Poland · Remote Solely
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: German Language Proficiency, English Language Proficiency, Customer Service, Communication Skills, Banking Product Knowledge
Warsaw, Masovian Voivodeship, Poland · Hybrid
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: English Proficiency, Customer Service, Operations Management, Communication Skills, Organizational Skills
Poland · Remote Solely
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Norwegian Language Proficiency, Polish Language Proficiency, Customer Support, Banking Services, Communication Skills
Knoxville, Tennessee, United States · Hybrid
$82k–$96k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Client Relationship Management, Revenue Growth, Upselling, Cross-selling, Process Optimization
Tempe, Arizona, United States · Hybrid
$112k–$131k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Process Analytics, AI/ML Technologies, Automation, Problem-solving, Process Mapping
Jacksonville, Florida, United States · Hybrid
$86k–$102k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Corporate Marketing, Sales Support, Project Management, Analytical Skills, Decision-making
United Kingdom · Remote OK
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: New Business Acquisition, Enterprise Sales, Payment Solutions, C-Suite Engagement, Strategic Negotiation
Pallavaram, Tamil Nadu, India · On-site
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wid…
Skills: Delivery Leadership, Agile Practices, Platform Engineering, OCR, Document Workflow
Sandy Springs, Georgia, United States · Hybrid
$98k–$116k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Project Management, Embedded Payments, Partner Ecosystem Management, API Knowledge, Fintech Landscape
Sedalia, Missouri, United States · On-site
$20/hr–$22/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Customer Service, Retail Banking, Digital Banking Proficiency, Financial Needs Assessment
Palmdale, California, United States · On-site
$23/hr–$28/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Customer Service, Retail Banking, Digital Banking Proficiency, Financial Needs Assessment
Poland · Remote Solely
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Norwegian, Customer Support, Communication Skills, Attention to Detail, Reliability
Saint Louis County, Missouri, United States · On-site
$23/hr–$29/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Management, Retail Banking, Customer Service, Financial Counseling, Digital Banking Proficiency
Charlotte, North Carolina, United States · Hybrid
$144k–$169k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Corporate Finance, Debt Securities Origination, Securities Laws, SEC Regulation, FINRA Rules
Charlotte, North Carolina, United States · Hybrid
$127k–$149k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Portfolio Management, Supply Chain Finance, Credit Risk Management, Deal Structuring, Commercial Banking
Roseville, Minnesota, United States · On-site
$20/hr–$23/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Customer Service, Retail Banking, Digital Banking Proficiency, Financial Needs Assessment
Minneapolis, Minnesota, United States · Hybrid
$71k–$84k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Procedure Writing, Process Mapping, Training Material Development, Microsoft Word, Microsoft Excel
Estacada, Oregon, United States · On-site
$25/hr–$31/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Retail Banking, Customer Service, Digital Banking Proficiency, Financial Counseling
Louisville, Kentucky, United States · On-site
$25/hr–$30/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Retail Banking, Customer Service, Digital Banking Proficiency, Financial Needs Assessment
Saint Paul, Minnesota, United States · Hybrid
$24/hr–$32/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Systems Analysis, Workflow Improvement, Project Management, Testing Methodology, Analytical Skills
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Provide professional customer support in German and English via phone and written channels regarding accounts, cards, and payments. Resolve standard customer issues and accurately document all interactions in internal systems.
Requires C1/C2 level German and B1/B2 level English proficiency. Candidates should have a secondary education and a strong focus on customer service.
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
We are looking for a Junior Customer Representative with German to support customers from German-speaking markets. No prior banking experience is required – we provide full training and continuous support.
This role is designated as home-based remote.
We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.
U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.
We offer a market-competitive compensation package that includes:
Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.
We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.
We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.
Posting may be closed earlier due to high volume of applicants.
We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.
Elavon, a wholly owned subsidiary of U.S. Bank, is the connecting force behind smarter payments – bringing together secure, scalable solutions backed by trusted industry expertise to move commerce forward. For more than 30 years, Elavon has helped businesses simplify payments and grow with confidence. Our intuitive technologies and integrated tools make every aspect of commerce more seamless, secure, and scalable – from accepting transactions to managing risk, settlement, and support. We partner with organizations of all sizes, across industries and geographies, handling the full acquiring relationship while working closely with clients to understand their goals. By integrating the entire payments ecosystem, Elavon helps businesses focus on what matters most: progress.
Offices: Two Concourse Parkway, Suite 800, Atlanta, GA 30328, US · 7300 Chapman Hwy, Knoxville, TN 37920, US
Elavon, a wholly owned subsidiary of U.S. Bank, is the connecting force behind smarter payments – bringing together secure, scalable solutions backed by trusted industry expertise to move commerce forward. For more than 30 years, Elavon has helped businesses simplify payments and grow with confidence. Our intuitive technologies and integrated tools make every aspect of commerce more seamless, secure, and scalable – from accepting transactions to managing risk, settlement, and support. We partner with organizations of all sizes, across industries and geographies, handling the full acquiring relationship while working closely with clients to understand their goals. By integrating the entire payments ecosystem, Elavon helps businesses focus on what matters most: progress.
Offices: Two Concourse Parkway, Suite 800, Atlanta, GA 30328, US · 7300 Chapman Hwy, Knoxville, TN 37920, US
