Clera home
·Dashboard

Jobs at Facing Forward to End Homelessness (Now Hiring) — 1 open

Facing Forward to End Homelessness logoFacing Forward to End Homelessness

Case Manager

Chicago, Illinois, United States · Hybrid

$48k–$54k/yr

Mid level$5K raised

Job Title: Case Manager Reports to: Program Manager Supervises: No Supervisory Responsibilities Department: Programs ORGANIZATION SUMMARY Facing Forward to End Homelessness (Facing Forward) ends the cycle of homelessness…

Skills: Case Management, Intake Assessment, Service Planning, Life Skills Instruction, Financial Literacy

Facing Forward to End Homelessness logo

Case Manager

Facing Forward to End Homelessness

Chicago, Illinois, United States • Hybrid

Apply
Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • $48k–$54k/yr
  • Full-time
  • Posted 29d ago
  • ~40 hrs/week

Responsibilities

The Case Manager provides comprehensive home-based services to help residents stabilize in permanent housing and increase their income and resources. Responsibilities include conducting assessments, developing individual service plans, and documenting all client contacts in HMIS.

Requirements

Candidates must possess a reliable vehicle and car insurance for travel throughout the City of Chicago. Strong organizational skills, professional boundaries, and a passion for serving underhoused populations are required.

Full job description

Job Title: Case Manager

Reports to: Program Manager

Supervises: No Supervisory Responsibilities

Department: Programs

 

ORGANIZATION SUMMARY

Facing Forward to End Homelessness (Facing Forward) ends the cycle of homelessness for families and 

individuals by offering hope, help, and housing. Facing Forward utilizes a Housing First model, which 

provides permanent supportive housing to chronically homeless individuals, families, and veterans.

Under this model, we first ensure that clients have a safe, stable home, and then we empower them as

they lead a forward-facing life. By providing permanent housing and a full array of services, including 

case management, healthcare, referrals for substance abuse treatment, mental health issues, education, 

and job training, we give homeless people in Chicago the tools they need to reclaim their lives.


VISION

Facing Forward is committed to empowering all individuals to envision a brighter future. We are always 

striving to ensure our approach is reflective of the unique paths which have led people to Facing 

Forward. We are committed to fostering a diverse, equitable, and inclusive environment where each 

member of Facing Forward is empowered to be themselves, share ideas, and contribute to the mission 

and vision of the organization. We believe that we are stronger together. We want to serve as a 

foundation and work in partnership with clients, staff, vendors, and community partners. In unity, we 

can work to prevent and end homelessness for our clients, to partner and guide them on their journey 

toward stability, health, and self-sufficiency.

 

COMPENSATION AND BENEFITS

  • Salary range is $48,000 - $54,264.54 depending in experience and skills.
  • Please see the attached document for full benefit information

SCHEDULE

  • This position is a hybrid position, alternating remote work, field work, and office days. Free street parking.
  • 9 am-5 pm, Monday-Friday, evening and weekend work as needed. 

 

SUMMARY OF RESPONSIBILITIES

The Case Manager is responsible for

  • Provides comprehensive home-based case management services to all residents and their families to support stabilization in permanent housing, maintenance or increase of income, and increase in skills and resources. Home visits are a requirement for this role.
  • Complete intake, assessments, service plans, annual progress assessment, benefits assessment
  • Provide life skills instruction in formal and informal settings, including, but not limited to financial literacy, tenant education, parenting education, and health/wellness education, and other skill development as needed.
  • Collaboratively develops and updates individual service plans with clients, provides encouragement, education, and advocacy toward clients’ individual goals.
  • Documents all client contacts and all services provided in progress notes.
  • Maintains updated paper files in neat and legible condition.
  • Completes all required paperwork in an accurate and timely manner, including but not limited to assessments, service plans, proof of income, releases of information, documentation of referrals, and updated proof of income and benefits for all household members.
  • Completes timely and accurate data entry into HMIS and any additional database as needed according to Facing Forward Data Entry Policy.
  • Car insurance and a reliable vehicle are required for this position as it involves travel between client's homes for home visits. Must be comfortable traveling to all parts of the City of Chicago


We welcome your application if you…

  • You want to work with an organization that is making a difference in your community.
  • You are passionate about serving Chicago’s underhoused individuals and families.
  • You have strong personal and professional boundaries.
  • You are well organized and detail oriented.
  • You are empathetic to client needs while offering real solutions and resources.
  • You get stuff done.

 

Equal Opportunity Employer

Facing Forward to End Homelessness is an Equal Opportunity Employer. We welcome and encourage 

applications from individuals of all backgrounds. Employment decisions are made without regard to race, 

color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, ancestry, 

citizenship or work authorization status, age, disability, marital or family status, military or veteran status, 

or any other characteristic protected by applicable federal, Illinois, or Chicago law.

Reasonable accommodations are available during the application and hiring process. Applicants who 

require an accommodation may contact [email protected]. 

 

Physical Requirements

Sitting for extended periods is required. Intermittent physical activity, including standing, walking, and bending. Normal manual dexterity and hand-eye coordination corrected hearing and vision to normal range; verbal communication is required. Reasonable accommodation will enable qualified individuals with disabilities to perform the position’s essential functions.

Related keywords

Housing FirstPermanent Supportive HousingChronically HomelessHMISCase ManagementSocial ServicesHome VisitsClient AdvocacyFinancial LiteracyTenant EducationChicagoUnderhousedStabilizationService PlansIntake

About Facing Forward to End Homelessness

LinkedInVisit site

Facing Forward ends homelessness for families and individuals by offering hope, help and housing.

Industry
Non-profit Organizations
Company size
11-50 employees
Founded
1985
Headquarters
Chicago, Illinois
LinkedIn followers
706
Total funding
$5K

Facing Forward to End Homelessness ends homelessness for families and individuals by offering home, help and hope. Facing Forward provides permanent housing, education, advocacy, and social services. We partner with families and individuals who have experienced chronic homelessness and are living with a disability and empower them with the stability of a stable home and the tools they need to increase their self-sufficiency and become confidently independent. By implementing the “Housing First” approach, we are currently ending homelessness for over 660 people in Chicago, transforming lives by addressing first and foremost the need for a safe and stable home. An individual’s basic needs for food and shelter must be met before successfully addressing root causes of chronic homelessness. We provide long-term housing at the outset of service, allowing for rapid outreach to the most vulnerable populations. Once this first step toward stability has been taken, we provide client-directed case management services to support the journey toward self-sufficiency. Facing Forward provides a full range of client-directed case management services focused on mental and physical health, life skills, education, and employment.

Offices: 642 N Kedzie Ave, Chicago, Illinois, US · 4305 S King Dr, Chicago, Illinois, US

Social ServicesHomeless Servicesand Permanent Supportive HousingConstructionNon ProfitCharity
View all jobs at Facing Forward to End Homelessness

About Facing Forward to End Homelessness

LinkedInVisit site

Facing Forward ends homelessness for families and individuals by offering hope, help and housing.

Industry
Non-profit Organizations
Company size
11-50 employees
Founded
1985
Headquarters
Chicago, Illinois
LinkedIn followers
706
Total funding
$5K

Facing Forward to End Homelessness ends homelessness for families and individuals by offering home, help and hope. Facing Forward provides permanent housing, education, advocacy, and social services. We partner with families and individuals who have experienced chronic homelessness and are living with a disability and empower them with the stability of a stable home and the tools they need to increase their self-sufficiency and become confidently independent. By implementing the “Housing First” approach, we are currently ending homelessness for over 660 people in Chicago, transforming lives by addressing first and foremost the need for a safe and stable home. An individual’s basic needs for food and shelter must be met before successfully addressing root causes of chronic homelessness. We provide long-term housing at the outset of service, allowing for rapid outreach to the most vulnerable populations. Once this first step toward stability has been taken, we provide client-directed case management services to support the journey toward self-sufficiency. Facing Forward provides a full range of client-directed case management services focused on mental and physical health, life skills, education, and employment.

Offices: 642 N Kedzie Ave, Chicago, Illinois, US · 4305 S King Dr, Chicago, Illinois, US

Social ServicesHomeless Servicesand Permanent Supportive HousingConstructionNon ProfitCharity
View all jobs at Facing Forward to End Homelessness

Similar companies hiring

mouhamedzz (1083)The Salvation Army (875)Merakey (655)Apis Services, Inc. (548)The Salvation Army USA Central Territory (516)Uniting (496)Avera Holy Family Hospital (481)Fellowship of Christian Athletes (338)Sanctuary (324)Community Options, Inc. (312)American Red Cross (302)World Food Programme (301)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Case Studies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Case Studies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty