Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Company Description In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by empowering them…
Skills: Malayalam Fluency, English Fluency, Forex Trading, Financial Market Analysis, Client Relationship Management
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Company Description In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by empowering them…
Skills: Malayalam, English, Forex Markets, Financial Analysis, Client Relationship Management
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Company Description In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by empowering them…
Skills: Forex trading, Relationship management, Sales, Client onboarding, Financial analysis
Yerevan, Armenia · On-site
Company Description In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by empowering them…
Skills: Office Administration, Facilities Management, Vendor Management, Health & Safety Compliance, Event Coordination
Lagos, Lagos State, Nigeria · On-site
Company Description WHO ARE WE? In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by emp…
Skills: Data Analysis, Data Visualization, CRM Management, Sales Enablement, Quality Assurance
Yerevan, Armenia · On-site
Company Description In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by empowering them…
Skills: Telugu Fluency, English Fluency, Forex Trading, Financial Market Analysis, Client Relationship Management
Yerevan, Armenia · On-site
Company Description In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by empowering them…
Skills: Malayalam Fluency, English Fluency, Forex Trading, Financial Market Analysis, Client Relationship Management
Limassol, Cyprus, Cyprus · On-site
Company Description We believe the power of risk-driven investing can help anyone achieve a better life. And we’re here to make this potential a reality for an emerging global generation. We provide individuals in the wo…
Skills: Golang, Microservices, SQL, NoSQL, Docker
Lagos, Lagos State, Nigeria · On-site
Company Description WHO ARE WE? In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by emp…
Skills: B2C Sales, Client Acquisition, Forex Trading, Financial Market Analysis, Relationship Management
Limassol, Cyprus, Cyprus · On-site
$3k–$4k/mo
Company Description The Single-Family Office is a private entity established to manage the financial, legal, and personal affairs of one wealthy family exclusively. It oversees the family’s investments and long-term inte…
Skills: Travel Management, Calendar Management, Visa Coordination, Event Planning, Luxury Travel Planning
Limassol, Cyprus, Cyprus · On-site
$3k–$4k/mo
Company Description The Single-Family Office is a private entity established to manage the financial, legal, and personal affairs of one wealthy family exclusively. It oversees the family’s investments and long-term inte…
Skills: Travel Management, Calendar Management, Event Planning, Visa Coordination, Luxury Travel Planning
Limassol, Cyprus, Cyprus · On-site
$3k–$4k/mo
Company Description The Single-Family Office is a private entity established to manage the financial, legal, and personal affairs of one wealthy family exclusively. It oversees the family’s investments and long-term inte…
Skills: Travel Management, Calendar Management, Visa Coordination, Event Planning, Luxury Travel Logistics
Limassol, Cyprus, Cyprus · On-site
$3k–$4k/mo
Company Description The Single-Family Office is a private entity established to manage the financial, legal, and personal affairs of one wealthy family exclusively. It oversees the family’s investments and long-term inte…
Skills: Calendar Management, Travel Coordination, Event Planning, International Logistics, Confidentiality
Limassol, Cyprus, Cyprus · On-site
$3k–$4k/mo
Company Description The Single-Family Office is a private entity established to manage the financial, legal, and personal affairs of one wealthy family exclusively. It oversees the family’s investments and long-term inte…
Skills: Travel Management, Calendar Management, Event Planning, Visa Coordination, Luxury Travel Planning
Limassol, Cyprus, Cyprus · On-site
$3k–$4k/mo
Company Description The Single-Family Office is a private entity established to manage the financial, legal, and personal affairs of one wealthy family exclusively. It oversees the family’s investments and long-term inte…
Skills: Travel Management, Calendar Management, Event Planning, Visa Coordination, Luxury Travel Planning
Special capital Region of Jakarta, Java, Indonesia · On-site
Company Description In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by empowering them…
Skills: Indonesian Bahasa, English, Customer Service, Upselling, Cross-selling
Yerevan, Armenia · On-site
Company Description In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by empowering them…
Skills: Farsi Fluency, English Fluency, Customer Service, Upselling, Cross-selling
Limassol, Cyprus, Cyprus · On-site
Company Description In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by empowering them…
Skills: Talent Acquisition, Stakeholder Management, Passive Sourcing, End-to-End Recruitment, Market Mapping
Yerevan, Armenia · On-site
Company Description In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by empowering them…
Skills: Forex Trading, Client Relationship Management, Financial Market Analysis, Sales, Russian Language
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Relationship Manager is responsible for onboarding new clients and growing existing accounts through a value-based relationship approach. This includes meeting KPI targets, providing personalized support via voice and social media, and translating complex financial data into investment advice.
Candidates must be native Malayalam speakers with fluency in English and a deep understanding of Forex markets and CFD brokerage sales. A university degree in Business, Finance, Economics, or a related field is required.
In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence and we’re here to make this potential a reality by empowering them with the Freedom to Succeed.
We empower them with guidance, tools, and easy market access so they can trade and invest with confidence. We aim to make our clients their own wealth manager: empowered to create investment strategies and make investment decisions effortlessly, in their own time, on their own terms, in their own way.
Founded in 1998 to offer online trading for retail clients, the Exinity Group is now over 25 years old and has provided leveraged trading to over 2 million customers through our global power brands, including FXTM and Nemo, giving them access to equity, commodity and FX markets across the Middle East, Asia, and Africa.
