Clera home
·Dashboard

Jobs at First Tech Federal Credit Union (Now Hiring) — 26 open

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Short Insurance Specialist II

Hillsboro, Oregon, United States · Hybrid

$31/hr–$36/hr

Mid level

The Specialist II, Short Insurance carries out the handling of more complex short insurance cases in alignment with internal policies and procedures, while advocating for both the credit union and members. The Specialist…

Skills: Loan Casework, Financial Transaction Processing, Negotiation, Persuasion, Risk Mitigation

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Senior Director, Portfolio Management

Hillsboro, Oregon, United States · Remote OK

$184k–$243k/yr

Senior+

Purpose: This addendum outlines essential, role‑specific responsibilities and expectations for a specialized position within a designated Job Family. It serves to supplement the Core job description and may be used for e…

Skills: Portfolio Management, Capital Planning, M&A Integration, Executive Reporting, Investment Governance

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Senior Director, Change Management

Chelmsford, Massachusetts, United States · On-site

Senior+

Working in collaboration with the Executive Leadership Team, Integration Management Office (IMO), Employee Communications, and Learning & Organizational Development leaders, the Senior Director of Change Management will …

Skills: Change Management, Merger Integration, Organizational Alignment, Strategic Planning, People Management

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Payment Services Associate II - Checks

Hillsboro, Oregon, United States · Hybrid

$22/hr–$26/hr

Entry level

The Associate II, Payment Services (Deposits) processes a high volume of daily banking transactions in a timely and complete manner through a variety of complex technology systems. This position also proactively conducts…

Skills: Payment Operations, Fraud Detection, Analytical Skills, Problem Solving, Task Prioritization

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Assistant Branch Manager (Downtown Bellevue Experience Center) (FULL TIME ON-SITE)

Bellevue, Washington, United States · On-site

$80k–$89k/yr

Mid level

The Assistant Manager, Experience Center (XC) partners with the Manager to oversee the day to day activities of a team of Financial Solutions Representatives in processing routine financial transactions for members. The …

Skills: People leadership, Financial services, Cash and vault balancing, Performance management, KPI analysis

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Client Services Specialist

Bellevue, Washington, United States · On-site

$96k–$102k/yr

Mid level

Addison Avenue Investment Services, the investment division of First Tech Federal Credit Union, is seeking an experienced Client Services Specialist to support a well‑established Financial Advisor Team with a long‑standi…

Skills: Client Relationship Management, Investment Support, Financial Planning Software, CRM Platforms, Trade Execution

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

SVP, Commercial Lending

Marlborough, Massachusetts, United States · Hybrid

$270k–$310k/yr

Senior+

The Senior Vice President of Commercial Lending leads the commercial lending division, driving growth, profitability, and risk management while delivering exceptional service to business members. This role sets the strat…

Skills: Commercial Lending, Risk Management, People Leadership, Financial Analysis, Credit Structuring

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Manager, Category

Marlborough, Massachusetts, United States · Hybrid

$117k–$140k/yr

Senior

The Manager, Category leads and develops a high-performing team of Category Managers in Vendor Management responsible for creating and executing enterprise category strategies that optimize cost, quality, service, risk m…

Skills: Category Strategy, Vendor Management, Contract Lifecycle Management, Negotiation, Supplier Performance Management

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Senior Infrastructure Systems Engineer - Cloud/Linux

Hillsboro, Oregon, United States · Hybrid

$117k–$140k/yr

Senior

The Senior Systems Engineer Cloud & Linux is responsible for the design, engineering, implementation and ongoing maintenance and support of a complex corporate infrastructure. This role provides technical leadership acro…

Skills: Cloud Engineering, Linux Administration, Azure, AWS, Infrastructure Design

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Staff Process Simplification Manager, Enterprise Experience

Rocklin, California, United States · On-site

$130k–$173k/yr

Senior

This role leads complex, cross‑enterprise simplification initiatives that address systemic sources of operational friction and experience breakdowns. Operating with a high degree of autonomy, the role shapes problem fram…

Skills: Process Simplification, Operational Excellence, Lean, Six Sigma, Human Centered Design

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Insurance Servicing Agent II

Hillsboro, Oregon, United States · Hybrid

$60k–$72k/yr

Mid level

The Insurance Service Agent II proactively contacts members to improve policy retention and services existing insurance policies, processing and following up on requested changes and updates. Here’s what you can expect f…

Skills: Policy Retention, Insurance Needs Assessment, Cross Selling, Referral Generation, Policy Review

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Sr. Manager, Strategy & Governance

Marlborough, Massachusetts, United States · On-site

$131k–$157k/yr

Senior

The Sr. Manager, Strategy & Governance provides leadership and oversight of vendor relationships and outsourced service delivery across the organization. This role ensures vendors consistently meet quality, performance, …

Skills: Vendor Management, Supplier Governance, Third-party Risk Management, Contract Negotiation, Performance Management

