Town of New Windsor, New York, United States · On-site
The Operations Supervisor is responsible for leading day-to-day activities across multimodal transportation, supply chain, and/or contract logistics operations, ensuring safe, efficient, and accurate execution of core se…
Skills: Operational Leadership, Supply Chain Management, Logistics Operations, Performance Management, Continuous Improvement
Forest Park, Georgia, United States · On-site
Position: Terminal Manager Job Description: Forward Air is seeking a capable and career-oriented Terminal Manager to lead our fast-paced shipping/dock operation. The ideal candidate will supervise and coordinate all acti…
Skills: Operational Management, Team Leadership, P&L Analysis, Freight Handling, Hazardous Materials Handling
San Diego, California, United States · On-site
$19/hr–$20/hr
Position: Cargo Handler Available Schedule: Monday through Friday, 5:00 PM - 10:00 PM Compensation: $19.05-$20.58 per hour Job Description: Forward Air is seeking capable and career-oriented individuals to work in our fa…
Skills: Freight Handling, Forklift Operation, Loading and Unloading, Handheld Scanners, Pallet Jack Operation
New York, New York, United States · On-site
The Customer Relations Coordinator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean br…
Skills: Customer Service, Data Entry, Shipment Tracking, Scheduling, Documentation
Greer, South Carolina, United States · On-site
The Operations Supervisor is responsible for leading day-to-day activities across multimodal transportation, supply chain, and/or contract logistics operations, ensuring safe, efficient, and accurate execution of core se…
Skills: Operational Leadership, Supply Chain Management, Logistics Operations, Performance Management, Continuous Improvement
Boston, Massachusetts, United States · On-site
The Forklift Operator is responsible for the safe, accurate, and efficient loading, unloading, staging, scanning, and movement of freight. As certified forklift operators within the operation, they provide safe, accurate…
Skills: Forklift Operation, Freight Handling, Material Handling Equipment, Inventory Scanning, Loading and Unloading
Groveport, Ohio, United States · On-site
$21/hr–$23/hr
Position: Driver Application Processor Pay Rate: $21 - $23 per hour Schedule: Mon - Fri 8am - 5pm Job Description: We are currently looking for an experienced and detail-oriented Application Processor to join our Driver …
Skills: DOT Regulatory Compliance, Application Processing, Driver Qualification, Microsoft Office Suite, Communication Skills
Dallas, Texas, United States · On-site
Core Responsibilities & Duties • Provide dedicated, priority support to executive leadership, both on-site and remotely • Deliver white-glove service with a strong focus on responsiveness, professionalism, and discretion…
Skills: Executive Support, Windows Desktop Support, Microsoft 365, AV Technology, ServiceNow
Indianapolis, Indiana, United States · On-site
$70k–$75k/yr
Pay Rate: $70k - $75k per year Schedule: Mon - Fri 8am - 5pm The Shop Supervisor supports day‑to‑day maintenance operations for a fleet of tractor‑trailers, trucks, transportation equipment, and material handling equipme…
Skills: Fleet Maintenance, Forklift Maintenance, Team Leadership, Diagnostics, Preventive Maintenance
Groveport, Ohio, United States · On-site
Pay Rate: $22.00 per hour Schedule: Wednesday - Saturday 7am - 7pm The Customer Relations Coordinator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation,…
Skills: Customer Service, Administrative Support, Shipment Tracking, Data Entry, Scheduling
Kansas City, Missouri, United States · On-site
Pay Rate: $20.00 per hour Schedules Available: Monday - Friday 6am - 11am Sunday - Thursday 6am - 11am Wednesday - Saturday 6am - 12pm Wednesday - Saturday 3pm - 9pm The Forklift Operator is responsible for the safe, acc…
Skills: Forklift Operation, Material Handling, Freight Loading/Unloading, Inventory Scanning, Safety Compliance
Durham, North Carolina, United States · On-site
Position: Dispatcher Compensation: $23.17 per hour Schedule: Monday-Friday 6am-2pm Job Description: The Dispatcher is responsible for the planning, scheduling and dispatching of our customers freight. The role owns the r…
Skills: Freight Planning, Scheduling, Dispatching, Driver Communication, Microsoft Office
Bridgeton, Missouri, United States · On-site
Pay Rate: $20.00 per hour Schedule: Mon - Fri 4pm - 12am The Forklift Operator is responsible for the safe, accurate, and efficient loading, unloading, staging, scanning, and movement of freight. As certified forklift op…
