Memphis, Tennessee, United States · On-site
Overview Looking for a career in the financial industry? We are hiring for Full-Time or Part-Time! FedEx Employees Credit Association (est. 1974) is a not-for-profit federal credit union which seeks to be the first-choic…
Skills: Teller Transactions, Cash Reconciliation, Loan Application Analysis, Customer Service, Regulatory Compliance
Memphis, Tennessee, United States · On-site
Overview Looking for a career in the financial industry? We are hiring for Full-Time or Part-Time! FedEx Employees Credit Association (est. 1974) is a not-for-profit federal credit union which seeks to be the first-choic…
Skills: Teller Transactions, Cash Reconciliation, Loan Application Analysis, Customer Service, Fraud Detection
Memphis, Tennessee, United States • On-site
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Perform teller transactions, balance cash drawers, and assist members with account and loan applications. Provide one-to-one support and ensure regulatory compliance with the Bank Secrecy Act.
Some college coursework and experience in a financial institution are preferred. Candidates must possess strong customer service, computer, and communication skills with a high level of accuracy in balancing.
Looking for a career in the financial industry? We are hiring for Full-Time or Part-Time!
FedEx Employees Credit Association (est. 1974) is a not-for-profit federal credit union which seeks to be the first-choice provider of financial solutions to FedEx employees, retirees, and their families, enabling our members to secure their financial future and realize their dreams.
FECA has a caring team of employees, deeply invested in the communities it serves. FECA offers competitive compensation and benefits (medical, dental, vision, life, AD&D, short-term disability, EAP, 401k with company match, profit-sharing, discounts on financial products and services, paid vacation and personal days, and paid time for volunteering) as well as extensive professional development opportunities including on-site educational and leadership development programs.
With over half a billion dollars in assets and more than 100,000 members, FECA has branches in Memphis, TN; Los Angeles, CA; Indianapolis, IN; Pittsburgh, PA; Harrison, AR; and Fort Worth, TX. FECA’s corporate offices are in Memphis, TN. For more information, visit fecca.com.
Title: Universal Branch Representative - Floater (Part-Time)
Department: Branch Services
Reports To: AVP Branch Services
Schedule: Monday-Friday; flexible schedule, couple Saturdays per quarter
Location: Memphis Area Branches
FLSA Status: Non-exempt
1. Perform teller transactions that affect accounts such as deposit, withdrawals, and payments.2. Balance and reconcile cash drawer and checks daily.3. Assist members (we call our customers “members”) in completing all account applications, loan applications, and any other requests.4. Provide members and other individuals with one-to-one support through all channels of communications.5. Analyze loan applications and qualify applicants based on lending policies and guidelines and process completed applications, making sure to get all necessary paperwork and other items required.6. Assist members with checking/ATM/Debit card/ACH fraud situations.7. Maintain a positive work atmosphere by acting and communicating in a manner that shows confidence, confidentiality and professionalism with members, vendors, coworkers and management.8. Connect Credit Association financial solutions to members’ financial needs.9. Maintain regulatory compliance including Bank Secrecy Act.10. Must have an excellent understanding of the Quality Approach Program and FedEx Employees Credit Association products and services.11. Follow our internal CARE Service Standards.12. Responsible for developing and maintaining a member centric culture where employees are highly motivated, member friendly and well trained for their position.13. All other duties and responsibilities as assigned.
1. Some college coursework preferred
2. Financial Institution experience preferred
3. Excellent customer service skills.
4. Strong computer skills.
5. Accuracy in balancing and skill in error detection.
6. Excellent oral and written communications skills.
FEDERALLY INSURED BY THE NCUA.
Who We Are. We are the financial institution for FedEx employees, FedEx retirees, their family and household members. Founded in 1974, we are a full service federal credit union dedicated to developing and delivering banking solutions for every FedEx team member – from pilots to ramp agents, and all positions in between. What We Do. We provide a full suite of banking products and services, with options to meet every level of need. We offer checking and savings accounts; auto, mortgage and home equity loans; personal and small business loans; and investment services. As a not-for-profit cooperative, we offer better rates, less and lower fees, improved service, higher share insurance to protect our members, and increased reserves to maintain our stability. Why We Do It. Our special and unique relationship with FedEx makes us dedicated to and focused on their employees’ specific needs. Every decision we make starts from our vision of enabling FedEx families to achieve their best financial life possible.
Offices: 2731 Nonconnah Blvd, Memphis, TN 38132, US · 8195 Dexter Rd., Suite 101, Cordova, TN 38016, US · 50 FedEx Parkway, Collierville, TN 38017, US · 3670 Hacks Cross Road, Building G, Memphis, TN 38125, US · 6311 Airway Drive, Suite 100, Indianapolis, IN 46241, US
FEDERALLY INSURED BY THE NCUA.
Who We Are. We are the financial institution for FedEx employees, FedEx retirees, their family and household members. Founded in 1974, we are a full service federal credit union dedicated to developing and delivering banking solutions for every FedEx team member – from pilots to ramp agents, and all positions in between. What We Do. We provide a full suite of banking products and services, with options to meet every level of need. We offer checking and savings accounts; auto, mortgage and home equity loans; personal and small business loans; and investment services. As a not-for-profit cooperative, we offer better rates, less and lower fees, improved service, higher share insurance to protect our members, and increased reserves to maintain our stability. Why We Do It. Our special and unique relationship with FedEx makes us dedicated to and focused on their employees’ specific needs. Every decision we make starts from our vision of enabling FedEx families to achieve their best financial life possible.
Offices: 2731 Nonconnah Blvd, Memphis, TN 38132, US · 8195 Dexter Rd., Suite 101, Cordova, TN 38016, US · 50 FedEx Parkway, Collierville, TN 38017, US · 3670 Hacks Cross Road, Building G, Memphis, TN 38125, US · 6311 Airway Drive, Suite 100, Indianapolis, IN 46241, US