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Assistant Branch Manager (Cedar Hills Experience Center) (FULL TIME ON-SITE)

Beaverton, Oregon, United States · On-site

$67k–$80k/yr

Mid level

The Assistant Manager, Experience Center (XC) partners with the Manager to oversee the day to day activities of a team of Financial Solutions Representatives in processing routine financial transactions for members. The …

Skills: People Leadership, Financial Services, Operational Management, Performance Management, Risk Mitigation

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Staff Contract Manager

Hillsboro, Oregon, United States · On-site

$104k–$125k/yr

Senior

The Staff Contract Manager provides advanced expertise in contract management, leading complex contract development, negotiation, and execution to support goals and reduce risk. Independently manages agreements, using st…

Skills: Contract Lifecycle Management, Contract Negotiation, Risk Assessment, Contract Drafting, Compliance Management

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Senior Contract Manager

Marlborough, Massachusetts, United States · On-site

$93k–$112k/yr

Senior

The Senior Contract Manager independently manages complex contract management activities, including drafting, negotiation, and lifecycle oversight for high‑impact agreements. The position provides advanced analysis, supp…

Skills: Contract Lifecycle Management, Contract Negotiation, Risk Assessment, Contract Drafting, Compliance

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Senior Creative Services Specialist (HYBRID)

Hillsboro, Oregon, United States · Hybrid

$83k–$100k/yr

Senior

The role leads the development and delivery of high quality visual and interactive materials that advance the organization’s brand, communication, and business objectives. This role applies advanced creative expertise an…

Skills: Adobe Photoshop, Adobe Illustrator, Figma, Design Principles, Branding

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Director, Strategic Sourcing (Contract Management)

Hillsboro, Oregon, United States · On-site

$147k–$176k/yr

Senior+

The Director, Strategic Sourcing provides leadership for contract management to align agreements with business goals and reduce risk. This role oversees the full contract lifecycle, establishes governance frameworks, and…

Skills: Contract Lifecycle Management, Strategic Sourcing, Contract Negotiation, Governance Frameworks, Risk Management

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Relationship Banker (Keizer Experience Center) (FULL TIME ON-SITE)

Keizer, Oregon, United States · On-site

$20/hr–$24/hr

Entry level

The Relationship Banker processes routine financial transactions for members in the Branch, as well as follow up activities by phone and email. The Relationship Banker is focused on building strong relationships with new…

Skills: Retail Sales, Customer Service, Financial Services, Active Listening, Verbal Communication

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Relationship Banker (San Diego Experience Center) (FULL TIME ON-SITE)

San Diego, California, United States · On-site

$20/hr–$24/hr

Entry level

The Relationship Banker processes routine financial transactions for members in the Branch, as well as follow up activities by phone and email. The Relationship Banker is focused on building strong relationships with new…

Skills: Retail sales, Customer service, Financial services, Listening skills, Verbal communication

First Tech Federal Credit Union logoFirst Tech Federal Credit Union

Senior Financial Planning Analyst - Enterprise Services and Project Analytics

Hillsboro, Oregon, United States · On-site

$95k–$110k/yr

Senior

This role leads advanced financial analysis and modeling to guide strategic and operational decision‑making across the organization. This role provides insights into business performance, and contributes to improvements …

Skills: Financial Modeling, Strategic Planning, Budgeting, Forecasting, Financial Analysis

12

Showing 1–20 of 26

First Tech Federal Credit Union logo

Short Insurance Specialist II

First Tech Federal Credit Union

Hillsboro, Oregon, United States • Hybrid

Apply
Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • $31/hr–$36/hr
  • Full-time
  • bachelor degree
  • Medical coverage, Dental coverage, Vision coverage, 401k matching, Paid Time Off, Sick time
  • Posted 18d ago
  • ~40 hrs/week

Responsibilities

Handle complex short insurance loan casework from intake to closure while collaborating with insurance companies and dealerships. Manage financial transactions, audit loan files, and develop procedures to ensure legal compliance and risk mitigation.

Requirements

Requires a Bachelor's degree in Business Administration or equivalent experience and at least 3 years of customer service or administration experience in financial services. Must possess strong knowledge of Bankruptcy code, GAAP, and consumer contract structures.

Full job description

The Specialist II, Short Insurance carries out the handling of more complex short insurance cases in alignment with internal policies and procedures, while advocating for both the credit union and members. The Specialist II partners with our internal and external stakeholders (insurance companies, GAP companies and dealerships).

