Jacksonville, Florida, United States · On-site
Job Description: The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and train…
Skills: Customer Service, Financial Services, Problem Solving, Analytical Skills, Communication
Dublin, Leinster, Ireland · Hybrid
Job Description: Senior Manager, Software Engineering, Core Custody The Role As the Senior Manager, Software Engineering, you will be responsible for a portfolio of applications and engineering associates assigned to the…
Skills: Software Engineering Management, Cloud-based Technology Solutions, Microservice Architecture, Infrastructure-as-Code, Test Automation
Boston, Massachusetts, United States · On-site
$103k–$211k/yr
Job Description: The Role Contact Center Modernization is a Top 25 initiative focused on ensuring Fidelity continues to differentiate in the live channels and make every interaction matter. This work impacts the experien…
Skills: Business Architecture, Strategic Consulting, Financial Analysis, Investment Decisioning, Stakeholder Management
Dublin, Leinster, Ireland · Hybrid
Job Description: Senior Manager, Software Engineering, Core Custody The Role As the Senior Manager, Software Engineering, you will be responsible for a portfolio of applications and engineering associates assigned to the…
Skills: Software Engineering Management, Web Application Development, Microservice Architecture, Cloud-based Deployments, Infrastructure-as-Code
Jersey City, New Jersey, United States · On-site
$44k–$80k/yr
Job Description: Senior Representative, Brokerage Operations The Role Do you enjoy working in a Team oriented back-office environment while providing superior service? Are you someone that is motivated to help clients by…
Skills: Brokerage Operations, Financial Services, Transaction Processing, Problem Solving, Verbal Communication
Merrimack, New Hampshire, United States · On-site
Job Description: Note: Fidelity will not provide immigration sponsorship for this position SENIOR SOFTWARE ENGINEER – COBOL, JCL, DB2, VSAM – Grade 5 Seeking a Senior Software Engineer with superb technical skills to dev…
Skills: Cobol, Cics, Db2, Vsam, Jcl
Boston, Massachusetts, United States · On-site
$74k–$141k/yr
Job Description: The Role Are you passionate about delivering world-class dining experiences? As the Dining Room Manager for Specialty Dining at Fidelity Investments, you will lead the way in crafting an outstanding atmo…
Skills: Front Of House Management, Reservation Management, Staff Training, Inventory Management, Upscale Dining Service
Boston, Massachusetts, United States · On-site
$126k–$255k/yr
Job Description: Are you interested in joining a dynamic, innovation focused, high impact team? Do you enjoy building new products and services in a collaborative, fast paced environment? Join Fidelity Labs, our in-house…
Skills: Python, Angular, AWS, EKS, HTML
Smithfield, Rhode Island, United States · On-site
Job Description: We are looking for investors that are highly driven, easy to work with, and passionate about economics, capital markets and investment decision-making to help our advisory and institutional clients build…
Skills: Portfolio Construction, Asset Allocation, Manager Selection, Investment Analysis, Market Commentary
Smithfield, Rhode Island, United States · On-site
Job Description: The Role Do you want to work for a fast paced, growing organization where people make the difference? Do you thrive on developing associates and collaborating with peers across teams/sites? Join us as an…
Skills: People Management, Brokerage Operations, Customer Service, Project Management, Business Analysis
Smithfield, Rhode Island, United States · On-site
Job Description: The Role Do you want to work for a fast paced, growing organization where people make the difference? Do you thrive on providing exceptional client service? Join us as a Transaction Service Representativ…
Skills: Client Service, Data Processing, Analytical Thinking, Microsoft Office, Time Management
Merrimack, New Hampshire, United States · On-site
Job Description: Senior UX Designer – Fidelity Asset Management Fixed Income Technology (FIT) The Role In this Senior UX Designer role, you will spearhead our design efforts, guiding us through the creation of transforma…
Skills: User Experience Design, Interaction Design, Information Architecture, Prototyping, User Research
Boston, Massachusetts, United States · On-site
$67k–$127k/yr
Job Description: Senior Accountant, Brokerage Accounting and Controllerhip The Role The Senior Accountant on the Brokerage Corporate Accounting Team is a key member of the team responsible for accounting and financial re…
Skills: Financial Accounting, Internal Controls, Journal Entries, Account Reconciliations, Regulatory Filings
Jersey City, New Jersey, United States · On-site
$85k–$171k/yr
Job Description: Senior Compliance Advisor, Financial Crimes - Fidelity Digital Assets Note: Fidelity will not provide immigration sponsorship for this position. The Role We are looking for a dedicated Senior Compliance …
Skills: AML Compliance, Sanctions Compliance, Financial Crimes, Digital Assets, Customer Due Diligence
Lake Grove, New York, United States · Hybrid
$45k–$75k/yr
Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while y…
Skills: Customer Service, Interpersonal Skills, Attention To Detail, Multitasking, Collaboration
Boston, Massachusetts, United States · On-site
$130k–$264k/yr
Job Description: Note: Fidelity will not provide immigration sponsorship for this position. We are changing the way individuals engage with their financial lives by delivering personalized, always-on guidance through a d…
Skills: Product Management, Product Strategy, AI/ML Capabilities, Financial Planning, Cross-functional Leadership
St. Louis, Missouri, United States · Hybrid
Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while y…
Skills: Customer Service, Interpersonal Skills, Attention To Detail, Multitasking, Coachability
Boston, Massachusetts, United States · On-site
$103k–$211k/yr
Job Description: Director, Human Resources The Role As an HR business partner, you’ll be leading, influencing, and executing forward-thinking HR strategies that enable Stock Plan Services and Workplace New Business Growt…
Skills: HR Strategy, Talent Management, Organizational Change, Workforce Planning, Executive Coaching
Washington, District of Columbia, United States · On-site
$185k–$400k/yr
Job Description: The Role Legal is a trusted partner and expert adviser to Fidelity's businesses and shared services functions. Together, we work through a complex and changing regulatory environment and competitive mark…
Skills: ERISA Law, Employee Benefits Law, Investment Management, Legal Leadership, Regulatory Compliance
Covington, Kentucky, United States · On-site
Job Description: Job Title: Director, Managing Director- 401K Relationship Manager The Role The Managing Director (MD) is entrusted with a book of business of defined contribution. The Managing Director is the primary co…
Skills: Relationship Management, Client Service, 401K Administration, Investment Architecture, Negotiation
Jacksonville, Florida, United States • On-site
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Provide outstanding customer service by handling inbound calls and assisting clients with trade requests and money movements. Progress through a structured development program involving licensing preparation, skill development, and professional proficiency.
Candidates must have the aptitude and dedication to obtain FINRA SIE, Series 7, and Series 63 licenses. Strong communication, analytical problem-solving skills, and a commitment to continuous learning are required.
The Role
Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!
What to expect…
As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:
1. Licensing Preparation
In the first months, you’ll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we’re here to support you every step of the way! (Learn More)
2. Skill Development
In the following months, you’ll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
3. Proficiency
As you gain confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center.
The Expertise and Skills You Bring
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Our Greatest Asset is Our People
We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Here to help you grow your savings and invest in the life you want.
Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms
Offices: 245 Summer St, Boston, MA 02210, US
Here to help you grow your savings and invest in the life you want.
Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms
Offices: 245 Summer St, Boston, MA 02210, US
