Clera home
·Dashboard

Jobs at Fine Tune Expense Management (Now Hiring) — 1 open

Fine Tune Expense Management logoFine Tune Expense Management

Utility Bill Manager

Chicago, Illinois, United States · Remote OK

Mid level

Utility Bill Manager About Fine Tune Fine Tune helps large enterprises bring complex indirect services under control, specializing in facilities management, uniform rental, waste and recycling, security and guard service…

Skills: Utility Bill Management, Client Relationship Management, Project Management, Data Migration, System Configuration

Fine Tune Expense Management logo

Utility Bill Manager

Fine Tune Expense Management

Chicago, Illinois, United States • Remote OK

Apply
Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • bachelor degree
  • Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Hsa Plan
  • Posted 13d ago
  • Apply by Sep 13
  • ~40 hrs/week
  • Remote in Chicago, Illinois, United States

Responsibilities

Lead end-to-end client onboarding and implementation of the utility bill management platform. Serve as the primary point of contact for ongoing client relationships, ensuring billing accuracy and delivering strategic value.

Requirements

Requires a Bachelor's degree and 3-5 years of experience in utility bill management or energy services. Must possess strong project management skills and experience in client-facing relationship management.

Full job description

Utility Bill Manager
About Fine Tune

Fine Tune helps large enterprises bring complex indirect services under control, specializing in facilities management, uniform rental, waste and recycling, security and guard services, pest control, and energy and utilities. We combine experienced operators with our auditing platform, eMOAT™, to monitor invoices and enforce agreements month after month, providing spend confidence to our clients in procurement and finance. The world’s most recognizable brands choose Fine Tune, including Cargill, Caterpillar, Valvoline, Pfizer, Tyson Foods, and American Cancer Society. For more information, visit www.FineTuneUS.com.

Job Overview
We are looking for a motivated and client-focused Utility Bill Management Specialist to join our team. This mid-level role sits at the intersection of client services and technical delivery, responsible for guiding clients through the onboarding and implementation of our utility bill management platform and serving as their primary point of contact throughout the ongoing relationship. The ideal candidate brings a strong foundation in the energy and utility space, a collaborative mindset, and a passion for delivering exceptional client experiences. 

This is a remote position.

Responsibilities and Duties
Implementation & Onboarding
  • Lead end-to-end client implementations, including discovery, data migration, system configuration, and go-live support
  • Develop and execute transition plans that ensure a smooth handoff from legacy processes or prior vendors
  • Serve as the primary communication liaison for clients during implementation, providing regular status updates and proactively managing risks or delays
  • Coordinate internally with technical, operations, and data teams to meet client timelines and requirements
Client Relationship Management
  • Act as the ongoing face of the client relationship post-implementation, serving as the primary point of contact for day-to-day needs and strategic conversations
  • Build trusted, long-term partnerships with key client stakeholders at all levels
  • Conduct regular check-ins and business reviews to assess performance, communicate value, and surface opportunities for improvement
  • Anticipate client needs and proactively recommend solutions or process enhancements
Utility Bill Management Delivery
  • Oversee the accuracy and timeliness of utility bill processing for assigned client accounts
  • Identify and escalate billing discrepancies, utility rate changes, or data quality issues
  • Support clients in interpreting utility data, usage trends, and cost variance reporting
  • Ensure adherence to client-specific requirements and service level agreements (SLAs)

Qualifications
Required
  • Bachelor's degree in Business, Environmental Studies, Engineering, or a related field
  • 3–5 years of experience in utility bill management, energy services, or a related field
  • Demonstrated experience in client-facing roles with responsibility for relationship management and communication
  • Familiarity with utility billing processes, rate structures, and data formats (EDI, interval data, etc.)
  • Strong project management skills with the ability to juggle multiple clients and priorities simultaneously
  • Excellent written and verbal communication skills; comfortable presenting to and engaging with client stakeholders
  • Proficiency in Microsoft Office; comfort working in data-heavy environments
Preferred
  • Experience with utility bill management platforms or energy information systems
  • Exposure to sustainability or energy efficiency reporting (ENERGY STAR, GHG accounting, etc.)
  • Background in SaaS implementation or professional services delivery
Benefits
  • Health/dental/vision/life/disability insurance
  • Health Plan includes HSA and FSA plans
  • Paid time off and paid holidays
  • 401K with employer match
  • Competitive salary with significant bonus opportunities
  • 40-50 hours/week

Related keywords

Utility Bill ManagementEnergy ServiceseMOATSaaSEDIInterval DataEnergy StarGHG AccountingData MigrationClient ServicesProcurementFinanceFacilities ManagementSustainabilityEnergy EfficiencySLA

About Fine Tune Expense Management

LinkedInVisit site

Fine Tune exists to protect organizations from hidden costs and value erosion within important indirect services.

Industry
Business Consulting and Services
Company size
51-200 employees
Founded
2002
Headquarters
Chicago, IL
LinkedIn followers
4,290

Fine Tune is the ultimate spend reduction solution for indirect services, helping organizations achieve and sustain savings by enforcing competitiveness, fairness, and discipline across supplier relationships. We reduce indirect services spend across energy & utilities, facilities management, uniforms, waste, security, pest control and other service categories through insight and oversight. We apply deep category expertise and a specialized data platform to continuously manage programs and sustain negotiated value over time. Since 2002, Fine Tune has given organizations confidence that indirect services spend is competitive, fair, controlled, and protected over time, without pulling internal teams away from higher value priorities. As a Certified B Corp™ and a supporter of Sustainable Procurement Pledge, Fine Tune is committed to prioritizing people and our planet over profits.

Offices: 1811 W North Ave, Chicago, IL 60622, US

Uniform and Industrial LaunderingMedicalRestaurant and Hospitality LinenWaste DisposalFacilities ServicesSecurity ServicesRecycling ServicesExpense ManagementEnergy & UtilitiesPest Control
View all jobs at Fine Tune Expense Management

About Fine Tune Expense Management

LinkedInVisit site

Fine Tune exists to protect organizations from hidden costs and value erosion within important indirect services.

Industry
Business Consulting and Services
Company size
51-200 employees
Founded
2002
Headquarters
Chicago, IL
LinkedIn followers
4,290

Fine Tune is the ultimate spend reduction solution for indirect services, helping organizations achieve and sustain savings by enforcing competitiveness, fairness, and discipline across supplier relationships. We reduce indirect services spend across energy & utilities, facilities management, uniforms, waste, security, pest control and other service categories through insight and oversight. We apply deep category expertise and a specialized data platform to continuously manage programs and sustain negotiated value over time. Since 2002, Fine Tune has given organizations confidence that indirect services spend is competitive, fair, controlled, and protected over time, without pulling internal teams away from higher value priorities. As a Certified B Corp™ and a supporter of Sustainable Procurement Pledge, Fine Tune is committed to prioritizing people and our planet over profits.

Offices: 1811 W North Ave, Chicago, IL 60622, US

Uniform and Industrial LaunderingMedicalRestaurant and Hospitality LinenWaste DisposalFacilities ServicesSecurity ServicesRecycling ServicesExpense ManagementEnergy & UtilitiesPest Control
View all jobs at Fine Tune Expense Management

Similar companies hiring

Accenture (10450)Genpact (1922)Deloitte (883)Mercier Consultancy (780)KPMG India (571)MSX International (461)Conduent (454)EXL (445)Boston Consulting Group (BCG) (376)Southern HealthCare Management (358)Merkle (354)Wavestone (304)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Pricing
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Pricing
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty