Greenwood Village, Colorado, United States · Hybrid
$48k–$50k/yr
Job Description: Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite every other week (all 5 days). Onsite expect…
Skills: Customer Service, Financial Services, Problem Solving, Analytical Skills, Communication
Merrimack, New Hampshire, United States · On-site
Job Description: NOTE: Fidelity will not be providing immigration sponsorship for this role. The Role Are you passionate about making a difference by leveraging your deep understanding of Billing and Investment Products …
Skills: Business Analysis, Billing Investment Products, Requirements Gathering, Journey Mapping, Story Mapping
Salt Lake City, Utah, United States · Hybrid
Job Description: Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite every other week (all 5 days). Onsite expect…
Skills: Customer Service, Financial Services, Problem Solving, Analytical Skills, Communication
Merrimack, New Hampshire, United States · On-site
$107k–$216k/yr
Job Description: The Role As a Principal Software Engineer on the DeFi Yield Gen Platform team, you’ll get the opportunity to develop your skills and collaborate with engineers across Fidelity in a fun and dynamic enviro…
Skills: Rust, AWS, Docker, Kubernetes, SQL
Albuquerque, New Mexico, United States · Hybrid
Job Description: Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (M-F, all 5 days) out of every …
Skills: Customer Service, Effective Communication, Active Listening, Professionalism, Empathy
Boston, Massachusetts, United States · On-site
$97k–$185k/yr
Job Description: Senior Front End Engineer, UI Fidelity Digital Assets®, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading and servicing digital assets, such as B…
Skills: Angular, JavaScript, TypeScript, RxJS, HTML
Jacksonville, Florida, United States · Hybrid
Job Description: Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite every other week (M-F, all 5 days). Onsite e…
Skills: Customer Service, Effective Communication, Listening Skills, Professionalism, Empathy
Germantown, Tennessee, United States · On-site
Job Description: Financial Representative We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will i…
Skills: Customer Service, Interpersonal Skills, Attention To Detail, Prioritization, Organizational Skills
Merrimack, New Hampshire, United States · Hybrid
Job Description: Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (all 5 days) out of every four …
Skills: Customer Service, Financial Services, Problem Solving, Analytical Skills, Communication
Merrimack, New Hampshire, United States · On-site
Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role Join a skilled Fidelity’s Asset Management Technology team to develop advanced data engineering solutions that power cr…
Skills: Oracle PL/SQL, SQL Scripting, Informatica, Snowflake, Data Modeling
Smithfield, Rhode Island, United States · Hybrid
Job Description: Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (all 5 days) out of every four …
Skills: Customer Service, Financial Services, Problem Solving, Analytical Skills, Communication
Merrimack, New Hampshire, United States · On-site
Job Description: Principal Software Engineer Note: Fidelity will not provide immigration sponsorship for this position. Fidelity Digital Assets®, a Fidelity Investments Company, is developing a full-service enterprise-gr…
Skills: Java, Spring Boot, AWS, SQL, Docker
Jacksonville, Florida, United States · Hybrid
Job Description: Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite every other week (all 5 days). Onsite expect…
Skills: Customer Service, Financial Services, Problem Solving, Analytical Skills, Communication
Exton, Pennsylvania, United States · On-site
Job Description: Financial Representative We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will i…
Skills: Customer Service, Interpersonal Skills, Attention To Detail, Prioritization, Organizational Skills
Dublin, Leinster, Ireland · On-site
Job Description: Analyst, Trade Operations Location: Dublin Duration: Permanent Working Hours: 8:30 – 5pm The Expertise we are looking for 1 – 3 years’ experience in the financial operations industry, preferably in Trade…
Skills: Trade Processing, Fund Accounting, Cash Reconciliation, Position Reconciliation, Data Analysis
Reno, Nevada, United States · On-site
Job Description: Financial Consultant If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a…
Skills: Relationship Building, Financial Planning, Investment Strategies, Customer Experience, Client Relationship Management
Boston, Massachusetts, United States · On-site
$103k–$211k/yr
Job Description: The Role In the role of Director, Segment Enablement you will partner with key leaders across Fidelity Institutional (FI ) including Segment Management, Sales/Relationship and other functional partners t…
Skills: Data Analysis, Project Management, Strategic Planning, Executive Communication, Stakeholder Management
Smithfield, Rhode Island, United States · On-site
Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role Have a passion for leading facilitated learning experiences and events - sparking curiosity, inspiring change, challeng…
Skills: Capability-based Learning and Development, Learning Delivery Methods, Presentation Skills, Adult Learning Principles and Concepts, Learning Analysis
Phoenix, Arizona, United States · Remote OK
Job Description: This role is a REMOTE job, but does require you to currently live within 90 miles of the Greater Phoenix, AZ area. Note: Fidelity will not provide immigration sponsorship for this position. The Role As a…
Skills: Investment Sales, Financial Planning, Consultative Selling, Client Engagement, Needs-Based Conversations
Merrimack, New Hampshire, United States · On-site
Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role Fidelity is seeking to hire a Quantitative Analyst to join its Quantitative Research and Investments division. This pos…
Skills: Python, SQL, Applied Mathematics, Statistics, Fixed Income Analytics
Greenwood Village, Colorado, United States • Hybrid
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Provide outstanding customer service by answering inbound calls and supporting clients with trade requests and money movement. Progress through licensing preparation, skill development, and proficiency milestones to serve as a licensed professional.
Candidates must have the aptitude and dedication to obtain FINRA SIE, Series 7, and Series 63 licenses. Strong communication, analytical problem-solving skills, and a commitment to continuous learning are required.
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite every other week (all 5 days). Onsite expectations are likely to evolve as the rollout continues.
Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!
As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:
In the first months, you’ll prepare to become a FINRA Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we’re here to support you every step of the way!
In the following months, you’ll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
As you gain confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center.
Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.
Our greatest asset is our people. We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Student Loan Assistance, 401(K) up to 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Charitable match, Concierge Services, and Wellness Program. (Learn More)
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Here to help you grow your savings and invest in the life you want.
Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms
Offices: 245 Summer St, Boston, MA 02210, US
Here to help you grow your savings and invest in the life you want.
Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms
Offices: 245 Summer St, Boston, MA 02210, US
