Cincinnati, Ohio, United States · Hybrid
$25/hr–$34/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Loan Operations, Loan Documentation Review, Money Movement Processing, General Ledger Reconciliation, Compliance Monitoring
Jacksonville, Florida, United States · On-site
$20/hr–$22/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Clerical Skills, Customer Service, Verbal Communication, Written Communication, Time Management
Kootenai County, Idaho, United States · On-site
$20/hr–$23/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Customer Service, Retail Banking, Digital Banking Proficiency, Financial Needs Assessment
Charlotte, North Carolina, United States · On-site
$80k–$98k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Adaptive Coaching, Conflict Resolution, Accountability, Influence, Critical Thinking
Pallavaram, Tamil Nadu, India · On-site
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wid…
Skills: Strategic HR Partnering, Workforce Planning, Organization Design, Talent Management, Change Management
Torrance, California, United States · On-site
$30/hr–$37/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Retail Banking, Customer Service, Digital Banking Proficiency, Financial Needs Assessment
Medford, Oregon, United States · On-site
$20/hr–$24/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Customer Service, Retail Banking, Digital Banking Proficiency, Financial Counseling
California, United States · Hybrid
$71k–$86k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Sales, Business Development, Negotiation, Client Relationship Management, Salesforce
Tempe, Arizona, United States · Hybrid
$104k–$127k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Management, Business Development, Analytical Skills, Problem-solving, Credit Administration
Irving, Texas, United States · Hybrid
$120k–$141k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Informatica PowerCenter, Informatica IDMC, IBM DataStage, PowerExchange CDC, ETL Platform Administration
New Jersey, United States · Remote OK
$69k–$84k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Sales Presentations, Business Development, Negotiating Skills, Client Relationship Management, Problem-solving
Encinitas, California, United States · On-site
$27/hr–$33/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Retail Banking, Customer Service, Digital Banking Proficiency, Financial Needs Assessment
City of London, England, United Kingdom · On-site
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Loan Agency Operations, Client Service, Communication, Time Management, Documentation Review
Chicago, Illinois, United States · Hybrid
$25/hr–$34/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Calendar Management, Expense Reporting, Travel Coordination, Graphic Design, Internal Communications
Minneapolis, Minnesota, United States · On-site
$127k–$155k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Investment Management, Finance, Economics, Sales, Relationship Management
Sandy Springs, Georgia, United States · Hybrid
$86k–$102k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Kotlin, Java, Swift, Objective-C, API Integration
Deschutes County, Oregon, United States · On-site
$20/hr–$22/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Client Relationship Management, Outbound Calling, Teller Transactions, Cash Handling, Sales
Perry County, Ohio, United States · Hybrid
$71k–$86k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Sales, Business Development, Relationship Management, Negotiation, Salesforce
San Diego, California, United States · On-site
$104k–$127k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Wealth management, Relationship management, Sales, Business development, Financial planning
Moreno Valley, California, United States · On-site
$20/hr–$23/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Customer service, Relationship building, Financial counseling, Digital banking, Account management
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The role focuses on supporting loan operations by reviewing documentation, setting up loans in banking systems, and processing money movement activities. It involves performing general ledger reconciliations and collaborating with internal stakeholders to resolve operational issues.
Candidates must have a bachelor's degree or equivalent experience and at least five years of administrative support experience. Preferred qualifications include expert knowledge of bank products, strong communication skills, and proficiency in Microsoft Office.
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
This position is a service and support representative for Wealth Banking Services (WBS) customers and U.S. Bank. Working within delegated authority and/or standard department guidelines, handles day-to-day client transactions and problem resolution, escalating items beyond specified authority to the assigned Banker. Works proactively to identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage expansion of the relationship. Develops working knowledge of assigned area, accounts, and execution of standard departmental procedures.
We are seeking a detail-oriented Operations Specialist to join our Wealth Banking Services team. This role plays a critical part in supporting loan operations by reviewing documentation, accurately setting up loans in bank systems, and processing money movement activities. While the position partners closely with internal stakeholders, it is primarily an operational role rather than a day-to-day client-facing position.
- Review and interpret loan documentation to ensure accurate setup and boarding of loans into banking systems.
- Translate complex loan documents into system actions and account configurations.
- Process and review incoming wire transfers and loan payments.
- Perform general ledger (GL) reconciliations related to money movement activities.
- Maintain accuracy and quality while meeting established service-level agreements (SLAs).
- Collaborate with teammates, client servicing teams, private bankers, and relationship managers to support loan activities and resolve issues.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Five or more years of administrative support experience
Preferred Skills/Experience
- Expert knowledge of departmental operations/policies and bank products/services
- Excellent interpersonal, verbal and written communication skills
- Exceptional customer service skills
- Ability to identify and resolve exceptions and to interpret data
- Ability to resolve complex problems with minimal guidance
- Excellent computer navigation skills using a variety of software packages including Microsoft Office applications
5065 Wooster Rd
Cincinnati, OH 45226
This role requires working from a U.S. Bank location three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $25.63 - $34.18U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Elavon, a wholly owned subsidiary of U.S. Bank, is the connecting force behind smarter payments – bringing together secure, scalable solutions backed by trusted industry expertise to move commerce forward. For more than 30 years, Elavon has helped businesses simplify payments and grow with confidence. Our intuitive technologies and integrated tools make every aspect of commerce more seamless, secure, and scalable – from accepting transactions to managing risk, settlement, and support. We partner with organizations of all sizes, across industries and geographies, handling the full acquiring relationship while working closely with clients to understand their goals. By integrating the entire payments ecosystem, Elavon helps businesses focus on what matters most: progress.
Offices: Two Concourse Parkway, Suite 800, Atlanta, GA 30328, US · 7300 Chapman Hwy, Knoxville, TN 37920, US
Elavon, a wholly owned subsidiary of U.S. Bank, is the connecting force behind smarter payments – bringing together secure, scalable solutions backed by trusted industry expertise to move commerce forward. For more than 30 years, Elavon has helped businesses simplify payments and grow with confidence. Our intuitive technologies and integrated tools make every aspect of commerce more seamless, secure, and scalable – from accepting transactions to managing risk, settlement, and support. We partner with organizations of all sizes, across industries and geographies, handling the full acquiring relationship while working closely with clients to understand their goals. By integrating the entire payments ecosystem, Elavon helps businesses focus on what matters most: progress.
Offices: Two Concourse Parkway, Suite 800, Atlanta, GA 30328, US · 7300 Chapman Hwy, Knoxville, TN 37920, US
