Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to …
Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to …
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o…
Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to …
Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to t…
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o…
Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to t…
Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to …
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o…
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o…
Skills: Event Coordination, Customer Service, Problem Solving, POS Troubleshooting, Relationship Building
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o…
Doña Ana County, New Mexico, United States · On-site
$21/hr–$24/hr
Entry level$45M raised
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o…
Skills: Event Coordination, Customer Service, Problem Solving, Technology Savvy, Communication
Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to …
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o…
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o…
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o…
Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to …
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o…
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o…
Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o…
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$70k–$85k/yr
Full-time
Competitive Base Salary, Bonus Plan, Stock Options, Health Insurance, Dental Insurance, Vision Insurance
Posted 11d ago
Apply by Oct 18
~40 hrs/week
Responsibilities
Lead the success and growth strategy for a portfolio of strategic client partnerships while ensuring high-quality operational execution. Serve as the primary client contact and conduct regular onsite visits to build trust and analyze performance data.
Requirements
Requires 4-6 years of experience in strategic account management or client operations, preferably within hospitality or tech-enabled services. Must be data-driven, comfortable with regional travel, and possess strong executive communication skills.
Full job description
Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
Position Overview The Strategic Account Manager is the dedicated leader responsible for the success of Fooda’s largest and most strategic client partnerships. This role owns the overall health, outcomes, and growth strategy across a portfolio of clients and locations, while partnering closely with onsite and operational teams to ensure consistent, high-quality execution. This is a highly visible, field-forward leadership role that blends client ownership, operational oversight, and data-driven decision-making. Strategic Account Managers are expected to maintain a regular onsite presence with their clients and teams, spending time in locations each week to build trust, understand operations firsthand, and proactively support success. Regional travel of approximately 35% is expected to support portfolio locations, client relationships, and team development.
What You’ll Be Doing
Own the overall performance and outcomes of a portfolio of strategic client locations, partnering with onsite teams on execution.
Serve as the primary day-to-day client contact, ensuring proactive communication, issue resolution, and high satisfaction.
Maintain a regular onsite presence across your portfolio, using time in the field to build relationships, assess performance, and support teams.
Lead the planning and execution of Client Business Reviews, aligning internal teams and client stakeholders around performance, insights, and forward-looking strategy.
Analyze operational, financial, and usage data to identify trends, risks, and growth opportunities; translate insights into clear, actionable recommendations.
Identify and support upsell and expansion opportunities within existing client portfolios, working closely with Sales and Operations.
Collaborate cross-functionally with Sales, Restaurant Partnerships, Market Operations, and Finance to deliver a cohesive client experience.
Provide guidance and oversight to any dedicated onsite or program support resources aligned to your portfolio, ensuring clarity of roles and consistent standards.
Drive continuous improvement by identifying process gaps and opportunities to scale effectively.
Monitor account-level financial health (e.g., budget alignment, performance vs. plan, receivables) and escalate risks or opportunities as needed.
Who You Are
You have 4–6 years of experience in strategic account management, client operations, or multi-location support — ideally in a service, hospitality, or tech-enabled environment.
You’re a proactive relationship builder who anticipates client needs and brings insight, not just updates.
You’re comfortable working in the field, spending time onsite with clients and teams and traveling regionally as needed.
You’re highly data-driven and use metrics, dashboards, and reporting to guide decisions and client conversations.
You’re organized and confident managing complexity across multiple locations, stakeholders, and priorities.
You’ve led or influenced teams before and know how to guide others through clear expectations and accountability.
You’re a strong communicator who can contribute confidently to executive-facing conversations and guide teams through change.
You collaborate naturally across functions and know how to move work forward through influence.
You’re comfortable in Excel and internal systems and use data to drive clarity and improvement.
What We’ll Hook You Up With:
Competitive base salary, bonus plan, and stock options, based on experience
Comprehensive health, dental and vision plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company-issued laptop
Daily subsidized lunch program (ours!)
Must be authorized to work in the United States on a full-time basis. No recruiters please.
The salary range for this role is between $70,000- $85,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.
Authentic meals, served by local restaurants within steps of your desk. Love and look forward to lunch every single day.
Industry
Food and Beverage Services
Company size
501-1,000 employees
Founded
2011
Headquarters
Chicago, Illinois
LinkedIn followers
58,217
Total funding
$45M
Fooda is a workplace food program people love and look forward to every day. We scour the streets for the best trendy restaurants, popular favorites, and hidden-gem mom and pops. Making the connection between them and people who appreciate their food is our passion.
We're looking for talented colleagues who want to advance their careers and help scale a business. We all share an interest in solving problems with data, taking chances, beating goals, and delighting customers. Our team's successful execution of those interests has driven expansion to over 45 markets since our founding in 2011, with over 100 million meals served.
Visit our website to learn more about joining Fooda: www.fooda.com/careers
Offices: 1 N Dearborn St, Ste 600, Chicago, Illinois 60602, US
Authentic meals, served by local restaurants within steps of your desk. Love and look forward to lunch every single day.
Industry
Food and Beverage Services
Company size
501-1,000 employees
Founded
2011
Headquarters
Chicago, Illinois
LinkedIn followers
58,217
Total funding
$45M
Fooda is a workplace food program people love and look forward to every day. We scour the streets for the best trendy restaurants, popular favorites, and hidden-gem mom and pops. Making the connection between them and people who appreciate their food is our passion.
We're looking for talented colleagues who want to advance their careers and help scale a business. We all share an interest in solving problems with data, taking chances, beating goals, and delighting customers. Our team's successful execution of those interests has driven expansion to over 45 markets since our founding in 2011, with over 100 million meals served.
Visit our website to learn more about joining Fooda: www.fooda.com/careers
Offices: 1 N Dearborn St, Ste 600, Chicago, Illinois 60602, US