Operations Supervisor Compensation: $70,000 - 75,000 Annually The Operations Supervisor is responsible for leading day-to-day activities across multimodal transportation, supply chain, and/or contract logistics operation…
Town of Montgomery, New York, United States · On-site
Mid level$925M raised
The Operations Supervisor is responsible for leading day-to-day activities across multimodal transportation, supply chain, and/or contract logistics operations, ensuring safe, efficient, and accurate execution of core se…
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Pay Rate: $20.58 per hour Schedule: Mon - Fri 5pm - 1:30am The Forklift Operator is responsible for the safe, accurate, and efficient loading, unloading, staging, scanning, and movement of freight. As certified forklift …
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Olive Branch, Mississippi, United States · On-site
Entry level$925M raised
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The Forklift Operator is responsible for the safe, accurate, and efficient loading, unloading, staging, scanning, and movement of freight. As certified forklift operators within the operation, they provide safe, accurate…
Pay Rate: $65k per year Schedule: 12pm - Close The Operations Supervisor is responsible for leading day-to-day activities across multimodal transportation, supply chain, and/or contract logistics operations, ensuring saf…
Skills: Operations management, Team leadership, Supply chain management, Logistics, Warehouse management systems
The Forklift Operator is responsible for the safe, accurate, and efficient loading, unloading, staging, scanning, and movement of freight. As certified forklift operators within the operation, they provide safe, accurate…
Skills: Forklift operation, Material handling, Loading and unloading, Freight documentation, Warehouse operations
Charlotte, North Carolina, United States · On-site
Entry level$925M raised
The Customer Relations Coordinator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean br…
Skills: Customer service, Administrative support, Data entry, Shipment tracking, Logistics
The Forklift Operator is responsible for the safe, accurate, and efficient loading, unloading, staging, scanning, and movement of freight. As certified forklift operators within the operation, they provide safe, accurate…
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Skills: Customer service, Administrative support, Data entry, Shipment tracking, Logistics
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$70k–$75k/yr
Full-time
high school, associate degree
Posted 5d ago
~40 hrs/week
Responsibilities
The Operations Supervisor leads daily activities across transportation and logistics, ensuring safe and efficient execution of core service processes. They provide direct leadership to frontline associates while driving productivity, continuous improvement, and operational excellence.
Requirements
Candidates must have at least 3 years of experience in supply chain or warehouse operations with demonstrated supervisory skills. A high school diploma or GED is required, along with the ability to obtain forklift certification and perform physical tasks in a warehouse environment.
Full job description
Operations Supervisor
Compensation: $70,000 - 75,000 Annually
The Operations Supervisor is responsible for leading day-to-day activities across multimodal transportation, supply chain, and/or contract logistics operations, ensuring safe, efficient, and accurate execution of core service processes. This role provides direct leadership to frontline associates and is accountable for operational performance, safety, quality, and customer service within the assigned function, area, or shift. They drive productivity, adherence to standard work, and continuous improvement while supporting customer commitments and operational excellence goals. They play a critical role in problem-solving, process optimization, and issue resolution in fast-paced operational environments.
Responsibilities
Supervise daily operational activities, which may include receiving, storage, picking, packing, shipping, dispatching, routing, yard management, or other logistics workflows.
Coordinate and prioritize work assignments for team members to meet service, quality, safety, and productivity targets.
Ensure inventory, freight, or equipment is handled, processed, transported, and dispatched safely, accurately, and on time based on operational needs.
Monitor workflow, resource utilization, labor allocation, and equipment usage to support efficient operational execution.
Ensure compliance with all safety, environmental, regulatory, and operational policies and procedures.
Promote and enforce safe work practices, lead safety observations, and actively support facility and/or fleet safety initiatives.
Ensure adherence to standard operating procedures (SOPs), work instructions, and change control processes.
Support audits and compliance activities related to quality, safety, customer requirements, or regulatory standards (such as OSHA or DOT).
Lead and support problem-solving activities related to service issues, quality defects, operational delays, process gaps, or customer escalations.
Participate in continuous improvement initiatives using Lean, Six Sigma, 5S, Kaizen, or similar methodologies.
