Member Account Advisor – 37th Street Branch Starting Pay: $21.66/hour (based on experience) Schedule: Full-time, Non-Exempt Certified Spanish or Somali proficiency may qualify for additional pay. What You’ll Do As a Memb…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
401(k) With Employer Match, Medical Coverage, Dental Coverage, Vision Coverage, Health Savings Account, Paid Time Off
Posted 7d ago
~40 hrs/week
Responsibilities
Serve as the primary point of contact for members at the 37th Street branch to help them open accounts and access loans. Provide financial guidance and support members in reaching their financial goals through credit union products.
Requirements
Seeking a member-focused individual with strong communication skills and technical adaptability. No prior financial experience is required as full training is provided.
Full job description
Member Account Advisor – 37th Street Branch
Starting Pay: $21.66/hour (based on experience)
Schedule: Full-time, Non-Exempt
Certified Spanish or Somali proficiency may qualify for additional pay.
What You’ll Do
As a Member Account Advisor, you’ll be the welcoming face of First Alliance Credit Union in our 37th Street branch—helping members open accounts, access loans, and reach their financial goals. Your ability to serve members ensures everyone feels seen, supported, and valued.
In this role, you will:
Connect & Guide – Provide a warm welcome and help members open accounts or access services that meet their needs.
Advise & Educate – Offer clear, honest guidance to help members make confident financial decisions.
Grow Relationships – Identify opportunities to support members with loans and other credit union products.
Solve & Support – Handle questions and transactions with care, accuracy, and professionalism.
Collaborate – Partner with teammates to ensure a seamless, exceptional member experience.
Requirements
Who We’re Looking For
We’re looking for someone who is member-focused, community-minded, and ready to make a difference.
Strong communication and relationship-building skills
Tech-savvy and adaptable in a fast-paced environment
No financial experience? No problem. We’ll provide all the training you need to succeed—what we can’t teach is your passion for helping others.
Why You’ll Love Working Here
At First Alliance, we live by our mission:
We show up. We listen to your story. We provide possibilities.
Here, you’ll have the chance to grow your career while making a real impact in your community.
Benefits include:
401(k) with employer match
Medical, dental, and vision coverage
Health Savings Account
Paid Time Off & employee discounts
Life insurance & Employee Assistance Program (EAP)
Additional pay for certified Spanish or Somali proficiency
We place our members' needs first by providing compassion, guidance & resources to promote their financial well-being.
Industry
Financial Services
Company size
51-200 employees
Founded
1932
Headquarters
Rochester, Minnesota
LinkedIn followers
1,041
It’s hard to believe, but First Alliance Credit Union has been around since 1932. That’s right. We began with just seven city employees (teachers and fire fighters). We were the first credit union in Rochester, Minnesota. Of course, now our membership is open to everyone who lives, works, worships, shops or attends school in Olmsted, Winona, Wabasha, Dodge and Goodhue counties.
Our mission is expressed best by our new tagline: All For One. Simply put, ALL we do is FOR every ONE of our members. And that means you.
Give us the opportunity to help make your financial goals a reality. You won’t be disappointed.
Offices: 501 16th Street SE, Rochester, Minnesota 55904, US · 2483 Commerce Dr NW, Rochester, Minnesota 55901, US · 320 Alliance Pl NE, Rochester, Minnesota 55906, US · 300 North Main Street, Stewartville, MN 55976, US · 1011 Tompkins Dr. NE, Rochester, MN 55920, US
We place our members' needs first by providing compassion, guidance & resources to promote their financial well-being.
Industry
Financial Services
Company size
51-200 employees
Founded
1932
Headquarters
Rochester, Minnesota
LinkedIn followers
1,041
It’s hard to believe, but First Alliance Credit Union has been around since 1932. That’s right. We began with just seven city employees (teachers and fire fighters). We were the first credit union in Rochester, Minnesota. Of course, now our membership is open to everyone who lives, works, worships, shops or attends school in Olmsted, Winona, Wabasha, Dodge and Goodhue counties.
Our mission is expressed best by our new tagline: All For One. Simply put, ALL we do is FOR every ONE of our members. And that means you.
Give us the opportunity to help make your financial goals a reality. You won’t be disappointed.
Offices: 501 16th Street SE, Rochester, Minnesota 55904, US · 2483 Commerce Dr NW, Rochester, Minnesota 55901, US · 320 Alliance Pl NE, Rochester, Minnesota 55906, US · 300 North Main Street, Stewartville, MN 55976, US · 1011 Tompkins Dr. NE, Rochester, MN 55920, US