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Jobs at Freedom First Credit Union (Now Hiring) — 13 open

Freedom First Credit Union logoFreedom First Credit Union

Teller - Christiansburg

Christiansburg, Virginia, United States · On-site

$18/hr–$21/hr

Entry level

About the Role: We are seeking a Full-Time Teller to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit …

Skills: Customer Service, Consultative Sales, Cash Handling, Financial Transaction Processing, Interpersonal Communication

Freedom First Credit Union logoFreedom First Credit Union

Teller - Vinton

Vinton, Virginia, United States · On-site

$18/hr–$21/hr

About the Role: We are seeking a Full-Time Teller to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit …

Freedom First Credit Union logoFreedom First Credit Union

Teller - Towers

Roanoke, Virginia, United States · On-site

$18/hr–$21/hr

Entry level

About the Role: We are seeking a Full-Time Teller to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit …

Skills: Customer Service, Sales, Cash Handling, Problem Solving, Interpersonal Skills

Freedom First Credit Union logoFreedom First Credit Union

Teller - Downtown

Roanoke, Virginia, United States · On-site

$18/hr–$21/hr

Mid level

About the Role: We are seeking a Full-Time Teller to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit …

Skills: Customer Service, Consultative Sales, Financial Transaction Processing, Cash Handling, Problem Solving

Freedom First Credit Union logoFreedom First Credit Union

Assistant Branch Manager - Downtown

Roanoke, Virginia, United States · On-site

$52k–$66k/yr

Mid level

Role: To direct and coordinate the activities of personnel in a remote Credit Union facility, aiding the Vice President Branch Manager in ensuring the branch meets organizational financial, operational, service, and grow…

Skills: Sales Management, Member Service, Loan Processing, Regulatory Compliance, Staff Training

Freedom First Credit Union logoFreedom First Credit Union

Teller - Timberlake

Lynchburg, Virginia, United States · On-site

$18/hr–$21/hr

Mid level

About the Role: We are seeking a Full-Time Teller to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit …

Skills: Customer Service, Consultative Sales, Financial Transaction Processing, Cash Handling, Problem Solving

Freedom First Credit Union logoFreedom First Credit Union

Universalist I

Blacksburg, Virginia, United States · On-site

$18/hr–$21/hr

Entry level

About the Role: We are seeking a Full-Time Teller to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit …

Skills: Customer Service, Sales, Cash Handling, Problem Solving, Interpersonal Skills

Freedom First Credit Union logoFreedom First Credit Union

Assistant Branch Manager

Lynchburg, Virginia, United States · On-site

$52k–$66k/yr

Mid level

Role: To direct and coordinate the activities of personnel in a remote Credit Union facility, aiding the Vice President Branch Manager in ensuring the branch meets organizational financial, operational, service, and grow…

Skills: Sales Process Management, Member Service, Loan Processing, Compliance Monitoring, Staff Training

Freedom First Credit Union logoFreedom First Credit Union

Teller - Crossroads

Roanoke, Virginia, United States · On-site

$18/hr–$21/hr

Mid level

About the Role: We are seeking a Full-Time Teller to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit …

Skills: Customer Service, Consultative Sales, Financial Transaction Processing, Cash Handling, Problem Solving

Freedom First Credit Union logoFreedom First Credit Union

VP Private & Business Banking - NRV

Blacksburg, Virginia, United States · On-site

$100k–$126k/yr

Senior

Role: The VP of Private & Business Banking manages financial assets for high-net-worth and ultra-high-net-worth individuals. They provide concierge-style banking, strategic investment advice, and tailored wealth preserva…

Skills: Business Development, Wealth Management, Cash Management, Treasury Products, Financial Asset Management

Freedom First Credit Union logoFreedom First Credit Union

Teller - Tanglewood

Cave Spring, Virginia, United States · On-site

$18/hr–$21/hr

Mid level

Salary Range:$18.00 To $21.00 Hourly About the Role: We are seeking a Full-Time Teller to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate cu…

Skills: Customer Service, Consultative Sales, Financial Transaction Processing, Cash Handling, Problem Solving

Freedom First Credit Union logoFreedom First Credit Union

Teller - Salem

Salem, Virginia, United States · On-site

$18/hr–$21/hr

Mid level

About the Role: We are seeking a Full-Time Teller to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit …

Skills: Customer Service, Consultative Sales, Cash Handling, Financial Transaction Processing, Interpersonal Communication

Freedom First Credit Union logoFreedom First Credit Union

Investor Relations Coordinator

Roanoke, Virginia, United States · On-site

$25/hr–$37/hr

Mid level

Role: To coordinate all post-closing functions and to ensure final investor purchase of loan file is processed in a timely manner. Essential Functions & Responsibilities: 20% Follow investor guidelines to ship closed loa…

Skills: Post-closing Coordination, Investor Guidelines Compliance, Document Preparation, Deficiency Notice Resolution, Quality Control

Freedom First Credit Union logo

Teller - Christiansburg

Freedom First Credit Union

Christiansburg, Virginia, United States • On-site

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Entry level

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  • $18/hr–$21/hr
  • Full-time
  • associate degree, professional certificate
  • Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401K With Company Match, Paid Time Off
  • Posted 20h ago
  • ~40 hrs/week

Responsibilities

The Teller provides exceptional customer service by processing financial transactions and using consultative sales to recommend credit union products. They are also responsible for balancing cash drawers and supporting general branch operations and compliance.

