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$45k–$55k/yr
Full-time
Posted 9d ago
~40 hrs/week
Remote in United States
Responsibilities
The Quality Assurance Specialist will review learning deliverables for grammar, functionality, accessibility, and adherence to client standards throughout the production process. They will document findings, communicate issues to project teams, and verify that all corrections are implemented before final delivery.
Requirements
Candidates must have at least 2 years of experience in quality assurance within eLearning or digital content production. Proficiency in eLearning authoring tools and knowledge of accessibility standards like WCAG and Section 508 are required.
At ELB Learning, you'll become an integral part of a team that delivers innovative learning solutions for organizations around the world.
Our Learning Experiences Team (LXT) creates custom learning experiences ranging from instructor-led training and eLearning to immersive simulations and virtual reality. We're looking for a detail-oriented Quality Assurance Specialist who is passionate about ensuring every learning experience meets the highest standards of quality before reaching our clients.
About the Role
As a Quality Assurance Specialist, you'll play a critical role in reviewing learning deliverables throughout the production process. You'll evaluate content for grammar, formatting, functionality, accessibility, audio quality, and adherence to client standards while working closely with Instructional Designers, Developers, Creative teams, and Project Managers.
Your attention to detail and ability to provide clear, actionable feedback will help ensure every deliverable meets ELB Learning's quality standards before client delivery.
Key Responsibilities
Language & Content Quality
Review outlines, design documents, storyboards, and completed courses for grammar, spelling, punctuation, formatting, and consistency.
Ensure deliverables align with client style guides, terminology, tone, and formatting requirements.
Verify that revisions from previous review cycles have been correctly implemented.
Audio Quality
Review narration and voiceover for pronunciation, pacing, timing, and quality.
Verify audio synchronization with on-screen content.
Identify audio issues requiring correction before client delivery.
Functional & Technical QA
Test navigation, buttons, links, interactions, branching logic, and assessments.
Ensure course functionality matches approved storyboards and design specifications.
Accessibility Compliance
Conduct accessibility reviews against WCAG 2.1/2.2 AA and Section 508 standards.
Test keyboard navigation, screen reader compatibility, focus order, captions, transcripts, alt text, and color contrast.
Document findings and verify accessibility remediation.
Seat Time & Assessment Quality
Verify course seat time aligns with project requirements.
Ensure assessments and knowledge checks function correctly and align with learning objectives.
Process & Documentation
Document QA findings and communicate issues clearly to project teams.
Participate in Alpha and Beta review cycles.
Re-test resolved issues before final approval.
Escalate recurring quality concerns to appropriate leadership.
Required Qualifications
2+ years of Quality Assurance experience within eLearning, instructional design, or digital content production.
Excellent written English with exceptional attention to grammar, spelling, and consistency.
Working knowledge of Articulate Storyline, Rise, or similar eLearning authoring tools.
Understanding of instructional design principles and terminology.
Experience reviewing content against WCAG 2.1/2.2 AA and Section 508 accessibility standards.
Experience testing screen readers, keyboard navigation, captions, transcripts, and color contrast.
Strong organizational skills with experience documenting issues and tracking resolutions.
Experience working with distributed production teams.
Previous production or instructional design experience.
Why Join ELB Learning?
Join a collaborative team committed to creating exceptional learning experiences for organizations worldwide. You'll work alongside talented instructional designers, developers, creatives, and strategists while helping ensure every learning solution meets the highest standards of quality before it reaches our clients.
Workforce performance solutions that drive real business impact | AI, immersive tech & services | elblearning.com
Industry
E-Learning Providers
Company size
201-500 employees
Founded
2009
Headquarters
American Fork, UT
LinkedIn followers
55,079
Total funding
$92M
ELB Learning is a strategic workforce performance partner to 80% of the Fortune 100, helping organizations translate learning into measurable business impact. ELB combines tailored learning solutions, innovative technology, and deep domain expertise to solve complex challenges and improve performance across the enterprise.
As a full-service partner, ELB supports the entire learning and performance lifecycle—from strategy and custom content development to technology implementation, talent support, and ongoing optimization. Its integrated approach brings together learning creation services, scalable AI-enabled platforms, embedded experts, and transformation services to help organizations build skills faster, drive adoption, and execute more effectively.
ELB’s solutions span workforce, leadership, and sales transformation, along with organizational alignment and last-mile adoption—ensuring that investments in technology, AI, and people translate into real results. Key offerings include AI Transformation Services, Custom Learning Development, Talent Staffing, Sales Transformation & Enablement, Leadership Transformation, Organizational and Workforce Transformation, and the Associations Accelerator.
The company’s technology ecosystem powers performance at scale, including eLearning authoring (Lectora), AI-driven microlearning (MicroBuilder), immersive simulations (CenarioVR), game-based learning (The Training Arcade®), AI roleplay and coaching (Rehearsal), and flexible learning platforms (Rockstar Learning Platform). Together, these tools enable organizations to create, deliver, and measure high-impact learning experiences across global teams.
ELB Learning serves companies across industries, including technology, healthcare, financial services, manufacturing, government, and associations. By aligning learning directly to outcomes such as growth, efficiency, and risk mitigation, ELB ensures every solution helps people perform better.
Learn more at elblearning.com
Offices: 732 E Utah Valley Dr., American Fork, UT 84003, US
Workforce performance solutions that drive real business impact | AI, immersive tech & services | elblearning.com
Industry
E-Learning Providers
Company size
201-500 employees
Founded
2009
Headquarters
American Fork, UT
LinkedIn followers
55,079
Total funding
$92M
ELB Learning is a strategic workforce performance partner to 80% of the Fortune 100, helping organizations translate learning into measurable business impact. ELB combines tailored learning solutions, innovative technology, and deep domain expertise to solve complex challenges and improve performance across the enterprise.
As a full-service partner, ELB supports the entire learning and performance lifecycle—from strategy and custom content development to technology implementation, talent support, and ongoing optimization. Its integrated approach brings together learning creation services, scalable AI-enabled platforms, embedded experts, and transformation services to help organizations build skills faster, drive adoption, and execute more effectively.
ELB’s solutions span workforce, leadership, and sales transformation, along with organizational alignment and last-mile adoption—ensuring that investments in technology, AI, and people translate into real results. Key offerings include AI Transformation Services, Custom Learning Development, Talent Staffing, Sales Transformation & Enablement, Leadership Transformation, Organizational and Workforce Transformation, and the Associations Accelerator.
The company’s technology ecosystem powers performance at scale, including eLearning authoring (Lectora), AI-driven microlearning (MicroBuilder), immersive simulations (CenarioVR), game-based learning (The Training Arcade®), AI roleplay and coaching (Rehearsal), and flexible learning platforms (Rockstar Learning Platform). Together, these tools enable organizations to create, deliver, and measure high-impact learning experiences across global teams.
ELB Learning serves companies across industries, including technology, healthcare, financial services, manufacturing, government, and associations. By aligning learning directly to outcomes such as growth, efficiency, and risk mitigation, ELB ensures every solution helps people perform better.
Learn more at elblearning.com
Offices: 732 E Utah Valley Dr., American Fork, UT 84003, US