Struthers, Ohio, United States · On-site
ECMSI is seeking a detail-driven Sales Engineer to support our sales team by building accurate, standardized customer quotes from ConnectWise opportunities. This role focuses on translating sales and technical requiremen…
Skills: ConnectWise Manage, Technical Quoting, Fortinet, Ubiquiti UniFi, Dell Servers
Struthers, Ohio, United States · On-site
$50k–$70k/yr
Culture Video: https://youtu.be/5ND5qUovDBw IT Support Specialist – Join the ECMSI Dream Team! Company: ECMSI Department: Service Team Reports To: Service Manager Location: Struthers, OH (On-site as needed) Type: Full-Ti…
Skills: Tier 1-2 Technical Support, Microsoft 365, Network Troubleshooting, VPN Support, ConnectWise
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The role focuses on translating technical requirements into accurate, standardized customer quotes and professional proposals using ConnectWise. It involves collaborating with Sales and Engineering teams to ensure correct scoping and margins for hardware and services.
Candidates must have experience with ConnectWise and a working knowledge of IT infrastructure, specifically Fortinet, Ubiquiti, and Dell hardware. A high school diploma is required, with strong attention to detail and written communication skills.
ECMSI is seeking a detail-driven Sales Engineer to support our sales team by building accurate, standardized customer quotes from ConnectWise opportunities. This role focuses on translating sales and technical requirements into professional proposals that align with ECMSI standards, approved vendors, and margin expectations. We primarily sell and support Fortinet, Ubiquiti (UniFi), and Dell servers and workstations. This position works closely with Sales, Engineering, and Operations in an in-person office environment.
Key Responsibilities
· Build and manage customer quotes from ConnectWise Manage/PSA opportunities
· Create accurate proposals for Fortinet firewalls, switches, wireless, and licensing
· Create accurate proposals for Ubiquiti (UniFi) networking and wireless equipment
· Create accurate proposals for Dell servers, storage, and workstations
· Ensure all quotes follow ECMSI quoting standards, formats, and pricing guidelines
· Translate sales input and technical requirements into complete, well-scoped proposals
· Quote hardware, software, labor, and managed/professional services
· Validate configurations, scope, assumptions, and margins prior to submission
· Collaborate with Sales and Engineering to clarify requirements and reduce post-sale issues
· Maintain and update product catalogs, bundles, and pricing in ConnectWise
· Support revisions, re-quotes, and change requests as opportunities progress
· Assist with clean handoff documentation to project and service delivery teams
Required Qualifications
· Experience working with ConnectWise (Manage/PSA and quoting tools)
· Strong attention to detail and accuracy
· Working knowledge of IT infrastructure solutions
· Experience with Fortinet and/or Ubiquiti (UniFi) products
· Experience with Dell servers and workstations
· Understanding of Microsoft 365 and cloud services
· Ability to follow defined standards and processes
· Strong written communication skills
· Ability to manage multiple quotes and deadlines
Preferred Qualifications
· Experience in a Sales Engineer, Pre-Sales, or Technical Sales Support role
· MSP or IT services industry experience
· Familiarity with Fortinet product lines (FortiGate, FortiSwitch, FortiAP, licensing)
· Familiarity with UniFi networking products
· Familiarity with Dell PowerEdge servers and Dell business-class workstations
· Experience supporting sales teams without carrying a sales quota
Benefits
· Competitive pay based on experience
· Health, dental, and vision insurance
· Paid time off and holidays
· Retirement plan options
· Stable, team-oriented workplace
We focus on your computer issues, so you can stay focused on growing your business.
Executive Computer Management Solutions, Inc., is one of the area's leading Managed Service Providers. Over the past decade, ECMSI has been dedicated in finding the best proactive toolset to monitor, maintain, and secure our clients environments. Along with our tools, our team of friendly and skilled technicians are here to keep our clients productive. Our network security suite is second to none and allows us to take a proactive approach to ensure that most issues are dealt with BEFORE they affect your productivity. Our tools and processes can address your critical business needs by: Giving you peace of mind: By letting ECMSI be your network watchdog, this will enable you to focus on growing your core business and not IT. Enabling business continuity: You just want it to work! ECMSI proactively detects and resolves your computer problems BEFORE they happen through scheduled preventative maintenance activities. Our real-time network monitoring tools are designed to keep your computer network operating as efficiently as possible. Safeguarding the integrity of your critical data: ECMSI provides real-time checkups to ensure that security patches, antivirus updates, and backups for your network have been completed. Stabilizing and rationalizing your IT spending: Through our fixed-cost approach, CIO services, and budgeting, ECMSI will create predictable IT spending.
Offices: 158 S. Bridge Street, Struthers, Ohio 44471, US
We focus on your computer issues, so you can stay focused on growing your business.
Executive Computer Management Solutions, Inc., is one of the area's leading Managed Service Providers. Over the past decade, ECMSI has been dedicated in finding the best proactive toolset to monitor, maintain, and secure our clients environments. Along with our tools, our team of friendly and skilled technicians are here to keep our clients productive. Our network security suite is second to none and allows us to take a proactive approach to ensure that most issues are dealt with BEFORE they affect your productivity. Our tools and processes can address your critical business needs by: Giving you peace of mind: By letting ECMSI be your network watchdog, this will enable you to focus on growing your core business and not IT. Enabling business continuity: You just want it to work! ECMSI proactively detects and resolves your computer problems BEFORE they happen through scheduled preventative maintenance activities. Our real-time network monitoring tools are designed to keep your computer network operating as efficiently as possible. Safeguarding the integrity of your critical data: ECMSI provides real-time checkups to ensure that security patches, antivirus updates, and backups for your network have been completed. Stabilizing and rationalizing your IT spending: Through our fixed-cost approach, CIO services, and budgeting, ECMSI will create predictable IT spending.
Offices: 158 S. Bridge Street, Struthers, Ohio 44471, US