Job Duties:

  • With minimal supervision, handle end-to-end loan casework (including intake, processing, reviewing, decisioning) to meet policy guidelines and protect the credit union from risk, collaborating with business units as necessary
  • Evaluate and audit complex loan files for all necessary contracts
  • Monitor case dashboard to ensure departmental SLAs are being met
  • Process financial transactions (auto settlements, refunds, payoffs and reconciling general ledger)
  • Ensure maximum claim and refunds have been recovered, including reviewing for any supplemental requests
  • Proficient negotiation and persuasion skills to ensure all financial payments are satisfied
  • Decision making of case closure when all efforts have been exhausted
  • Develop and implement procedures and processes that meet the requirements of legal compliance within the insert industry procedures and processes are related to here
  • Assist leadership with research requests and special projects
  • Partner with business units for seamless transition on total loss accounts
  • Participate in and/or lead departmental special projects and/or initiatives
  • Participate in training and orientation of Associates and other Specialists

Essential Skills:

  • Minimum 3 years’ experience in customer service or administration, with experience in the financial services industry; default management experience is preferred
  • Strong understanding of Bankruptcy code and Loan Modifications and how it applies to Short Insurance
  • Working knowledge of GAAP guidance pertaining to Troubled Debt Restructure (TDR)
  • Solid understanding of GSE & Participation servicing guidelines as it relates to contractual defaults, bankruptcy and modifications
  • Proficiency with consumer contract structure and default clauses
  • Ability to anticipate needs and prioritize projects in a fast-paced environment with tight deadlines and high-volume peaks while producing high-quality work
  • Ability to identify risk and provide recommendations to mitigate loss
  • Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences
  • Ability to foster strong relationships with internal and external stakeholders
  • Proven ability to professionally handle sensitive documents
  • Strong research, analytical, problem solving and critical thinking skills with an excellent attention to detail
  • Solid knowledge of the financial services industry operating areas
  • Working knowledge of Microsoft Office Suite
  • Certification/License: N/A
  • Minimum Education: Bachelor’s degree in Business Administration or equivalent education and work experience required

Location: Hillsboro Corporate Office - Hillsboro, OR 97124 (HYBRID)

Target Compensation in Hillsboro, OR: $31.81 - $36.60 per hour + annual bonus

Benefits options include:

  • Traditional medical, dental, and vision coverage
  • 401K matching up to 5% per pay period
  • Paid Time Off: You’ll accrue up to 15 vacation days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
  • 11 paid federal holidays
  • Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

What makes First Tech different? Click here to learn more!

First Tech is not currently offering Visa transfer or sponsorship for this position

Related keywords

Short InsuranceCredit UnionGAP InsuranceLoan ProcessingAuto SettlementsGeneral LedgerBankruptcy CodeLoan ModificationsGAAPTroubled Debt RestructureTDRGSE GuidelinesParticipation ServicingContractual DefaultsRisk ManagementFinancial Services

About First Tech Federal Credit Union

LinkedInVisit site
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
1952
Headquarters
Hillsboro, Oregon
LinkedIn followers
20,451

First Technology Federal Credit Union and Digital Federal Credit Union have merged to form a single credit union named First Technology Federal Credit Union. As we work to combine operations, we are operating as two divisions named: First Tech Federal Credit Union (First Tech) and Digital Federal Credit Union (DCU). Unlike banks, we exist to serve our members, not to make a profit. Instead, we put our time, money, passion, experience, smarts, elbow grease and whatever else we can muster up to work for our members, employees and communities. It’s our secret weapon that turns promises into action: investment in you. We’re committed to helping you go further with your money at every stage of your life. At more than 700,000 members, we serve the world’s most forward-thinking companies, including HP, Microsoft, Amazon, Nike and more. Follow us at First Tech and start investing in you.

Offices: 5100 NE Dawson Creek Dr, Hillsboro, Oregon 97124, US

Credit UnionFinancial ServicesInsuranceDepositsEmploymentCommunity ServiceMembershipTechnologyand FinTechFinance
View all jobs at First Tech Federal Credit Union

About First Tech Federal Credit Union

LinkedInVisit site
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
1952
Headquarters
Hillsboro, Oregon
LinkedIn followers
20,451

First Technology Federal Credit Union and Digital Federal Credit Union have merged to form a single credit union named First Technology Federal Credit Union. As we work to combine operations, we are operating as two divisions named: First Tech Federal Credit Union (First Tech) and Digital Federal Credit Union (DCU). Unlike banks, we exist to serve our members, not to make a profit. Instead, we put our time, money, passion, experience, smarts, elbow grease and whatever else we can muster up to work for our members, employees and communities. It’s our secret weapon that turns promises into action: investment in you. We’re committed to helping you go further with your money at every stage of your life. At more than 700,000 members, we serve the world’s most forward-thinking companies, including HP, Microsoft, Amazon, Nike and more. Follow us at First Tech and start investing in you.

Offices: 5100 NE Dawson Creek Dr, Hillsboro, Oregon 97124, US

Credit UnionFinancial ServicesInsuranceDepositsEmploymentCommunity ServiceMembershipTechnologyand FinTechFinance
View all jobs at First Tech Federal Credit Union

Similar companies hiring

JPMorganChase (5326)HSBC (4911)Citi (2692)Wells Fargo (2339)PNC (1951)Truist (1765)Tata Capital (1613)H&R Block (1460)RBCx (1429)State Street (1276)BMO (1237)Capital One (1163)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty