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Jobs at Eastman Credit Union (Now Hiring) — 7 open

Eastman Credit Union logoEastman Credit Union

eLearning Designer

Kingsport, Tennessee, United States · Hybrid

Mid level

Eastman Credit Union is now hiring an eLearning Designer! Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include excellent c…

Skills: Instructional Design, Articulate 360, Adobe Creative Cloud, Video Production, Multimedia Development

Eastman Credit Union logoEastman Credit Union

Full Time Floating Teller - Abingdon & Lee Highway

Blountville, Tennessee, United States · On-site

Entry level

Eastman Credit Union is now hiring Full Time Tellers for our Abingdon and Lee Highway Branches! Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer servic…

Skills: Cash Handling, Customer Service, Communication Skills, Financial Regulations, Account Maintenance

Eastman Credit Union logoEastman Credit Union

Full Time Floating Teller - Duffield & Gate City

Greeneville, Tennessee, United States · On-site

Entry level

Eastman Credit Union is now hiring Full Time Tellers for our Duffield and Gate City, Virginia Branches! Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and custome…

Skills: Cash Handling, Customer Service, Communication Skills, Financial Regulations, Account Maintenance

Eastman Credit Union logoEastman Credit Union

Full Time Floating Teller - Blountville, Piney Flats & Volunteer Parkway

Blountville, Tennessee, United States · On-site

Entry level

Eastman Credit Union is now hiring Full Time Tellers for our Blountville, Piney Flats & Volunteer Parkway Branches! Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism…

Skills: Cash Handling, Customer Service, Communication Skills, Financial Regulations, Account Maintenance

Eastman Credit Union logoEastman Credit Union

Account Resolution Assistant

Kingsport, Tennessee, United States · On-site

Mid level

Eastman Credit Union is now hiring an Account Resolution Assistant! Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include e…

Skills: Debt Collection, Loan Servicing, Regulatory Compliance, Risk Management, Customer Service

Eastman Credit Union logoEastman Credit Union

Part Time Member Contact Center Specialist

Longview, Texas, United States · Hybrid

Entry level

Eastman Credit Union is now hiring a Part Time Member Contact Center Specialist! Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standa…

Skills: Customer Service, Communication Skills, Financial Transactions, Account Maintenance, Call Center Operations

Eastman Credit Union logoEastman Credit Union

Full Time Floating Teller - Kingsport Region

Kingsport, Tennessee, United States · On-site

Entry level

Eastman Credit Union is now hiring Full Time Tellers for the Kingsport Region! Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standard…

Skills: Cash Handling, Customer Service, Communication Skills, Financial Regulations, Account Maintenance

Eastman Credit Union logo

eLearning Designer

Eastman Credit Union

Kingsport, Tennessee, United States • Hybrid

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Mid level

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  • Full-time
  • Competitive Pay, Promotional Opportunities
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

Design and develop engaging digital learning, multimedia solutions, and video content to support enterprise training initiatives. Manage the end-to-end video production process and maintain the ECUniversity learning platform.

Requirements

Candidates must be proficient in Articulate 360, Adobe products, and Microsoft Office. Strong skills in instructional design, video production, and the ability to work independently on multiple projects are required.

Full job description

Eastman Credit Union is now hiring an eLearning Designer!

Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do.

Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.

