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Jobs at Emagine Entertainment (Now Hiring) — 17 open

Emagine Entertainment logoEmagine Entertainment

Manager

Plymouth, Minnesota, United States · On-site

Mid level$4M raised

Benefits: Health insurance Paid time off Vision insurance 401(k) 401(k) matching Dental insurance Employee discounts Free food & snacks The Manager provides leadership and direction to the theater crew operations to ensu…

Skills: Microsoft Office, Leadership, Customer Service, Performance Management, Budgeting

Emagine Entertainment logoEmagine Entertainment

Assistant Manager

Saline, Michigan, United States · On-site

Entry level$4M raised

Benefits: Free Movie Incentive 401(k) matching The Assistant Manager position is an integral part of the success of our team. A detail-oriented and collaborative leader who is driven by results and has a passion for movi…

Skills: Leadership, Customer Service, Operational Management, Staff Training, Guest Recovery

Emagine Entertainment logoEmagine Entertainment

Assistant Manager

Hartland Township, Michigan, United States · On-site

Mid level$4M raised

Benefits: Free Movie Incentive 401(k) matching The Assistant Manager position is an integral part of the success of our team. A detail-oriented and collaborative leader who is driven by results and has a passion for movi…

Skills: Leadership, Customer Service, Operational Management, Staff Training, Guest Recovery

Emagine Entertainment logoEmagine Entertainment

Assistant Manager

Birmingham, Michigan, United States · On-site

Mid level$4M raised

Benefits: Free Movie Incentive 401(k) matching The Assistant Manager position is an integral part of the success of our team. A detail-oriented and collaborative leader who is driven by results and has a passion for movi…

Skills: Leadership, Customer Service, Operational Management, Staff Training, Guest Recovery

Emagine Entertainment logoEmagine Entertainment

Team Member

Trenton, Michigan, United States · On-site

Entry level$4M raised

Benefits: 401(k) matching Employee discounts The Team Member plays a key role in creating an exceptional guest experience by delivering friendly, knowledgeable, and efficient service throughout the theater. This position…

Skills: Customer Service, Cash Handling, Point Of Sale, Food Preparation, Facility Maintenance

Emagine Entertainment logoEmagine Entertainment

Crew Supervisor

Vadnais Heights, Minnesota, United States · On-site

$16/hr–$18/hr

Entry level$4M raised

Benefits: Earned Sick and Safe Time 401(k) matching Employee discounts Training & development The Crew Supervisor plays a crucial role in assisting the management team in the daily operations of the theater. The duties o…

Skills: Microsoft Office, Shift Management, Employee Training, Guest Recovery, Inventory Management

Emagine Entertainment logoEmagine Entertainment

Team Member

Farmington Hills, Michigan, United States · On-site

Entry level$4M raised

Benefits: 401(k) matching Employee discounts The Team Member plays a key role in creating an exceptional guest experience by delivering friendly, knowledgeable, and efficient service throughout the theater. This position…

Emagine Entertainment logoEmagine Entertainment

Team Member

Plymouth, Minnesota, United States · On-site

Entry level$4M raised

Benefits: 401(k) matching Employee discounts The Team Member plays a key role in creating an exceptional guest experience by delivering friendly, knowledgeable, and efficient service throughout the theater. This position…

Emagine Entertainment logoEmagine Entertainment

Team Member

Vadnais Heights, Minnesota, United States · On-site

$11/hr–$12/hr

Entry level$4M raised

Benefits: 401(k) matching Employee discounts The Team Member plays a key role in creating an exceptional guest experience by delivering friendly, knowledgeable, and efficient service throughout the theater. This position…

Skills: Customer Service, Cash Handling, Point Of Sale, Food Preparation, Basic Computer Skills

Emagine Entertainment logoEmagine Entertainment

Team Member

Waconia, Minnesota, United States · On-site

Entry level$4M raised

Benefits: 401(k) matching Employee discounts The Team Member plays a key role in creating an exceptional guest experience by delivering friendly, knowledgeable, and efficient service throughout the theater. This position…

Skills: Basic computer skills, Customer service, Cash handling, Point-of-sale transactions, Food preparation

Emagine Entertainment logoEmagine Entertainment

Team Member

Monticello, Minnesota, United States · On-site

Entry level$4M raised

Benefits: 401(k) matching Employee discounts The Team Member plays a key role in creating an exceptional guest experience by delivering friendly, knowledgeable, and efficient service throughout the theater. This position…

Skills: Basic computer skills, Customer service, Cash handling, Point-of-sale transactions, Food preparation

Emagine Entertainment logoEmagine Entertainment

Team Member

East Bethel, Minnesota, United States · On-site

Entry level$4M raised

Benefits: 401(k) matching Employee discounts The Team Member plays a key role in creating an exceptional guest experience by delivering friendly, knowledgeable, and efficient service throughout the theater. This position…

Skills: Customer Service, Cash Handling, Point Of Sale, Food Preparation, Basic Computer Skills