Exinity is an energetic and diverse company with central offices in the UAE, Cyprus and the UK, plus a number of smaller hubs globally. We’re always looking for talented individuals to join us. ‘Freedom to Succeed’ is not just a promise we make to our clients and partners, but to our people too. We’ll help you develop a range of skills, take on early responsibility, and enjoy a rewarding and fulfilling career with a fast-growing, dynamic company.
Reporting to the Team Lead /Senior– Relationship Manager.
As a Relationship Manager, you will focus on onboarding new clients and be involved in the growth of these accounts by employing a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.
You will:
Meet and exceed personal and team KPI targets.
Activate, retain and grow your customer portfolio through providing personalized voice & social media support and fulfilling their needs.
Develop a professional and trusting relationship with your active portfolio of clients, keeping them up to date with our developments to ensure they receive the highest level of service.
Research sources for developing prospects and for information to determine customers' potential.
Prepare and enable efficient sales activities with available tools, reports, action items, and business insights.
Listen to customers and offer the best solutions to their needs and concerns.
Cooperate with relevant departments to resolve issues and complaints in a timely manner.
Provide feedback to relevant departments on customer needs, expectations, and frustrations.
Continuously improve knowledge of the financial markets and the company’s offering.
Updating individual/team daily, weekly, and monthly reports for management when required.
Provide feedback to relevant departments on customer needs, expectations, and frustrations.
Display behaviors aligned with our core values – inside and outside the office.
Adhering to all compliance and security requirements.
Stay abreast of global economic indicators, central bank decisions, and geopolitical events that can affect forex markets.
Translate complex financial and economic data into understandable investment advice.
Any additional duties and responsibilities that may be required.
Skills and Qualifications
Native Malayalam and fluent in English; other additional languages considered an advantage.
Expertise in Forex Markets: Deep understanding of forex trading, currency pairs, and the factors that influence their dynamics.
Analytical Skills: Ability to analyze financial markets, economic indicators, and an understanding of macroeconomic trends.
Client Service: Excellent interpersonal and communication skills to manage wealthy clients and meet their expectations.
Regulatory Knowledge: Familiarity with the financial regulations and licenses relevant to forex trading, depending on the region.
Experience working in sales for a CFD broker.
Experience managing a sales team at a CFD broker considered an advantage.
University degree or equivalent (Business, Finance, Economics, or relevant field).
Excellent oral and written communication skills, and the ability to effectively network with stakeholders, handle multiple tasks and track and report on progress.
Strong interpersonal and problem-solving skills.
Self-motivated with a willingness to work autonomously in a fast-paced and high-pressured environment.
Be proactive, show initiative and desire to drive continuous improvement.
Energetic team player, with a positive outlook in the workplace.
Exinity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age.
Freedom to Succeed
In the fast-growing economies of the world, there’s a new generation of ambitious younger people eager to gain financial independence. And they’re turning to the world’s financial markets to achieve it. Exinity’s mission is to empower them to succeed. We design, engineer and market a growing range of innovative trading and investing products that meet their expectations for choice, creativity and control, and which are backed by risk management tools, education - and a great customer experience. For 25 years, Exinity has provided leveraged trading to some two million customers through global brands, including FXTM and Nemo. Exinity is an energetic and diverse company with central offices in the UAE, Cyprus and the UK - plus smaller offices in a number of countries. We’re always looking for talented individuals to join us. ‘Freedom to Succeed’ is not just a promise we make to our clients and partners, but to our people too. We’ll help you develop a range of skills, take on early responsibility, and enjoy a rewarding and fulfilling career with a fast-growing, dynamic company.
Offices: 8-10 Old Jewry, London, England EC2R 8DN, GB · 16-104, Wework Hub 71, Al Khatem Tower, ADGM Square, Al Maryah Island, Abu Dhabi, AE · KSENOS 2 BUILDING, 30 Agiou Athanasiou, Agios Athanasios,, Limassol, 4102, CY · West End Towers, Waiyaki Way, 6th Floor, Nairobi, 1896-00606, KE · SHK Mohammed Bin Zayed Road, Sharjah, Al Zahiya Area, AE
Freedom to Succeed
In the fast-growing economies of the world, there’s a new generation of ambitious younger people eager to gain financial independence. And they’re turning to the world’s financial markets to achieve it. Exinity’s mission is to empower them to succeed. We design, engineer and market a growing range of innovative trading and investing products that meet their expectations for choice, creativity and control, and which are backed by risk management tools, education - and a great customer experience. For 25 years, Exinity has provided leveraged trading to some two million customers through global brands, including FXTM and Nemo. Exinity is an energetic and diverse company with central offices in the UAE, Cyprus and the UK - plus smaller offices in a number of countries. We’re always looking for talented individuals to join us. ‘Freedom to Succeed’ is not just a promise we make to our clients and partners, but to our people too. We’ll help you develop a range of skills, take on early responsibility, and enjoy a rewarding and fulfilling career with a fast-growing, dynamic company.
Offices: 8-10 Old Jewry, London, England EC2R 8DN, GB · 16-104, Wework Hub 71, Al Khatem Tower, ADGM Square, Al Maryah Island, Abu Dhabi, AE · KSENOS 2 BUILDING, 30 Agiou Athanasiou, Agios Athanasios,, Limassol, 4102, CY · West End Towers, Waiyaki Way, 6th Floor, Nairobi, 1896-00606, KE · SHK Mohammed Bin Zayed Road, Sharjah, Al Zahiya Area, AE