Requirements

Candidates need 1-3 years of experience in banking or customer service and an associate degree or professional certification. Proficiency in Microsoft Office and the ability to interpret financial contracts are required.

Full job description

About the Role:

We are seeking a Full-Time Teller to join our Credit Union. In this role, you will provide exceptional customer service, process financial transactions, and educate customers on our full range of deposit and loan products on-site at our Christiansburg location. You’ll use consultative sales techniques to identify customer needs and deliver solutions that build long-term relationships.

Key Responsibilities:

  • Customer Service & Sales (40%) – Deliver outstanding service by following an effective sales process. Identify member needs and recommend appropriate Credit Union products and services.
  • Transactions & Problem Solving (35%) – Assist members with deposits, withdrawals, loan payments, and account inquiries. Provide accurate information and resolve issues promptly.
  • Cash Handling (20%) – Balance a cash drawer. Receive, process, and balance daily financial transactions. Maintain accuracy and compliance with policies.
  • Branch Operations (5%) – Support opening/closing procedures and assist with branch balancing.

Qualifications:

  • Experience: 1-3 years in banking, financial services, customer service, or similar experience.
  • Education: Associate degree, business/trade school certification, or equivalent training.
  • Skills:
    1. Strong interpersonal and communication skills.
    2. Ability to motivate, influence, and educate members.
    3. Proficiency with Microsoft Word, Excel, and standard office equipment.
    4. Ability to read and interpret financial documents and contracts.

Performance Expectations:

Ensure compliance with all federal regulations, including Bank Secrecy Act (BSA) and OFAC requirements. Meet or exceed performance goals related to member satisfaction, transaction accuracy, and sales effectiveness.

Physical & Work Environment:

  • Ability to sit, stand, and lift up to 20 lbs.
  • Work performed in a professional office/branch environment.
  • Occasional travel to nearby branch locations.

Schedule: Monday – Friday; Some Saturdays

Click here to view our Christiansburg branch's operating hours.

Work location and scheduling may vary. Please note that operational hours differ by location, and all team members will be required to work one, half day, Saturday a month.

Benefits:

  • Medical, Dental, Vision & Life Insurance
  • 401K with company match
  • Paid Time Off & Recognized Holidays
  • Paid Parental Leave
  • Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
  • Employee Discounts Program (Travel, Tickets, Food & Grocery, & more)
  • Volunteer Hours

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Related keywords

BankingCredit UnionCash DrawerBank Secrecy ActBSAOFACFinancial ServicesDeposit ProductsLoan ProductsTransaction AccuracyMember SatisfactionCompliance

About Freedom First Credit Union

LinkedInVisit site

Where People Bank for Good.

Industry
Financial Services
Company size
201-500 employees
Founded
1956
Headquarters
Roanoke, Virginia
LinkedIn followers
2,373

Freedom First is a member-owned, federally insured community financial institution headquartered in Roanoke, VA since its founding in 1956. What sets us apart is that our shareholders are our members — which means that we put our community first. In fact, while most banks evaluate their worth by how much money they keep, at Freedom First, we measure our value by how much we give back. This purpose drives our day-to-day operations at all levels of the organization. We believe that investing in the advancement, education, livelihood, and well-being of our team members is a key to our shared success and future growth. Our mission is "Helping People Prosper — Helping Communities Thrive," which we carry out by meeting the credit and savings needs of all consumers in our community, from persons of modest means and credit challenges to those with accumulated wealth and business enterprises. Find our social media policy here: https://www.freedomfirst.com/terms-of-use

Offices: 207 Bullitt Ave SE, Roanoke, Virginia 24013, US · 5240 Valleypark Dr, Roanoke, Virginia 24019, US · 417 N Franklin St, Christiansburg, Virginia 24073, US · 1204 S Main St, Blacksburg, Virginia 24060, US · 4203 Electric Rd, Roanoke, Virginia, US

MortgagesAuto LoansSavingsGrants & ScholarshipsPersonal LendingCommercial LendingIRAsCertificates of DepositCommunity DevelopmentFinancial Education
View all jobs at Freedom First Credit Union

About Freedom First Credit Union

LinkedInVisit site

Where People Bank for Good.

Industry
Financial Services
Company size
201-500 employees
Founded
1956
Headquarters
Roanoke, Virginia
LinkedIn followers
2,373

Freedom First is a member-owned, federally insured community financial institution headquartered in Roanoke, VA since its founding in 1956. What sets us apart is that our shareholders are our members — which means that we put our community first. In fact, while most banks evaluate their worth by how much money they keep, at Freedom First, we measure our value by how much we give back. This purpose drives our day-to-day operations at all levels of the organization. We believe that investing in the advancement, education, livelihood, and well-being of our team members is a key to our shared success and future growth. Our mission is "Helping People Prosper — Helping Communities Thrive," which we carry out by meeting the credit and savings needs of all consumers in our community, from persons of modest means and credit challenges to those with accumulated wealth and business enterprises. Find our social media policy here: https://www.freedomfirst.com/terms-of-use

Offices: 207 Bullitt Ave SE, Roanoke, Virginia 24013, US · 5240 Valleypark Dr, Roanoke, Virginia 24019, US · 417 N Franklin St, Christiansburg, Virginia 24073, US · 1204 S Main St, Blacksburg, Virginia 24060, US · 4203 Electric Rd, Roanoke, Virginia, US

MortgagesAuto LoansSavingsGrants & ScholarshipsPersonal LendingCommercial LendingIRAsCertificates of DepositCommunity DevelopmentFinancial Education
View all jobs at Freedom First Credit Union

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