Identify opportunities to enhance accuracy, efficiency, cost control, asset utilization, and service performance.
Respond to operational issues and service concerns in real time, making timely decisions to minimize disruption.
Escalate issues appropriately and collaborate with cross-functional teams such as transportation, planning, customer service, engineering, and quality.
Provide day-to-day leadership, coaching, and direction to frontline associates, supporting performance management and fostering a positive team environment.
Support training, onboarding, cross-training, and skill development for team members, including safe and compliant operation of equipment.
All other duties as assigned to meet evolving business needs.
Qualifications
Education: High School Diploma or General Education Development (GED)/equivalent required; Associate’s degree (or higher) in Supply Chain Management, Business, Logistics, Transportation, or a related field preferred.
Certification/Licensure: Valid forklift certification/licensure (or ability to obtain before operating equipment) required, including operation of applicable material handling equipment (MHE) such as sit-down/stand-up forklifts, reach trucks, order pickers, pallet riders, or other specialized MHE as required by the site. Additional equipment certifications may be required depending on facility needs.
Experience: 3+ years of experience in warehouse, distribution, transportation, or broader supply chain operations, including supervisory or team lead responsibilities.
Demonstrated ability to lead and supervise frontline teams in fast-paced operational environments with a focus on performance management, engagement, and development.
Ability to communicate effectively in English (verbal and written).
Working knowledge of Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Enterprise Resource Planning (ERP), and reporting tools.
Familiarity with operational processes such as inventory management, order fulfillment, transportation dispatch, routing, or dock/yard operations.
Experience with Lean, Six Sigma, 5S, Kaizen, or similar continuous improvement tools or methodologies.
Exposure to quality, environmental, regulatory, or safety management systems (e.g., ISO standards, OSHA or DOT requirements as applicable).
Equipment: Ability to safely operate material handling equipment (MHE) such as pallet jacks, dollies, hand trucks, order pickers, pallet riders, conveyors, dock plates, dock levelers, sit-down/stand-up forklifts and reach trucks (with company-assisted certification/training), and/or other specialized MHE as required by the site.
Physical Demands: Extensive standing, walking, bending, stooping, kneeling, crouching, reaching, and twisting for 8-12 hours per/shift, with the ability to lift, push, pull, and carry freight up to 50lbs without assistance, with occasional lifting of freight up to 75lbs with assistance or mechanical aids throughout each 8-12 hour shift, multiple times per/week.
Environment: Ability to work safely around moving equipment, vehicles, and freight in a non-climate-controlled environment, including frequent exposure to temperature extremes (both hot and cold), occasional outdoor work and/or exposure to precipitation (rain, sleet, snow, etc.), regular exposure to moving equipment, vehicle traffic, exhaust, dust, and moderate to loud noise.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with occasional travel for related meetings/events.
Forward Air has been a leader in the expedited ground transportation industry for over 40 years. Our portfolio of services has evolved to meet each customer’s unique shipping needs, including expedited linehaul (TL & LTL), pick-up and delivery, intermodal drayage, pool distribution, and specialized temperature-controlled logistics services.
At Forward, we drive industry innovation and continuously strive to develop better technologies, systems, and tools for our customers throughout North America – to keep your business moving forward. We are more than a transportation company. As a single resource for your shipping needs, we are your supply chain partner.
Offices: P.O. Box 1058, Greeneville, Tennessee 37744, US
TransportationShippingPool Distribution ServicesFreight Management ServicesLTL3PLLinehaulIntermodalCartageAirline logistics
Forward Air has been a leader in the expedited ground transportation industry for over 40 years. Our portfolio of services has evolved to meet each customer’s unique shipping needs, including expedited linehaul (TL & LTL), pick-up and delivery, intermodal drayage, pool distribution, and specialized temperature-controlled logistics services.
At Forward, we drive industry innovation and continuously strive to develop better technologies, systems, and tools for our customers throughout North America – to keep your business moving forward. We are more than a transportation company. As a single resource for your shipping needs, we are your supply chain partner.
Offices: P.O. Box 1058, Greeneville, Tennessee 37744, US
TransportationShippingPool Distribution ServicesFreight Management ServicesLTL3PLLinehaulIntermodalCartageAirline logistics