About Us Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. We combine Blockchain and Artificial Intelligence to disrupt how remittances are don…
Skills: Product Management, Identity And Access Management, KYC, Authentication, Onboarding
San Francisco, California, United States · On-site
$123k–$193k/yr
Senior$100M raised
About Us Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. We combine Blockchain and Artificial Intelligence to disrupt how remittances are don…
Skills: Product Management, Fraud Prevention, SQL, Data Analysis, A/B Testing
About Us Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. We combine Blockchain and Artificial Intelligence to disrupt how remittances are don…
Skills: Product Management, Fraud Prevention, SQL, Data Analysis, A/B Testing
San Francisco, California, United States · On-site
$170k–$250k/yr
Senior$100M raised
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
San Francisco, California, United States · On-site
$232k–$280k/yr
Senior+$100M raised
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
Skills: Team Management, AI Agents, System Design, Software Engineering, Technical Architecture
San Francisco, California, United States · Remote OK
Senior+$100M raised
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
Skills: Python, System Architecture, LLM APIs, Agentic Frameworks, RAG
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot powered by WhatsApp, allowing our users to …
Skills: Project Management, Compliance Operations, AML/KYC, SQL, Process Optimization
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot powered by WhatsApp, allowing our users to …
Skills: Project Management, Compliance Operations, AML/KYC, SQL, Process Optimization
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
Skills: Python, Flask, FastAPI, React, Google Cloud Platform
San Francisco, California, United States · Remote OK
Senior$100M raised
About Us Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. We combine Blockchain and Artificial Intelligence to disrupt how remittances are don…
Skills: Product Management, Fraud Prevention, Risk Management, SQL, Data Analysis
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
Skills: Python, SQL, Machine learning, Fraud detection, Data science
San Francisco, California, United States · Remote OK
Senior+$100M raised
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
Skills: Team Management, AI Agents, System Design, Software Engineering, Technical Architecture
Rio de Janeiro, Rio de Janeiro, Brazil · Remote OK
Senior$100M raised
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
Bogota, RAP (Especial) Central, Colombia · Remote OK
Senior$100M raised
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
Washington, District of Columbia, United States · Remote OK
Senior$100M raised
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
Skills: Fraud Risk Management, SQL, Python, R, BI Visualization Tools
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
Skills: Fraud Risk Management, SQL, Python, R, BI Visualization Tools
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
Skills: Fraud Risk Management, SQL, Python, R, BI Visualization Tools
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to se…
Skills: Fraud Risk Management, SQL, Python, R, BI Visualization Tools
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$123k–$193k/yr
Full-time
Initial Stock Options Grant, Annual Performance Bonus, Health Insurance, Dental Insurance, Vision Insurance, 401(k) With Employer Match
Posted 40d ago
~40 hrs/week
Responsibilities
Own the strategy and roadmap for the identity and account platform, focusing on authentication, verification, and account lifecycle management. Collaborate with engineering and compliance teams to design scalable data schemas and secure identity flows for a global fintech ecosystem.
Requirements
Requires approximately 8 years of product management experience with deep domain expertise in Identity, KYC, and platform infrastructure. Must possess strong technical acumen in API design and data modeling, alongside proven strategic leadership skills.
Full job description
About Us
Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. We combine Blockchain and Artificial Intelligence to disrupt how remittances are done today and build the future of cross-border payments.
By joining Félix, you will be part of the most innovative company in the cross-border payment industry. We recently received investment from top VCs from Silicon Valley, Europe, and Latam, as well as we won Blockchain and AI innovation and application awards at the Wharton Business School. In 2024, Félix was selected as “Endeavour Entrepreneur” by the global network and was a recipient of the CrossTech Fintech Startups Award. You will be joining the journey to build a financial platform and become a companion to the Latino community in the United States!
We're obsessed with our customers, and we're building a product that truly empowers them. We are a team of extremely talented high performers, loyal to each other, and committed to providing a magical experience to all our users. We're all owners, driven by a shared vision to create sustainable value. We move with urgency and focus, always striving for excellence and exceeding expectations.
About the Role
As our Identity Product Manager, you will own the foundational Identity and Account platform that powers the family of Félix products. This role spans the critical areas of authentication, account lifecycle, and the core account management and security tools. As a product leader, you will drive the strategy for secure, effortless customer identification and verification, balancing world-class operational rigor with a deep focus on security, scale, and measurable business impact across a complex, global ecosystem.
