Athens, Attica, Greece · On-site
Company Profile A trusted partner at nearly three million customer locations, Ecolab (NYSE:ECL) is the global sustainability leader offering water, hygiene and infection prevention solutions and services that protect peo…
Skills: B2B Customer Service, SAP, Microsoft Office, English Proficiency, Order Processing
Siegsdorf, Bavaria, Germany · On-site
Own Your Future. Impact What Matters. Die Ecolab Engineering GmbH in Siegsdorf / Oberbayern beschäftigt sich mit Entwicklung, Produktion und Vertrieb komplexer Mess-, Dosier- und Auftragssysteme. Ecolab Engineering biete…
Skills: MS Office, Word, Excel, PowerPoint, Outlook
Doha, Qatar · On-site
Overview: A technical service and application engineer role providing on-site support to customers and partnering with sales staff to deliver solution-driven water treatment services in downstream (petrochemical) facilit…
Skills: Water Treatment, Chemical Engineering, System Audits, Sample Testing, Data Logging
Darra, Queensland, Australia · On-site
At Ecolab, we create solutions that help businesses operate more safely, sustainably and efficiently. We're looking for a Plant Engineer to join our Darra manufacturing facility and play a key role in improving plant per…
Skills: Equipment Reliability, Capital Project Management, Continuous Improvement, Asset Management, Production Process Optimization
Calgary, Alberta, Canada · On-site
Associate General Counsel, Global High-Tech, Data Centers Job Summary Ecolab is seeking a highly experienced, commercially focused Associate General Counsel to serve as a strategic legal leader for the Global High-Tech, …
Skills: Commercial Contracting, Legal Risk Management, Contract Negotiation, Strategic Leadership, Cybersecurity Law
Calgary, Alberta, Canada · On-site
Mechanical Engineer ABOUT COOLIT SYSTEMS INC. Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We desig…
Skills: SolidWorks, CFD, Heat transfer, Fluid mechanics, Seismic analysis
Greensboro, North Carolina, United States · On-site
Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Ecolab is seeking a Production Shift Lead to join our team in Greensboro, NC. As a Pro…
Skills: Production Leadership, Training and Coaching, Safety Auditing, Process Troubleshooting, Preventative Maintenance
Pune, Maharashtra, India · On-site
At Ecolab, you can help take on some of the world’s most meaningful challenges, delivering critical insights and innovative solutions to help our customers achieve clean water, safe food, abundant energy and healthy envi…
Skills: Financial Planning & Analysis, Trend Analysis, Forecasting, Budgeting, Financial Modeling
Vimercate, Lombardy, Italy · On-site
Additional Job Description Commercial Training & Development Apprentice We are looking for new graduates to participate in our Early Year Talent Program. This is a 1 to 3 years of apprenticeship program, during which you…
Skills: Presentation Development, Visual Materials Design, Stakeholder Collaboration, Training Design, Documentation Management
Greensboro, North Carolina, United States · On-site
$108k–$162k/yr
Want to build a brighter, bolder future and cultivate your career? Join Ecolab's Human Resources team and help create a world in which we all thrive. Ecolab is seeking an HR Manager I to support our Greensboro, NC site a…
Skills: Employee Relations, Manager Coaching, Performance Management, Workforce Planning, Data-Driven Decision Making
Plano, Texas, United States · On-site
$70k–$80k/yr
As a Project Coordinator, you will play a key role in the successful execution of large-scale capital projects by providing project coordination, administrative, and operational support throughout the project lifecycle. …
Skills: Project Coordination, Document Control, Procurement Support, Budget Management, Scheduling
Pune, Maharashtra, India · On-site
Job Description The Procurement Associate – Procurement Hub supports a range of Source to Pay activities, including but not limited to: intake and triage of sourcing project requests, stakeholder and supplier communicati…
Skills: Source To Pay, RFx Event Administration, Supplier Onboarding, Rate Negotiation, Catalog Management
Pune, Maharashtra, India · On-site
Job Overview: The Procurement Associate works with internal stakeholders and supports spend categories in their assigned area(s) of expertise. This position typically reports to a Procurement Representative or Manager. T…
Skills: Procurement, Data Analysis, ERP Systems, SAP, Microsoft Excel
Muskingum County, Ohio, United States · On-site
$90k–$100k/yr
Ecolab is seeking a Project Scheduler to develop, maintain, and analyze detailed project schedules for manufacturing and construction projects. In this role, you will help ensure projects are completed on time and within…
Skills: Microsoft Project, Primavera P6, Critical Path Method (CPM), Work Breakdown Structure (WBS), Schedule Risk Analysis
Northwich, England, United Kingdom · On-site
Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons…
Skills: Machinery Operation, TPM Methodology, Root Cause Analysis, 5S Standards, LOTO Procedure
Plano, Texas, United States · On-site
$70k–$80k/yr
We are seeking a Project Procurement Coordinator for our Project Management team and help support the successful execution of multiple projects through procurement coordination, supplier management, material tracking, an…
Skills: Supplier Management, Procurement Coordination, Material Tracking, Commercial Evaluation, RFQ Preparation
Lerma, State of Mexico, Mexico · On-site
Ecolab, el principal desarrollador global de productos y servicios premium de limpieza, desinfección y mantenimiento para los mercados hotelero, institucional e industrial, busca un Asociado de Almacen que sea responsabl…
Skills: Filling and Packaging Equipment Operation, Forklift Operation, Basic Mathematics, Quality Control Testing, 5S Methodology
Plano, Texas, United States · On-site
$70k–$80k/yr
As a Project Coordinator, you will play a key role in the successful execution of large-scale capital projects by providing project coordination, administrative, and operational support throughout the project lifecycle. …
Skills: Project Coordination, Document Control, Procurement Support, Budget Management, Scheduling
King of Prussia, Pennsylvania, United States · On-site
$139k–$208k/yr
At Ecolab, we help customers solve some of the world’s most critical challenges across clean water, safe food, and healthy environments. As biopharma continues to evolve, regulatory strategy is becoming an increasingly i…
Skills: Regulatory Strategy, CMC Expertise, Biopharma Compliance, Global Health Authority Engagement, Digital Transformation
Bray, Leinster, Ireland · On-site
EcoSure is a division of Ecolab and a global leader in food safety and brand protection. We are currently seeking a freelance Food Safety & Brand Standards Auditor. Assignments cover South County Wicklow and County Wexfo…
Skills: Food Safety Auditing, Relationship Management, Problem Solving, Time Management, Consultancy
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The role involves managing inbound B2B customer inquiries via phone and email and accurately processing orders within SAP. The agent will collaborate with internal sales teams and external 3PL providers to ensure timely delivery and high customer satisfaction.