Summary – Designs and develops engaging digital learning and multimedia solutions in support of ECU’s training and development initiatives. Applies instructional design principles and technical expertise to create high-quality eLearning and video content while contributing to enterprise learning programs under established standards and direction.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Develop E-Learning courses using: Articulate 360 (Storyline 360, Rise 360, Review 360) and Adobe products (Acrobat, Premier Pro, Audition, Photoshop, Illustrator, After Effects)
    • Build assessments, knowledge checks, and learning activities aligned to defined learning objectives.
  • Course report development for managers
  • Program and Team Support
    • Support enterprise digital learning programs, including compliance training and organizational initiatives.
    • Assist with maintaining training content within ECUniversity.
    • Provide support to trainers, managers, and staff related to eLearning content and systems.
    • Participate in remote training initiatives and virtual learning delivery.
  • Maintain training program for eLearning
    • Training staff on ECUniversity
    • Training Trainers on how to support the eLearning
    • Training Managers on key features of
  • Steward ECU’s Annual Compliance Training
  • Steward T&D’s Know the Pro’s
  • Steward monthly eLearning communications
  • Professional Development
    • Maintain working knowledge of instructional design best practices and learning technologies.
    • Participate in professional development activities, webinars, and training as assigned.
    • Work independently on assigned projects while meeting deadlines and quality expectations.
  • Expand remote training capabilities.
    • Assist with ECU’s work-from-home training.
  • Transfer current core sessions to needed online
    • Video for classroom presentations as needed.
  • Training and Development presence in outsourced
  • Training and Development helpline support
  • Video production for training and development
    • In-depth knowledge of video production processes and activities.
    • Conceptualize and plan video projects from start to finish.
    • Assisting in the creation and refinement of scripts, project concepts, and other materials
    • Perform all aspects of video production, including shooting, editing, and post-production.
    • Meeting with relevant stakeholders to discuss the project.
    • Sourcing staff, scheduling, and planning
    • Direct on-camera talent and crew members during shoots
    • Ensure all videos meet quality standards and brand guidelines.
  • Tech upkeep and expansion within training
    • Stay up-to-date with industry trends and best practices
  • Research newest market technologies
    • Attend eLearning conferences and on-site training.
    • Attend related webinars for products and services.
  • Assist with Organization Development
  • Proficient in Microsoft products
  • Work independently with the ability to set and meet
  • Ability to work with multiple teams and projects
  • Identify and manage risks within the department
Qualifications
eLearning Designer

Related keywords

Articulate 360Storyline 360Rise 360Review 360Adobe AcrobatPremiere ProAuditionPhotoshopIllustratorAfter EffectsInstructional DesigneLearningVideo ProductionMultimediaCompliance TrainingECUniversity

About Eastman Credit Union

LinkedInVisit site
Industry
Financial Services
Company size
501-1,000 employees
Founded
1934
Headquarters
Kingsport, Tennessee
LinkedIn followers
3,630

ECU is a not-for-profit financial cooperative serving communities in TN, VA, and TX. Federally insured by NCUA. Member Equal Housing Lender. Equal Opportunity Employer. Eastman Credit Union is committed to providing our members with Extraordinary Member Service through our Service Excellence Program. By hiring and retaining the BEST employees, our focus is on the member and we drive our business based upon the needs and wants of our member owners. The employees of Eastman Credit Union are recognized as a tremendous asset. We value our employees and want them to value ECU as a desirable place to work. We recognize the key to extraordinary member service is a competent, well-trained staff. We strive to ensure that our employees have both the knowledge and resources needed to serve our membership in an efficient, effective manner, one member at a time. The key to our culture at ECU is we look for people who are professional, analytical, patient, kind, self-motivated, service oriented, empowered, involved and confident. If this sounds like you, please bring your talents and skills to ECU.

Offices: 2021 Meadowview Lane, Kingsport, Tennessee 37660, US

Beyond Free CheckingAuto LoansMortgage LoansStudent LoansVISA Credit CardsInvestment CertificatesPersonal LoansFinancial EducationGreat Work EnvironmentEquipment Loans
View all jobs at Eastman Credit Union

About Eastman Credit Union

LinkedInVisit site
Industry
Financial Services
Company size
501-1,000 employees
Founded
1934
Headquarters
Kingsport, Tennessee
LinkedIn followers
3,630

ECU is a not-for-profit financial cooperative serving communities in TN, VA, and TX. Federally insured by NCUA. Member Equal Housing Lender. Equal Opportunity Employer. Eastman Credit Union is committed to providing our members with Extraordinary Member Service through our Service Excellence Program. By hiring and retaining the BEST employees, our focus is on the member and we drive our business based upon the needs and wants of our member owners. The employees of Eastman Credit Union are recognized as a tremendous asset. We value our employees and want them to value ECU as a desirable place to work. We recognize the key to extraordinary member service is a competent, well-trained staff. We strive to ensure that our employees have both the knowledge and resources needed to serve our membership in an efficient, effective manner, one member at a time. The key to our culture at ECU is we look for people who are professional, analytical, patient, kind, self-motivated, service oriented, empowered, involved and confident. If this sounds like you, please bring your talents and skills to ECU.

Offices: 2021 Meadowview Lane, Kingsport, Tennessee 37660, US

Beyond Free CheckingAuto LoansMortgage LoansStudent LoansVISA Credit CardsInvestment CertificatesPersonal LoansFinancial EducationGreat Work EnvironmentEquipment Loans
View all jobs at Eastman Credit Union

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