Responsibilities
Platform and Data Strategy: Own the product vision, strategy, and roadmap for the identity data platform from conception to launch for core identity capabilities (onboarding, verification, authentication). Ensure the platform is extensible enough to simultaneously serve multiple fintech products and geo-expansion.
Identity and authentication flow design. Own end-to-end design of identity and authentication flows (including sign-up, sign-in, account recovery, Passkey/OTC/PIN verification, step-up authentication) as specifications that are implemented by other product teams. You define the experience, the logic, and the acceptance criteria while implementation is distributed. This involves aligning multiple teams around a single coherent identity experience without owning its execution directly.
Data Architecture & Schema Design: Collaborate with Engineering and Data Science to design, define, and maintain the underlying data schemas for user identity, ensuring data integrity, scalability, security (e.g., PII handling), and efficient retrieval for analytics and operational systems.
Cross-Functional Leadership: Collaborate deeply with Engineering, Design, Fraud, Compliance, and other cross-functional teams to align and drive a cohesive strategy. Manage competing demands across teams with explicit dependency tracking and clear prioritization principles.
Metric Ownership & Execution: Define, instrument, and analyze key performance indicators (KPIs) for identification, verification success, platform adoption by internal teams, customer effort reduction, and security. Relentlessly execute against the shared vision to land significant company-wide business impact.
AI & Innovation: Drive the evolution of identification and verification to support secure, efficient AI-driven service experiences, exploring AI-forward approaches like behavioral signals and LLM-aided identity decisioning.
Stakeholder Communication: Clearly and consistently communicate vision, strategy, and progress with internal stakeholders, partners, and executive leadership.
Requirements
Around 8 years of experience in Product Management.
Domain Expertise (Required): Proven experience with Identity, KYC, Onboarding, Authentication, and/or IAM. Experience managing AI-forward or ML-enabled products in identity, risk, or customer service is a plus.
Platform product experience (required). Demonstrated track record owning a platform or shared infrastructure product where internal product and engineering teams are the primary customer.
Technical Acumen: Ability to engage in technical discussions related to API design, data modeling, and database schema structure to ensure robust and scalable identity systems.
Strategic Leadership: Proven ability to evangelize and own product vision and strategy with significant executive-level visibility and align complex cross-functional teams (including Fraud, Compliance, and Operations) around a shared platform roadmap.
Analytical Rigor: Extremely strong analytical and prioritization skills; demonstrated success defining product metrics/KPIs, shaping frameworks, and driving decision-making through data.
Communication & Drive: Clear, confident, and concise communicator skilled in storytelling, persuasion, and driving organizational alignment across complex landscapes. Creative and entrepreneurial with a commitment to building robust, scalable systems.
These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
What We Offer
Base
SF/NYC: $152,000 - $193,000
Miami: $123,000 - $160,000
Initial stock options grant
Annual performance bonus
Health, dental, and vision plans
For US-based employees, 401(k) with an employer match
Continuous learning opportunities
401(k) with an employer's match
Unlimited PTO
Paid parental leave
Empowering opportunities for growth in a dynamic entrepreneurial environment
Equal Opportunity Employer
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
Want to learn more about our privacy practices? Check out our Privacy Policy.
Félix seeks to empower Latinos in the US to care for what matters most back home. #JuntosWeSucceed
Industry
Financial Services
Company size
51-200 employees
Founded
2021
Headquarters
Remote
LinkedIn followers
21,104
Total funding
$100M
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, the Félix founders were selected as “Endeavour Entrepreneurs” and were recipients of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers.
Offices: Remote, US
AppsBlockchainPaymentsFinTechNatural Language ProcessingArtificial Intelligence (AI)Mobile Payments
Félix seeks to empower Latinos in the US to care for what matters most back home. #JuntosWeSucceed
Industry
Financial Services
Company size
51-200 employees
Founded
2021
Headquarters
Remote
LinkedIn followers
21,104
Total funding
$100M
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, the Félix founders were selected as “Endeavour Entrepreneurs” and were recipients of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers.
Offices: Remote, US
AppsBlockchainPaymentsFinTechNatural Language ProcessingArtificial Intelligence (AI)Mobile Payments