Skills: Forklift Operation, Material Handling, Freight Loading/Unloading, Inventory Scanning, Safety Compliance
Laredo, Texas, United States · On-site
Position: Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of cour…
Skills: Customer Service, Data Entry, Microsoft Office, AS400, Communication Skills
Coraopolis, Pennsylvania, United States · On-site
The Customer Relations Coordinator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean br…
Skills: Customer Service, Data Entry, Shipment Tracking, Scheduling, Shipping Documentation
El Paso, Texas, United States · On-site
The Customer Relations Coordinator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean br…
Skills: Customer Service, Administrative Support, Shipment Tracking, Data Entry, Scheduling
El Paso, Texas, United States · On-site
Position: Cargo Handler Job Description: Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Freight Handlers are responsible for loading and unloading fr…
Skills: Loading and Unloading, Handheld Scanners, Forklift Operation, Pallet Jack Operation, Freight Handling
Indianapolis, Indiana, United States · On-site
Pay Rate: $18.62 per hour Schedule: Mon, 4am - 12pm, Tues, Weds, Thurs & Fri, 6am - 2pm The Forklift Operator is responsible for the safe, accurate, and efficient loading, unloading, staging, scanning, and movement of fr…
Skills: Forklift Operation, Material Handling, Freight Loading/Unloading, Inventory Scanning, Safety Compliance
Irving, Texas, United States · On-site
- Company Overview: Forward Air (NASDAQ: FWRD) is a leading asset-light freight and logistics company, providing less-than-truckload (“LTL”), truckload, intermodal and pool distribution services across the United States …
Skills: Management, Logistics, Route Planning, Air Freight, Leadership
Des Plaines, Illinois, United States · On-site
Pay Rate: $20.58 per hour Schedule: Weds - Sun 8:30am - 5pm The Forklift Operator is responsible for the safe, accurate, and efficient loading, unloading, staging, scanning, and movement of freight. As certified forklift…
Skills: Forklift Operation, Material Handling, Freight Loading/Unloading, Inventory Scanning, Safety Compliance
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Lead day-to-day multimodal transportation and logistics operations while supervising frontline associates to ensure safety and efficiency. Drive productivity and continuous improvement through process optimization and adherence to standard operating procedures.
Requires a high school diploma and at least 3 years of experience in supply chain or warehouse operations with supervisory responsibilities. Must be certified to operate material handling equipment and be proficient in WMS, TMS, and Microsoft O365.
The Operations Supervisor is responsible for leading day-to-day activities across multimodal transportation, supply chain, and/or contract logistics operations, ensuring safe, efficient, and accurate execution of core service processes. This role provides direct leadership to frontline associates and is accountable for operational performance, safety, quality, and customer service within the assigned function, area, or shift. They drive productivity, adherence to standard work, and continuous improvement while supporting customer commitments and operational excellence goals. They play a critical role in problem-solving, process optimization, and issue resolution in fast-paced operational environments.
Compensation: $74,100 annually
Schedule: Monday-Friday 10pm-7am, onsite
Responsibilities
Supervise daily operational activities, which may include receiving, storage, picking, packing, shipping, dispatching, routing, yard management, or other logistics workflows.
Coordinate and prioritize work assignments for team members to meet service, quality, safety, and productivity targets.
Ensure inventory, freight, or equipment is handled, processed, transported, and dispatched safely, accurately, and on time based on operational needs.
Monitor workflow, resource utilization, labor allocation, and equipment usage to support efficient operational execution.
Ensure compliance with all safety, environmental, regulatory, and operational policies and procedures.
Promote and enforce safe work practices, lead safety observations, and actively support facility and/or fleet safety initiatives.
Ensure adherence to standard operating procedures (SOPs), work instructions, and change control processes.
Support audits and compliance activities related to quality, safety, customer requirements, or regulatory standards (such as OSHA or DOT).
