Wilson, North Carolina, United States · On-site
$12/hr–$18/hr
Job DetailsJob Location: Foundation YMCA - Wilson, NC 27893Salary Range: $12.25 - $18.38 HourlyPOSITION SUMMARY: The Member Engagement Representative is a part-time position (up to 30 hours per week) at the Foundation YM…
Skills: Customer service, Communication, Data entry, Problem-solving, Interpersonal skills
Wilson, North Carolina, United States · On-site
$11/hr–$17/hr
Job DetailsJob Location: Foundation YMCA - Wilson, NC 27893Position Type: Part TimeSalary Range: $11.45 - $17.17 HourlyPosition Summary The Parkinson’s Exercise Class Instructor plays an important role in supportin…
Skills: Group Exercise Instruction, Participant Safety Monitoring, Mobility Assistance, Interpersonal Communication, Exercise Modification
Wilson, North Carolina, United States · On-site
Job DetailsJob Location: Foundation YMCA - Wilson, NC 27893Salary Range: $0.01 - $0.01 CommissionPosition Summary The Parkinson’s Exercise Class Volunteer plays an important role in supporting participants, instruc…
Skills: Interpersonal Communication, Participant Engagement, Patient Care, Mobility Assistance, Exercise Instruction
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The Member Service Representative provides exceptional service by greeting members, conducting facility tours, and managing front desk operations. They are responsible for maintaining member relationships, processing program registrations, and ensuring the facility remains clean and safe.
Candidates must be at least 18 years old and possess excellent customer service and computer skills. A valid CPR and AED certification is required, along with the physical ability to stand for long periods and lift up to 50 lbs.
Job DetailsJob Location: Foundation YMCA - Wilson, NC 27893Salary Range: $12.25 - $18.38 HourlyPOSITION SUMMARY:
The Member Engagement Representative is a part-time position (up to 30 hours per week) at the Foundation YMCA in Wilson, NC. This role is responsible for providing outstanding service and assistance to YMCA members, potential members, and program participants through engagement, relationship building, and support. Under the direction of the Senior Director of Member Experience, the representative serves as a visible ambassador of the YMCA’s mission and core values, contributing to a welcoming and supportive environment.
Greet and assist all members, potential members, program participants and staff in a courteous, professional and friendly manner.
Interview prospective members; explain rates, policies, procedures, benefits and features to membership.
Maintain current member relationships and provide support and motivation to ensure success and retention.
Have a comprehensive knowledge of all programs and events.
Be sensitive to member needs and maintain a customer-friendly demeanor at all times.
Provide prospective members with a tour of the facility that encompasses the full member experience.
Register members and non-members for various programs offered throughout the year.
Answer the telephone, provide requested information, direct calls and take accurate messages.
Manage money and complete the end of the shift close-outs.
Clean, maintain and sanitize frequently the Front Desk area and the Main Fitness Area.
Arrive to work on time, work all scheduled shifts, and gain approval for a qualified substitute if needed.
Complete continuing education assignments, trainings and attend meetings as instructed.
Works well independently and coordinate work efforts with other staff.
Contribute to a team-based environment.
Follows all safety procedures related to job duties.
Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergencies.
Other duties as assigned.
At least 18 years of age.
Excellent customer service skills: welcoming, genuine, helpful, nurturing, friendly.
Computer and data entry skills.
Ability to perform a variety of tasks simultaneously and maneuver through the facility quickly.
Excellent interpersonal and problem-solving skills.
Professional attitude and appearance.
Ability to relate effectively to diverse groups of people.
CPR and AED certification; must be able to perform all CPR and First Aid skills.
Must be available for weekend hours.
Ability to stand for 6+ hours.
Ability to lift up to 50 lbs.
Ability to walk, stand or sit for long periods of time.
Ability to bend, kneel, push, and pull.
Ability to speak and write concisely and effectively communicate needs.
Ability to view computer monitor and enter data for long periods of time.
Qualifications
For Youth Development. For Healthy Living. For Social Responsibility.
We are committed to strengthening community by connecting all people to their potential, purpose and each other. Working locally, we focus on empowering young people, improving health and well-being, and inspiring action in and across communities.
Offices: 233 Nash Street N, Wilson, NC 27893, US
For Youth Development. For Healthy Living. For Social Responsibility.
We are committed to strengthening community by connecting all people to their potential, purpose and each other. Working locally, we focus on empowering young people, improving health and well-being, and inspiring action in and across communities.
Offices: 233 Nash Street N, Wilson, NC 27893, US
