learning tools evolve, with a mindset of continuous experimentation and learning
Ability to match effective learning methodologies to specific training needs
Basic understanding of learning analytics/metrics and how to use data to inform design decisions
Excellent interpersonal skills
Ability to adapt style and creative direction based on team feedback
An innovative, creative self-starter who takes initiative and owns end-to-end deliverables in a fast-paced environment with shifting requirements
Ability to reprioritize based on business needs and manage multiple concurrent projects
Bachelor's degree or equivalent experience

AI Tools & Adaptability

This role uses generative AI as a core part of the design workflow. You'll be expected to:
Draft scripts, storyboards, and course outlines from raw source material (PRDs, meeting notes, SME interviews) using tools like ChatGPT, Claude, or Gemini
Rapidly prototype course concepts and interactive elements to test structure and flow with stakeholders before full production
Generate first-pass assessment questions, knowledge checks, and scenario-based practice exercises, then validate them for accuracy and alignment with learning objectives
Summarize dense source documents (PRDs, UX flows, policy docs) into digestible learner-facing content
Use AI-assisted voiceover, video, avatar, or image-generation tools to speed up multimedia production, where available
Write and refine prompts iteratively to get consistent, higher-quality output (basic prompt engineering)
Apply strong editorial judgment to fact-check, edit, and refine all AI-generated output — AI drafts the starting point, but final accuracy, tone, and instructional soundness are the designer's responsibility
Pilot and evaluate new AI or learning-technology tools as they emerge, and recommend adoption where they improve speed, quality, or learner experience
Adapt workflows as AI capabilities and tools change, with a mindset of continuous experimentation and learning

Nice to Have

Mastery of foundational frameworks like the ADDIE Model, SAM, and/or other adult learning theories
Experience with Salesforce, Guru, Jira, and Confluence
Experience with AI-assisted video, audio, or avatar-generation tools (e.g., Synthesia, ElevenLabs, HeyGen) or AI-enhanced authoring tools
Basic prompt engineering skills for consistently generating high-quality AI outputs
Experience with project management tools for tracking L&D deliverables
Experience in lending/banking
Define learning objectives based on requirements, using sound instructional design expertise
Develop new learning curriculum and courseware using blended learning solutions
Collaborate with cross-functional teams, the CX Trainer, and CX Leadership to determine and build appropriate training solutions, materials, and media
Support a variety of L&D programs, including new hire onboarding and ad-hoc training materials as needed for various departments
In collaboration with the CX Trainer, maintain the Learning Management System and content system
Evaluate curricula and stay current on teaching best practices to ensure an optimal learner experience
Attend and/or observe training sessions to reinforce adoption of best practices and identify areas for improvement
Build a strong foundation of product and process knowledge by reviewing key materials—such as PRDs, Figma designs, and UX flows to guide the creation of highly relevant, accurate, and impactful content for our users
Use generative AI tools throughout the design process (drafting scripts and outlines, prototyping, generating assessment questions, producing voiceover/video assets) while applying strong editorial judgment to fact-check, edit, and align AI-assisted output with brand voice and instructional standards
Evaluate new AI and learning technology tools as they emerge, recommending ones that could improve content quality, production speed, or learner experience
Ensure content is accessible and inclusive, following accessibility standards (e.g., WCAG/508) where applicable
Stay current on emerging trends and technologies in learning solutions development and instructional design
Maintain core assets to ensure they stay up to date

Related keywords

Instructional DesignE-learningArticulate Storyline 360Adobe Creative CloudGenerative AIChatGPTClaudeGeminiPrompt EngineeringLearning Management SystemsCurriculum DesignADDIE ModelSAMSalesforceGuruJira

About Fundbox

LinkedIn Visit site

Fundbox provides the capital infrastructure to power your platform and support your customers’ growth.

Industry: Financial Services
Company size: 201-500 employees
Founded: 2013
Headquarters: San Francisco, CA
LinkedIn followers: 23,961
Total funding: $554M

Fundbox is the pioneer of embedded capital products for SMBs, offering fast, simple access to credit through the tools businesses already use. Since 2013, Fundbox has helped over 170,000 small businesses unlock more than $6 billion in capital. Now, as the capital infrastructure behind the digital SMB economy, Fundbox is focused on enabling platforms to embed financial tools directly into their user experiences. -Named one of CNBC's Top 250 fintechs in 2024 & 2025 -Honored as an Inc.com B2B Power Partner in 2024 -Inc. 5000 list of the fastest-growing private companies in America -Winner of the AI Breakthrough Awards

Offices: 300 Montgomery St, Suite 900, San Francisco, CA 94104, US · Yehuda HaLevi 23, Tel Aviv-Yafo, Tel Aviv 67132, IL · 6900 Dallas Pkwy, Plano, Texas 75024, US

business financingsmall business creditbusiness growthbusiness lendingbusiness line of creditsmall businessfintechfinancingcreditAI

View all jobs at Fundbox

About Fundbox

LinkedIn Visit site

Fundbox provides the capital infrastructure to power your platform and support your customers’ growth.

Industry: Financial Services
Company size: 201-500 employees
Founded: 2013
Headquarters: San Francisco, CA
LinkedIn followers: 23,961
Total funding: $554M

Fundbox is the pioneer of embedded capital products for SMBs, offering fast, simple access to credit through the tools businesses already use. Since 2013, Fundbox has helped over 170,000 small businesses unlock more than $6 billion in capital. Now, as the capital infrastructure behind the digital SMB economy, Fundbox is focused on enabling platforms to embed financial tools directly into their user experiences. -Named one of CNBC's Top 250 fintechs in 2024 & 2025 -Honored as an Inc.com B2B Power Partner in 2024 -Inc. 5000 list of the fastest-growing private companies in America -Winner of the AI Breakthrough Awards

Offices: 300 Montgomery St, Suite 900, San Francisco, CA 94104, US · Yehuda HaLevi 23, Tel Aviv-Yafo, Tel Aviv 67132, IL · 6900 Dallas Pkwy, Plano, Texas 75024, US

business financingsmall business creditbusiness growthbusiness lendingbusiness line of creditsmall businessfintechfinancingcreditAI

View all jobs at Fundbox

Similar companies hiring

JPMorganChase (6096)HSBC (5255)Citi (2891)Wells Fargo (2437)PNC (2190)Truist (1923)H&R Block (1471)RBCx (1443)Tata Capital (1372)Capital One (1342)State Street (1228)BMO (1156)