Lead and support problem-solving activities related to service issues, quality defects, operational delays, process gaps, or customer escalations.
Participate in continuous improvement initiatives using Lean, Six Sigma, 5S, Kaizen, or similar methodologies.
Identify opportunities to enhance accuracy, efficiency, cost control, asset utilization, and service performance.
Respond to operational issues and service concerns in real time, making timely decisions to minimize disruption.
Escalate issues appropriately and collaborate with cross-functional teams such as transportation, planning, customer service, engineering, and quality.
Provide day-to-day leadership, coaching, and direction to frontline associates, supporting performance management and fostering a positive team environment.
Support training, onboarding, cross-training, and skill development for team members, including safe and compliant operation of equipment.
All other duties as assigned to meet evolving business needs.
Qualifications
Education: High School Diploma or General Education Development (GED)/equivalent required; Associate’s degree (or higher) in Supply Chain Management, Business, Logistics, Transportation, or a related field preferred.
Certification/Licensure: Valid forklift certification/licensure (or ability to obtain before operating equipment) required, including operation of applicable material handling equipment (MHE) such as sit-down/stand-up forklifts, reach trucks, order pickers, pallet riders, or other specialized MHE as required by the site. Additional equipment certifications may be required depending on facility needs.
Experience: 3+ years of experience in warehouse, distribution, transportation, or broader supply chain operations, including supervisory or team lead responsibilities.
Demonstrated ability to lead and supervise frontline teams in fast-paced operational environments with a focus on performance management, engagement, and development.
Ability to communicate effectively in English (verbal and written).
Working knowledge of Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Enterprise Resource Planning (ERP), and reporting tools.
Familiarity with operational processes such as inventory management, order fulfillment, transportation dispatch, routing, or dock/yard operations.
Experience with Lean, Six Sigma, 5S, Kaizen, or similar continuous improvement tools or methodologies.
Exposure to quality, environmental, regulatory, or safety management systems (e.g., ISO standards, OSHA or DOT requirements as applicable).
Equipment: Ability to safely operate material handling equipment (MHE) such as pallet jacks, dollies, hand trucks, order pickers, pallet riders, conveyors, dock plates, dock levelers, sit-down/stand-up forklifts and reach trucks (with company-assisted certification/training), and/or other specialized MHE as required by the site.
Physical Demands: Extensive standing, walking, bending, stooping, kneeling, crouching, reaching, and twisting for 8-12 hours per/shift, with the ability to lift, push, pull, and carry freight up to 50lbs without assistance, with occasional lifting of freight up to 75lbs with assistance or mechanical aids throughout each 8-12 hour shift, multiple times per/week.
Environment: Ability to work safely around moving equipment, vehicles, and freight in a non-climate-controlled environment, including frequent exposure to temperature extremes (both hot and cold), occasional outdoor work and/or exposure to precipitation (rain, sleet, snow, etc.), regular exposure to moving equipment, vehicle traffic, exhaust, dust, and moderate to loud noise.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with occasional travel for related meetings/events.
#LI-onsite
#LI-MP3
Forward Air has been a leader in the expedited ground transportation industry for over 40 years. Our portfolio of services has evolved to meet each customer’s unique shipping needs, including expedited linehaul (TL & LTL), pick-up and delivery, intermodal drayage, pool distribution, and specialized temperature-controlled logistics services. At Forward, we drive industry innovation and continuously strive to develop better technologies, systems, and tools for our customers throughout North America – to keep your business moving forward. We are more than a transportation company. As a single resource for your shipping needs, we are your supply chain partner.
Offices: P.O. Box 1058, Greeneville, Tennessee 37744, US
Forward Air has been a leader in the expedited ground transportation industry for over 40 years. Our portfolio of services has evolved to meet each customer’s unique shipping needs, including expedited linehaul (TL & LTL), pick-up and delivery, intermodal drayage, pool distribution, and specialized temperature-controlled logistics services. At Forward, we drive industry innovation and continuously strive to develop better technologies, systems, and tools for our customers throughout North America – to keep your business moving forward. We are more than a transportation company. As a single resource for your shipping needs, we are your supply chain partner.
Offices: P.O. Box 1058, Greeneville, Tennessee 37744, US