Emagine Entertainment logoEmagine Entertainment

Team Member

Delano, Minnesota, United States · On-site

Entry level$4M raised

Benefits: 401(k) matching Employee discounts The Team Member plays a key role in creating an exceptional guest experience by delivering friendly, knowledgeable, and efficient service throughout the theater. This position…

Skills: Basic computer skills, Customer service, Cash handling, Point-of-sale transactions, Food preparation

Emagine Entertainment logoEmagine Entertainment

Team Member

Parker, Colorado, United States · On-site

Entry level$4M raised

Benefits: 401(k) matching Employee discounts The Team Member plays a key role in creating an exceptional guest experience by delivering friendly, knowledgeable, and efficient service throughout the theater. This position…

Skills: Basic computer skills, Customer service, Cash handling, Point-of-sale transactions, Food preparation

Emagine Entertainment logoEmagine Entertainment

Cook

Parker, Colorado, United States · On-site

$16/hr–$18/hr

Entry level$4M raised

Benefits: Free Movie Incentive 401(k) matching Paid time off Employee discounts Summary The Cook enhances the guest experience by consistently delivering convenient and enjoyable food options through efficient and effect…

Skills: Food Preparation, Kitchen Maintenance, Stock Rotation, Customer Service, Teamwork

Emagine Entertainment logoEmagine Entertainment

Crew Supervisor

Parker, Colorado, United States · On-site

$18/hr–$20/hr

Mid level$4M raised

Benefits: Paid time off 401(k) 401(k) matching Employee discounts SUMMARY The Crew Supervisor plays a crucial role in assisting the management team in the daily operations of the theater. The duties of a Supervisor inclu…

Skills: Microsoft Office, Shift Management, Employee Training, Guest Recovery, Inventory Management

Emagine Entertainment logoEmagine Entertainment

Manager

Trenton, Michigan, United States · On-site

$19/hr–$21/hr

Mid level$4M raised

Benefits: 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance SUMMARY The Manager provides leadership and direction to the theater crew operation…

Skills: Microsoft Office, Leadership, Customer Service, Performance Management, Budgeting

Emagine Entertainment logo

Manager

Emagine Entertainment

Plymouth, Minnesota, United States • On-site

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  • Full-time
  • associate degree
  • Health insurance, Paid time off, Vision insurance, 401(k), 401(k) matching, Dental insurance
  • Posted 14h ago
  • ~40 hrs/week

Responsibilities

The Manager leads theater crew operations to ensure a guest-focused experience while overseeing day-to-day efficiency and profitability. Key duties include managing human resources, controlling costs, and ensuring compliance with safety and sanitary standards.

Requirements

Candidates should possess a two-year degree, preferably in hospitality management, and two to three years of management experience in a theater or restaurant setting. Proficiency in Microsoft Office and strong leadership competencies are required.

Full job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Free food & snacks
The Manager provides leadership and direction to the theater crew operations to ensure that all team members are guest-focused, team-focused, and contributing to enhancing the overall Emagine guest experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Greet and educate guests about concession items, movies, rating systems, and theater directions so guests feel welcomed, and well informed.
  • Manage and oversee employees in crew operations ensuring that they are providing outstanding customer service by consistently going above and beyond to ensure all guests enjoy their Emagine experience.
  • Respond to guest comments while educating and empowering other employees to act in similar capacity to maintain a high level of guest satisfaction and quality.
  • Manage and oversee day-to-day operations of the theater to ensure efficiency and profitability standards are being maintained.
  • Open and close the building, complete nightly paperwork, and prepare/verify shift deposits.
  • Manage the monitoring of employee breaks and other minor restrictions per State Law so all legalities and rules are effectively abided by.
  • Manages assigned core theater AOR such as HR, Food & Beverage, Marketing, Booth, Facilities, to contribute to the overall operation and success of the theater.
  • Aid in the management of the human resource function ensuring recruitment, selection, orientation, training, scheduling and performance management functions meet or exceed the company established criteria.
  • Ensure that proper security procedures are in place to protect employees, guests and company assets.
  • Control costs in all aspects including labor control, portion control, and proper stock ordering procedures.
  • Prepare and complete action plans; implementing production, productivity, quality, and customer-service standards.
  • Meet financial objectives by forecasting requirements set by the GM, following annual budget requirements, and aiding in controlling theater expenditures.
  • Estimate food costs and profits and adjust menus accordingly.
  • Enforce safety, sanitary practices and maintenance to ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
  • Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
A two-year degree college or university, preferably a degree in hospitality management; two to three years of
management experience in a theater or restaurant environment.

Key Skills
Strong Microsoft Office Skills

Performance Measurements
  • Theater operation functions are efficiently, accurately, and effectively performed in accordance with established policies and standards.
  • Profit and loss budgets are within projected operating expectations.
  • Customer service levels for managing areas meet and exceed expectations. Guest problems or questions are courteously and promptly resolved.
  • Good working relationships and coordination exist with other team members and management.
  • Company sales goals are consistently met and promotions are supported.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Work hours could be 50 plus hours a week.

Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.

SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform the job successfully, an individual should demonstrate the following competencies:

Communications: Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Leadership: Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Related keywords

Hospitality ManagementTheater OperationsCustomer ExperienceP&L ManagementLabor ControlPortion ControlHuman ResourcesFood & BeverageHealth InspectionsStaff SchedulingBudgetingMicrosoft OfficeOperational StandardsPerformance AppraisalSafety Procedures

About Emagine Entertainment

LinkedInVisit site
Industry
Entertainment
Company size
1,001-5,000 employees
Headquarters
Troy, Michigan
LinkedIn followers
4,581
Total funding
$4M

Emagine Entertainment’s affiliates own and operate luxury theaters in Michigan, Illinois, Indiana, Minnesota, and Wisconsin. Emagine operates 28 theaters with a combined 30,068 seats and 342 screens. Emagine led the way in bringing luxury theaters to the metropolitan Detroit market. Emagine enjoys the honor and distinction of being named “Best Movie Theater” for several years running by the Detroit Free Press, the Detroit News, and WDIV television. Emagine has been named “Best Theater to See a First Run Movie” by Hour Detroit Magazine consecutively for the past 9 years. Emagine is ranked as the 9th largest theatre chain in North America according to the 2022 Giants of Exhibition report from The Boxoffice Pro, the premiere publication of theatrical exhibition. Emagine is a recognized innovator in the theatrical exhibition industry having been the first theater chain in the world to convert to 100% digital projection. In 1997, Cinema Hollywood (now Emagine Birch Run) was the first theater in Michigan to open with all stadium seating. Emagine was the first to introduce 4K projection to the Detroit market, and it boasted 3 of the first 100 Dolby Atmos® immersive sound systems deployed worldwide. On December 15, 2017, Emagine began operating the largest movie screen in the State of Michigan with the opening of its Super EMX auditorium (featuring laser projection technology) at its megaplex in Novi, Michigan; and on December 19, 2019, Emagine opened the largest CinemaScope screen in the Midwest at its Emagine Canton/Westland location. Emagine’s luxury experience incorporates not only reclining chairs but also gourmet snacks, reserved seating, in-seat service and other upscale amenities such as valet parking. All Emagine theatres offer adult patrons the option of enjoying their favorite cocktail, beer or wine while concurrently maintaining a genteel and welcoming environment for families.

Offices: 3221 W Big Beaver Rd, Troy, Michigan 48084, US · 39535 Ford Rd., Canton, Michigan 48187, US · 44425 West Twelve Mile Rd., Novi, Michigan 48377, US · 200 Barclay Circle, Rochester Hills, Michigan 48307, US · 200 N. Main St., Royal Oak, Michigan 48067, US

Media and EntertainmentFilmCustomer Service
View all jobs at Emagine Entertainment

About Emagine Entertainment

LinkedInVisit site
Industry
Entertainment
Company size
1,001-5,000 employees
Headquarters
Troy, Michigan
LinkedIn followers
4,581
Total funding
$4M

Emagine Entertainment’s affiliates own and operate luxury theaters in Michigan, Illinois, Indiana, Minnesota, and Wisconsin. Emagine operates 28 theaters with a combined 30,068 seats and 342 screens. Emagine led the way in bringing luxury theaters to the metropolitan Detroit market. Emagine enjoys the honor and distinction of being named “Best Movie Theater” for several years running by the Detroit Free Press, the Detroit News, and WDIV television. Emagine has been named “Best Theater to See a First Run Movie” by Hour Detroit Magazine consecutively for the past 9 years. Emagine is ranked as the 9th largest theatre chain in North America according to the 2022 Giants of Exhibition report from The Boxoffice Pro, the premiere publication of theatrical exhibition. Emagine is a recognized innovator in the theatrical exhibition industry having been the first theater chain in the world to convert to 100% digital projection. In 1997, Cinema Hollywood (now Emagine Birch Run) was the first theater in Michigan to open with all stadium seating. Emagine was the first to introduce 4K projection to the Detroit market, and it boasted 3 of the first 100 Dolby Atmos® immersive sound systems deployed worldwide. On December 15, 2017, Emagine began operating the largest movie screen in the State of Michigan with the opening of its Super EMX auditorium (featuring laser projection technology) at its megaplex in Novi, Michigan; and on December 19, 2019, Emagine opened the largest CinemaScope screen in the Midwest at its Emagine Canton/Westland location. Emagine’s luxury experience incorporates not only reclining chairs but also gourmet snacks, reserved seating, in-seat service and other upscale amenities such as valet parking. All Emagine theatres offer adult patrons the option of enjoying their favorite cocktail, beer or wine while concurrently maintaining a genteel and welcoming environment for families.

Offices: 3221 W Big Beaver Rd, Troy, Michigan 48084, US · 39535 Ford Rd., Canton, Michigan 48187, US · 44425 West Twelve Mile Rd., Novi, Michigan 48377, US · 200 Barclay Circle, Rochester Hills, Michigan 48307, US · 200 N. Main St., Royal Oak, Michigan 48067, US

Media and EntertainmentFilmCustomer Service
View all jobs at Emagine Entertainment

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