Candidates must hold a university degree in Business Administration or a related field and have previous B2B customer service experience in a multinational environment. Proficiency in SAP, Microsoft Office, and excellent English communication skills are required.
A trusted partner at nearly three million customer locations, Ecolab (NYSE:ECL) is the global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. With annual sales of $15billion and more than 47,000 associates, Ecolab delivers comprehensive solutions, data-driven insights, and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality, and industrial markets in more than 170 countries around the world.
Our associates have spoken and recognised outstanding employee experience. When you join Ecolab, you’re not only contributing to a company that’s making a global impact—you’re also becoming part of a team dedicated to fostering outstanding workplaces for all our associate
Join our dynamic Customer Service team at Ecolab Greece as a Customer Service Agent (B2B), based at our Headquarters in Chalandri, Attica. This is a fixed-term maternity cover opportunity for approximately a year and a half. In this key frontline role, you will use your high energy, strong communication skills, and customer‑centric mindset to support our clients and help them gain maximum value from Ecolab’s solutions. As a team, we are committed to delivering excellent service and continuously striving to exceed our customer satisfaction goals.
In this position, you will be responsible for processing orders in SAP, managing customer inquiries, registering complaints, and supporting delivery‑related requests. On a daily basis, you will typically handle around 40 inbound calls from customers and field sales associates, ensuring each interaction is handled with professionalism and a focus on building strong internal and external relationships.
Key responsibilities include:
Manage inbound customer inquiries via phone and email promptly, courteously, and in line with service-level expectations
Place and process customer orders accurately, monitor order progress, and proactively communicate updates or issues
Address customer requests and questions, providing clear information and solutions while ensuring a positive customer experience
Liaise with internal teams (e.g., Sales) and external partners (e.g., 3PL providers) to ensure timely and accurate responses to customer needs
Support achievement of team KPIs and ensure compliance with all internal procedures and external audit requirements
Deliver reliable customer service across assigned product or customer groups, and provide backup support in other operational areas such as customer returns, equipment on loan or rental, export processes, reporting and billing
University Degree in Business Administration or a relevant field
Previous experience in B2B Customer Service, ideally within a multinational environment
Hands-on experience with SAP
Proficiency in Microsoft Office (Excel, Word, Outlook)
Excellent command of the English language, both written and verbal
Experience using a multi‑line telephone system in a customer-facing role
Ability to interact professionally with others and work independently in a fast-paced environment
Strong interpersonal and communication skills, with the ability to interact professionally at all levels, combined with effective problem‑solving abilities and a customer‑focused mindset
Ability to work independently and adapt to a fast‑paced environment, supported by strong organizational skills and the capacity to prioritize tasks and meet deadlines.
Excellent, team based working environment
Continuous training so that you soon become a real expert in what you do
Competitive compensation & full benefits package (bonus, monthly meal allowance (meal card), private health insurance for employee & family members, employee pension savings plan, free Ecolab products, Employee Assistance Program etc.)
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer, and provide opportunities for advancement on the basis of individual qualifications and job performance.
A trusted partner for millions of customers, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on more than a century of innovation, Ecolab has annual sales of $16 billion, employs approximately 48,000 associates and operates in more than 170 countries around the world. The company delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use. Ecolab’s innovative solutions improve operational efficiencies and sustainability for customers in the food, healthcare, high tech, life sciences, hospitality and industrial markets. For more Ecolab news and information, visit www.ecolab.com.
Offices: 1 Ecolab Place, St. Paul, MN 55102, US · Richtistrasse 7, Wallisellen, Zurich 8304, CH · Ecolab-Allee 1, Monheim am Rhein, NW 40789, DE · 90 Piedmont Industrial Dr, Winston-Salem, NC 27107, US
A trusted partner for millions of customers, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on more than a century of innovation, Ecolab has annual sales of $16 billion, employs approximately 48,000 associates and operates in more than 170 countries around the world. The company delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use. Ecolab’s innovative solutions improve operational efficiencies and sustainability for customers in the food, healthcare, high tech, life sciences, hospitality and industrial markets. For more Ecolab news and information, visit www.ecolab.com.
Offices: 1 Ecolab Place, St. Paul, MN 55102, US · Richtistrasse 7, Wallisellen, Zurich 8304, CH · Ecolab-Allee 1, Monheim am Rhein, NW 40789, DE · 90 Piedmont Industrial Dr, Winston-Salem, NC 27107, US
