Moncton, New Brunswick, Canada · Remote OK
Customer Service Specialist Join Eastlink: A Career That Connects Work Location: Call Centre, Dartmouth, NS (On-site) or Remote (Work-from-Home) Start Date: August 12, 2026 Eastlink is a family owned, entrepreneurial and…
Skills: Communication, Active Listening, Upselling, Customer Service, Sales
Bedford, Nova Scotia, Canada · On-site
$36k–$45k/yr
Retail Sales Representative Eastlink Designated Office: 421 Lahave St Bridgewater, NS B4V 3A2 This position is 100% working from the retail store at the designated office. Eastlink is a family owned, entrepreneurial and …
Skills: Customer Service, Sales, Technical Expertise, Product Knowledge, Communication
Halifax, Nova Scotia, Canada · On-site
$15k–$25k/yr
Part Time Retail Sales Representative Eastlink Designated Office: Halifax Shopping Centre 7001 Mumford Rd Halifax, NS B3L 4N9 This position is 100% working from the retail store at the designated office. Eastlink is a fa…
Skills: Customer Service, Sales, Technical Expertise, Product Knowledge, Communication Skills
Amherst, Nova Scotia, Canada · On-site
Service Technician Eastlink Designated office: 289 Willow St, East Amherst, NS, B4H 4T2 This position requires working in the field based out of the Amherst, NS location. Eastlink is a family owned, entrepreneurial and i…
Skills: Troubleshooting, Customer Service, Outside Plant Maintenance, Problem Solving, Technical Aptitude
Arcadia, Nova Scotia, Canada · On-site
$36k–$45k/yr
Retail Sales Representative Eastlink Designated Office: Yarmouth Mall 76 Starrs Road Yarmouth, NS B5A 2T5 This position is 100% working from the retail store at the designated office. Eastlink is a family owned, entrepre…
Skills: Customer Service, Sales, Technical Expertise, Product Knowledge, Communication
Timmins, Ontario, Canada · On-site
Operations Manager Eastlink Designated office: 865 Mountjoy St. South, Timmins, ON, P4N 7W7 Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in…
Skills: Leadership, Coaching, Mentoring, Budget Management, Data Analysis
Halifax, Nova Scotia, Canada · On-site
Technical Specialist – NOC Designated office: Young Tower 6080 Young Street Halifax, NS This position is: 100% working from the designated office location. Eastlink is a family owned, entrepreneurial and innovative…
Skills: Network Monitoring, MPLS, Wireless Mobility, CATV Plant, Ticket Based Communication
Halifax, Nova Scotia, Canada · On-site
Pricing Manager Designated office: Eastlink 6080 Young Street Halifax, NS This position is: On-site - working all 5 days per week in the Office Our Revenue Management team is seeking a commercially minded and analyticall…
Skills: Pricing Strategy, Revenue Management, Financial Modeling, Data Analysis, Market Analysis
Charlottetown, Prince Edward Island, Canada · On-site
$36k–$45k/yr
Retail Sales Representative Eastlink Designated Office: 670 University Ave Charlottetown, PE C1A 1H6 This position is 100% working from the retail store at the designated office. Eastlink is a family owned, entrepreneuri…
Skills: Customer Service, Sales, Technical Expertise, Product Knowledge, Communication
Halifax, Nova Scotia, Canada · On-site
Video Engineer Designated office: Eastlink 2129 Sunnidale, Road Barrie, ON. This position is: On-site - working all 5 days per week from Halifax, NS or Barrie, ON Office Eastlink is a family owned, entrepreneurial and in…
Skills: Video Engineering, IP Networking, Multicasting, CDN Planning, Docker Swarm
Halifax, Nova Scotia, Canada · On-site
Local Internetworking Specialist Designated office: Eastlink 5844 Macara Street Halifax, NS This position is: On-site - working all 5 days per week in the Office This is a hands-on, field-rooted technical role at the hea…
Skills: Network Infrastructure Installation, Troubleshooting, Fiber Splicing, IP Networking, Routing
Halifax, Nova Scotia, Canada · On-site
System Administrator Designated office: Eastlink 6080 Young Street Halifax, NS This position is: On-site - working all 5 days per week in the Office Eastlink is a family owned, entrepreneurial and innovative company head…
Skills: Linux Administration, RHEL, Ubuntu, VMware vSphere, Ansible
Halifax, Nova Scotia, Canada · On-site
System Designer Designated office: Eastlink 6080 Young Street Halifax, NS This position is: On-site - working all 5 days per week in the Office Eastlink is a family owned, entrepreneurial and innovative company headquart…
Skills: Outside Plant Design, Coaxial Design, Fiber Design, AutoCAD, Project Management
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Handle inbound customer calls to resolve billing and account inquiries while identifying opportunities to recommend products and services. Meet individual sales and performance targets while accurately documenting all customer interactions.
Candidates should possess strong communication skills and a customer-first mindset with the ability to handle high-volume call environments. Previous experience in retail, sales, or call centers is an asset, but motivated candidates with transferable skills are welcome.
Work Location: Call Centre, Dartmouth, NS (On-site) or Remote (Work-from-Home)
Start Date: August 12, 2026
Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.
We’re passionate about connecting people through Mobile, Internet, TV, Security, and more, with service they can count on and opportunities they can grow with.
We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.
$18.15/hour plus unlimited commission and performance incentives
Internal growth and promotion opportunities—we invest in your future
Paid time off, holidays, sick days, health benefits, pension plan, and employee discounts
No prior call center experience required—we provide the tools and training to set you up for success
As a Customer Sales & Service Consultant, you’ll support customers through inbound calls while balancing service excellence with sales opportunities. Your responsibilities will include:
Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.
Get your careers started with us and stay with us, your journey begins here!
As Canada’s largest family owned and operated telecommunications company, Eastlink provides world-class mobile, TV, video entertainment and communications services to residential, business and public sector customers across Canada. Powered by state-of-the-art fibre and mobile networks, Eastlink’s advanced services include Whole Home Internet, Mobile Data, Smart Home and Security, local and long distance telephone and exclusive, locally-produced programming on Eastlink Community TV. Eastlink is proud to be recognized as one of Canada’s Best Managed Companies for 20 years and counting.
Offices: 6080 Young St, Halifax, NS B3K 5M3, CA
As Canada’s largest family owned and operated telecommunications company, Eastlink provides world-class mobile, TV, video entertainment and communications services to residential, business and public sector customers across Canada. Powered by state-of-the-art fibre and mobile networks, Eastlink’s advanced services include Whole Home Internet, Mobile Data, Smart Home and Security, local and long distance telephone and exclusive, locally-produced programming on Eastlink Community TV. Eastlink is proud to be recognized as one of Canada’s Best Managed Companies for 20 years and counting.
Offices: 6080 Young St, Halifax, NS B3K 5M3, CA
