Hyderabad, Telangana, India · On-site
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At Fa…
Skills: Team Management, Technical Leadership, Customer Support, Incident Management, Change Management
London, England, United Kingdom · Hybrid
$96k–$120k/yr
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At Fa…
Skills: ISO 15022, ISO 20022, Corporate Actions, Financial Data Operations, SQL
Lakewood, Colorado, United States · On-site
$120k–$150k/yr
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At Fa…
Skills: SQL, GIS Software, ArcGIS, QGIS, Decline Curve Analysis
Paris, Ile-de-France, France · On-site
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At Fa…
Skills: Financial Analysis, Client Relationship Management, FinTech, Analytical Problem Solving, Microsoft Excel
Mumbai City, Maharashtra, India · On-site
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At Fa…
Skills: Oil And Gas Data Analysis, Midstream Infrastructure Knowledge, Data Normalization, Quality Assurance, Python
Lakewood, Colorado, United States · On-site
$95k–$120k/yr
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At Fa…
Skills: SQL, GIS Software, Python, Upstream Oil and Gas Analysis, Research Writing
Sydney, New South Wales, Australia · Hybrid
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At Fa…
Skills: Consultative Relationship Building, Financial Analysis, Problem Solving, Client Relationship Management, Communication
Mumbai City, Maharashtra, India · On-site
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At Fa…
Skills: Customer Service, Billing, Invoicing, Client Relationship Management, Organization Skills
London, England, United Kingdom · Hybrid
$158k–$225k/yr
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At Fa…
Skills: Energy Sector Expertise, Product Strategy, Team Leadership, Financial Reporting, SQL
London, England, United Kingdom · On-site
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At Fa…
Skills: Identity and Access Management, Strategic Leadership, Zero Trust Architecture, Privileged Access Management, Identity Federation
Los Angeles, California, United States · On-site
$70k–$76k/yr
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At Fa…
Skills: Financial Analysis, Client Relationship Management, Problem Solving, Analytical Skills, Microsoft Excel
Hyderabad, Telangana, India • On-site
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Lead a team of Compute Platform Ops Engineers to maintain the health of containerized compute platforms and support platform users. Responsibilities include managing support requests, executing component upgrades, and automating administrative tasks to reduce operational burdens.
Requires a Bachelor's degree in Computer Engineering or equivalent experience with over 5 years of professional software engineering experience. Strong proficiency in Kubernetes and experience in technical leadership and incident management are essential.
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.
At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.
This role sits within the Compute Platform Engineering team in PIE, providing the core compute services backing FactSet.dev, FactSet’s internal developer platform (IDP). FactSet.io and Kubernetes are FactSet’s primary containerized compute platforms, running thousands of apps with large-scale clustered compute resources in FactSet data centers and cloud hyperscalers.
We are looking for a Compute Platform Ops Lead to build and lead a team focused on keeping the running compute platforms in peak condition and ensuring platform users are well supported. You will manage a team of Compute Platform Ops Engineers to provide first-tier support, review and implement component upgrades and make improvements to reduce our operational burdens and optimize incident response.
The position and team will be based in Hyderabad, India.
What You'll Do
Team leadership and management
Responding to support requests via chat or tickets
Planning, testing and executing upgrades and improvements
Improving platform documentation
Automating common administrative tasks
What We're Looking For
Bachelor's degree in Computer Engineering or equivalent professional experience
5+ years of professional experience in software engineering
Strong proficiency in Kubernetes
The keys skills required are Team management, Technical leadership, Customer support, Incident management, Change management, Release management, Containers
Additional valuable skills: Systems administration, Software engineering,
Terraform / OpenTofu, AWS, GCP, Crossplane, MCP, AI tools
Company Overview:
FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.
At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.
FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. For 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 60 offices in 23 countries, we’re all working together toward the goal of creating value for our clients, and we’re proud that 95% of asset managers who use FactSet continue to use FactSet, year after year. As big as we grow, as far as we reach, and as successful as we become, we stay connected to our clients and to each other.
Offices: 43 Glover Ave, Norwalk, Connecticut 06850, US · One Snowden Street, London, EC2A 2DQ, GB · Level 15, Office 52, East Wing, Dubai, AE · DFL CyberCity@Hyderabad, Gachibowli, Hyderabad 500 019, IN · The Landmark, 15 Queens Road Central, HK
FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. For 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 60 offices in 23 countries, we’re all working together toward the goal of creating value for our clients, and we’re proud that 95% of asset managers who use FactSet continue to use FactSet, year after year. As big as we grow, as far as we reach, and as successful as we become, we stay connected to our clients and to each other.
Offices: 43 Glover Ave, Norwalk, Connecticut 06850, US · One Snowden Street, London, EC2A 2DQ, GB · Level 15, Office 52, East Wing, Dubai, AE · DFL CyberCity@Hyderabad, Gachibowli, Hyderabad 500 019, IN · The Landmark, 15 Queens Road Central, HK
