Wilmington, North Carolina, United States · Remote OK
Entry level
We are seeking a detail-oriented Loan Officer Assistant to support a team of MLOs in a fast-paced mortgage office. This role is responsible for assisting with loan file preparation, client communication, and helping move…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Flexible Spending Account, HSA Account, Company Paid Life Insurance
Posted 4d ago
~40 hrs/week
Remote in Wilmington, North Carolina, United States
Responsibilities
Support Mortgage Loan Officers by preparing loan files, collecting borrower documentation, and managing the loan pipeline. The role involves coordinating third-party services and guiding clients through the mortgage process.
Requirements
Requires a high school diploma and strong organizational and communication skills. Experience in mortgages or with Encompass software is preferred but not required.
Full job description
We are seeking a detail-oriented Loan Officer Assistant to support a team of MLOs in a fast-paced mortgage office. This role is responsible for assisting with loan file preparation, client communication, and helping move loans efficiently through the mortgage process. This position can be hybrid or remote depending on location of the candidate.
Responsibilities
Contact borrowers to collect missing documents and information
Assist with preparing loan files for submission to processing
Issue pre-approvals and input loan data into the system
Review documentation such as paystubs, tax returns, and asset statements
Assist with ordering appraisals, title, and other third-party services
Run credit and automated underwriting as needed
Track loan status and keep the Loan Officer informed of progress
Help monitor the loan pipeline and ensure deadlines are met
Provide excellent customer service and guide clients through the mortgage process
Qualifications
High school diploma or equivalent
Strong communication and organizational skills
Customer service experience preferred
Mortgage experience or knowledge of Encompass is a plus
NMLS license is helpful but not required
EMM is proud to offer a wide range of benefits and a very competitive salary. Eligible employees can participate in the following benefits.
Medical, Dental, and Vision insurance
Flexible Spending Account
HSA Account (with eligible medical plan only)
Company paid Life Insurance and LTD!
Additional buy up Life and LTD Insurance
401K plan with an employer match
And more!
*All positions are contingent upon the successful completion of a background check.
EMM Loans is an Equal Employment Opportunity Employer. NMLS ID: 2926
EMM Loans LLC provides home loan products and services that support sustainable homeownership.
EMM Loans LLC is committed to:
● Competitive Pricing, Products and Programs
● Open Communication and Teamwork
● Supporting our Employees’ Professional Growth
● Integrity and Transparency in Everything We Do
● Caring for the Communities we Work and Lend In
● Extraordinary Customer Service
Founded in 2002 and headquartered in Cherry Hill -New Jersey, EMM Loans LLC is a full- service direct residential mortgage lender licensed in multiple states and spanning business from east to the west coast.
The Company operates through two primary business channels: Retail and Wholesale, is a Fannie Mae approved seller/servicer and is an endorsed HUD lender offering FHA, VA, USDA, Jumbo and other traditional Fannie Mae/Freddie Mac eligible products.
EMM Loans LLC is an Equal Housing Lender/Equal Opportunity Employer, Lender NMLS: 2926. www.nmlsconsumeraccess.org
EMM Loans LLC recognizes and values each of its employees and strives for a compelling workplace culture. It is this belief and value that sets us apart from others and enabling us to grow forward in a positive and sustainable manner.
Offices: 1950 Route 70 East, Suite 300, Cherry Hill, NJ 08002, US
EMM Loans LLC provides home loan products and services that support sustainable homeownership.
EMM Loans LLC is committed to:
● Competitive Pricing, Products and Programs
● Open Communication and Teamwork
● Supporting our Employees’ Professional Growth
● Integrity and Transparency in Everything We Do
● Caring for the Communities we Work and Lend In
● Extraordinary Customer Service
Founded in 2002 and headquartered in Cherry Hill -New Jersey, EMM Loans LLC is a full- service direct residential mortgage lender licensed in multiple states and spanning business from east to the west coast.
The Company operates through two primary business channels: Retail and Wholesale, is a Fannie Mae approved seller/servicer and is an endorsed HUD lender offering FHA, VA, USDA, Jumbo and other traditional Fannie Mae/Freddie Mac eligible products.
EMM Loans LLC is an Equal Housing Lender/Equal Opportunity Employer, Lender NMLS: 2926. www.nmlsconsumeraccess.org
EMM Loans LLC recognizes and values each of its employees and strives for a compelling workplace culture. It is this belief and value that sets us apart from others and enabling us to grow forward in a positive and sustainable manner.
Offices: 1950 Route 70 East, Suite 300, Cherry Hill, NJ 08002, US