City of Corning, New York, United States · On-site
$17/hr–$18/hr
First Heritage Federal Credit Union is a leading employer and financial institution in the communities served, dedicated to both the success and financial well-being of our members and team members. We are a strong, grow…
Skills: Cash handling, Customer service, Financial transaction processing, Vault balancing, Problem solving
City of Corning, New York, United States • On-site
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Responsible for accurately processing financial transactions for checking, savings, and loans while providing professional assistance to members in the lobby, drive-thru, or via telephone. The role involves balancing cash drawers, resolving member inquiries, and ensuring compliance with banking laws and regulations.
A high school diploma or GED is required, with cash handling and customer service experience strongly preferred. Candidates must be able to perform physical tasks such as lifting coin bags and standing for long periods while maintaining professional composure under stress.
First Heritage Federal Credit Union is a leading employer and financial institution in the communities served, dedicated to both the success and financial well-being of our members and team members. We are a strong, growing, dynamic organization, operating nine full-service local locations, with total assets over $800 million. First Heritage is dedicated to being an employer of choice, offering a competitive salary, and exceptional benefits package. We also offer an array of options to continue your professional growth and development including an educational assistance program as well as supporting our team members to participate in external and internal leadership programs. We believe that supporting and empowering our team members in their personal growth is key to happiness and success, which in turn is passed on to our members and the community.
First Heritage provides a comprehensive benefits package including a competitive salary, generous 401(K) contributions, exceptional health/dental/vision plans and more.
Responsible for accurately processing financial transactions and being an effective source of information for customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and company associates assuring a positive experience and minimizing wait time.
This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
THIS JOB DESCRIPTION MAY NOT BE ALL-INCLUSIVE AND EMPLOYEES ARE EXPECTED TO PERFORM ALL OTHER DUTIES AS ASSIGNED AND DIRECTED BY MANAGEMENT. JOB DESCRIPTIONS AND DUTIES MAY BE MODIFIED WHEN DEEMED APPROPRIATE BY MANAGEMENT.
KNOWLEDGE & SKILLS:
Experience:
Cash handling and customer service experience is strongly preferred.
A high school degree or GED is required.
Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions.
Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 10 lbs. and coin bags up to 30 lbs on occasion. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to stand for long periods of time. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
We are a not-for-profit organization working daily to express the idea of people working together to achieve a better life for themselves and their communities. It’s a “people helping people” mindset that instills in our operations a higher level of service and value than you’ll typically find at most for-profit financial institutions. In addition, not-for-profit means we return operating income back to our members in the form of attractive interest rates and lower fees. We’ve always been in business to look out for our members’ interests, whether it’s offering low-cost financing for a financial emergency or simply a better deal on a savings or checking account. Our Credit Union was originally chartered in 1954 as Ingersoll-Rand Employees Federal Credit Union. Twenty years later (1974), with permission to expand our charter, we became IR-Erwin Federal Credit Union. Back then, we could serve anyone who lived or worked in the Town of Erwin or Ingersoll-Rand employees and their families. Ten years later, we became a multi-occupational credit union serving a wider variety of members under the name First Heritage Federal Credit Union. In 2001 we became a community chartered credit union. Today we serve over 48,000 members throughout our eleven county field of membership with branches located in Addison, Corning, Southport, Elmira Heights, Horseheads, Mansfield, Painted Post and Wellsboro.
Offices: 202 Denison Pkwy E, Corning, New York 14830, US · 110 Village Square, Suite 101, Painted Post, NY 14870, US · 218 Prescott Avenue, Elmira Heights, NY 14903, US · 1550 South Main Street, Suite 1, Mansfield, PA 16933, US · 17 East Avenue, Wellsboro, PA 16901, US
We are a not-for-profit organization working daily to express the idea of people working together to achieve a better life for themselves and their communities. It’s a “people helping people” mindset that instills in our operations a higher level of service and value than you’ll typically find at most for-profit financial institutions. In addition, not-for-profit means we return operating income back to our members in the form of attractive interest rates and lower fees. We’ve always been in business to look out for our members’ interests, whether it’s offering low-cost financing for a financial emergency or simply a better deal on a savings or checking account. Our Credit Union was originally chartered in 1954 as Ingersoll-Rand Employees Federal Credit Union. Twenty years later (1974), with permission to expand our charter, we became IR-Erwin Federal Credit Union. Back then, we could serve anyone who lived or worked in the Town of Erwin or Ingersoll-Rand employees and their families. Ten years later, we became a multi-occupational credit union serving a wider variety of members under the name First Heritage Federal Credit Union. In 2001 we became a community chartered credit union. Today we serve over 48,000 members throughout our eleven county field of membership with branches located in Addison, Corning, Southport, Elmira Heights, Horseheads, Mansfield, Painted Post and Wellsboro.
Offices: 202 Denison Pkwy E, Corning, New York 14830, US · 110 Village Square, Suite 101, Painted Post, NY 14870, US · 218 Prescott Avenue, Elmira Heights, NY 14903, US · 1550 South Main Street, Suite 1, Mansfield, PA 16933, US · 17 East Avenue, Wellsboro, PA 16901, US
