Wireless Customer Service Representative - Paid Training Provided
Chandler, Arizona, United States · On-site
Entry level$50M raised
Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. To…
Skills: Customer service, Dependability, Resilience, Problem solving, Continuous development
Summary As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new an…
Skills: Customer service, Technical troubleshooting, Problem solving, Multitasking, Communication
Company Summary DISH Network Technologies India Pvt. Ltd is a technology subsidiary of EchoStar. Our organization is at the forefront of technology, serving as a disruptive force and driving innovation and value on behal…
Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. To…
Skills: Customer service, Problem-solving, Technical installation, Smart home technology, Communication
Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. To…
Skills: Customer service, Technical installation, Problem-solving, Smart home technology, Communication
Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. To…
Skills: Customer service, Technical installation, Problem-solving, Smart home technology, Communication
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and prod…
Skills: Data interpretation, Problem solving, Analytical decision-making, Project management, AI literacy
Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. To…
Skills: Customer service, Technical installation, Problem-solving, Smart home technology, Communication
Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. To…
Skills: Customer service, Technical installation, Problem-solving, Smart home technology, Communication
Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. To…
Skills: Customer service, Technical installation, Problem-solving, Smart home technology, Communication
Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. To…
Skills: Customer service, Technical installation, Problem-solving, Smart home technology, Communication
Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. To…
Skills: Customer service, Technical installation, Problem-solving, Smart home technology, Communication
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and prod…
Company Summary EchoStar builds solutions that help families and communities stay connected. We’ll launch your career and empower you to change lives. Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes an…
Skills: Redshift, Snowflake, ETL, Oracle, SQL Server
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and prod…
Skills: General ledger accounting, Intercompany accounting, US GAAP, Financial reporting, Balance sheet reconciliation
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and prod…
Skills: Data analysis, Market pricing, Compensation strategy, Benchmarking, Executive compensation
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and prod…
Skills: Securities Act of 1933, Securities Exchange Act of 1934, Contract drafting, Due diligence management, Legal research
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and prod…
Skills: Leadership, Coaching, Mentoring, Problem-solving, Customer service
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and prod…
Skills: Functional testing, Test planning, Android studio, Charles proxy, RESTful APIs
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and prod…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Paid training, Paid time off, Medical insurance, Dental insurance, Vision insurance, Life insurance
Posted 4d ago
Apply by Aug 13
~40 hrs/week
Responsibilities
Serve as the voice of Boost Mobile by resolving customer issues and promoting wireless products and services. Provide support for billing, device features, and technical troubleshooting to ensure one-call resolution.
Requirements
Candidates must possess a high school diploma or GED and the ability to work full-time on-site. The role requires flexibility to work evenings, weekends, or holidays and the completion of a pre-employment screen.
Full job description
Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Boost Mobile is redefining expectations with bold action and a nationwide cloud-native 5G network. We're built to disrupt and ready to lead.
Job Duties and Responsibilities
Customer Service Representative:
$20.00/hr starting pay with the opportunity to increase pay to $22.00/hr within 60 days. No experience required. We provide full-time paid training!
What You’ll Do:
Serve as the voice of Boost Mobile, helping customers by resolving issues and promoting our services
Maintain strong knowledge of our wireless products, accessories and pricing plans
Respond to customer inquiries regarding billing, devices, product features, troubleshooting, and hardware operation, with a focus on one-call resolution
Identify opportunities for improving customer service and efficiency by analyzing call trends and providing feedback
Become an advocate for customer needs, providing solutions for technical issues and offering support to a diverse consumer base
What’s in it for You:
Career Growth: Opportunity to promote two levels within your first year!
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month)
Additional Pay: Earn an additional $2/hr for shifts after 6 PM and on weekends!
Skills, Experience and Requirements
High school diploma or GED required
Ability to work full-time on-site
Flexible to work shifts which can include evenings, weekends, or holidays
Smartphone or device with active network connection
From versatile health perks to new career opportunities, check out our benefits on ourcareers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
EchoStar Corporation (Nasdaq: SATS) is a premier provider of technology, networking services, television entertainment and connectivity, offering consumer, enterprise, operator and government solutions worldwide under its EchoStar®, Boost Mobile®, Sling TV, DISH TV, Hughes®, HughesNet®, HughesON™ and JUPITER™ brands.
Tune into the innovation, collaboration and culture that our team members bring to the office every day. We want you to be a part of our journey to build the next generation of technology that transforms the way the world communicates. Our team members are the key to our history of groundbreaking innovation and our continued progress. If you bring an inquisitive curiosity, a sense of pride in your work, an openness to adventure and a drive to win, we’ll provide the structure to take the next step in your career. This is more than just another job, this is your launchpad to achieve your potential and a community dedicated to your growth.
Offices: 9601 S Meridian Blvd, Englewood, Colorado 80112, US · 11717 Exploration Lane, Germantown, MD 20876, US
Satellite Transponder CapacitySatellite High Speed InternetBroadband for EnterpriseBroadband for GovernmentSatellite OperatorWirelessPrivate 5Gand Inflight ConnectivitySoftwareSatellite Communication
EchoStar Corporation (Nasdaq: SATS) is a premier provider of technology, networking services, television entertainment and connectivity, offering consumer, enterprise, operator and government solutions worldwide under its EchoStar®, Boost Mobile®, Sling TV, DISH TV, Hughes®, HughesNet®, HughesON™ and JUPITER™ brands.
Tune into the innovation, collaboration and culture that our team members bring to the office every day. We want you to be a part of our journey to build the next generation of technology that transforms the way the world communicates. Our team members are the key to our history of groundbreaking innovation and our continued progress. If you bring an inquisitive curiosity, a sense of pride in your work, an openness to adventure and a drive to win, we’ll provide the structure to take the next step in your career. This is more than just another job, this is your launchpad to achieve your potential and a community dedicated to your growth.
Offices: 9601 S Meridian Blvd, Englewood, Colorado 80112, US · 11717 Exploration Lane, Germantown, MD 20876, US
Satellite Transponder CapacitySatellite High Speed InternetBroadband for EnterpriseBroadband for GovernmentSatellite OperatorWirelessPrivate 5Gand Inflight ConnectivitySoftwareSatellite Communication