Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: HR Shared Services, People Leadership, Process Optimization, Case Management, HRIS
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Care, Wound Care, CPR, EKG Technician, Venipuncture
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Customer Service, Patient Identification, Scheduling, Cash Management, Medical Terminology
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Phlebotomy, Specimen Processing, Patient Registration, Order Entry, Quality Control
Durham, North Carolina, United States · On-site
As a part of Duke Health’s outpatient clinic network, you will enjoy competitive compensation, comprehensive benefits plans, convenient work hours, and many opportunities for career advancement. Become a part of a team t…
Skills: Patient Assessment, Diagnostic Procedures, Cardiovascular Care, Physical Examinations, Prescription Management
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Sterile Processing, Instrument Decontamination, Quality Auditing, Operating Room Liaison, HLD Specialization
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Observation, Psychiatric Care, Crisis Intervention, Vital Signs Monitoring, Specimen Collection
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Health Information Management, HIPAA Compliance, Document Management, Medical Record Analysis, Customer Service
Iredell County, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Insurance Analysis, Patient Registration, Financial Counseling, Prior Authorization, Medical Billing
Durham, North Carolina, United States · On-site
What you can expect Location: 2301 Erwin Rd, Durham, NC 27705. The Duke Pediatric Intensive Care Unit is a 16-bed unit in Duke Central Tower (2B) at Duke University Hospital, a Level I Trauma Center. The unit specializes…
Skills: Clinical Judgment, Communication, Teamwork, Multitasking, Critical Care Nursing
Durham, North Carolina, United States · On-site
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusi…
Skills: Genetics, Microscopy, Biochemical Approaches, Data Analysis, Manuscript Drafting
Iredell County, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Venipuncture, Clinical Laboratory Testing, Quality Control, Quality Assurance, Specimen Processing
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing Process, Patient Assessment, BLS, Clinical Documentation, Patient Education
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Crisis Intervention, Pastoral Care, Spiritual Assessment, Pastoral Theology, Behavioral Sciences
Durham, North Carolina, United States · On-site
$19/hr–$28/hr
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusi…
Skills: Data Analysis, Mouse Genotyping, Imaging, Histological Techniques, Laboratory Safety Protocols
Durham, North Carolina, United States · On-site
$60k–$100k/yr
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusi…
Skills: Clinical Research Coordination, Participant Screening, Regulatory Documentation, Specimen Processing, Investigational Product Management
Durham, North Carolina, United States · On-site
$77k–$131k/yr
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusi…
Skills: Project Management, Clinical Data Coordination, Protocol Compliance, Quality Control, Echocardiographic Image Analysis
Durham, North Carolina, United States · On-site
$45k–$72k/yr
Be You. Be Bold. Choose Duke. Communications Project Coordinator Duke University | Durham, NC Occupational Summary The Communications Project Coordinator provides essential support in planning, scheduling, and executing …
Skills: Project Coordination, Marketing Communications, Project Management Tools, Stakeholder Engagement, Internal Communications
Durham, North Carolina, United States · On-site
Duke Recreation & Physical Education Be You. Position Summary The Recreation Facilities Assistant serves as a key operational leader within Brodie Recreation Center, supporting daily facility operations, aiding and suppo…
Skills: Leadership, Staff Management, Customer Service, Facility Operations, Risk Management
Durham, North Carolina, United States · Hybrid
$60k–$105k/yr
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusi…
Skills: SQL, Power BI, XML, Python, AWS
Durham, North Carolina, United States • On-site
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Lead the HR Shared Services operating model for clinician services, ensuring scalable and compliant service delivery across the employee lifecycle. Oversee process standardization, technology enablement, and the management of a high-performing operational team.
Requires a bachelor's degree and at least five years of progressive experience in HR operations or large-scale service delivery. Proven leadership experience and proficiency with HRIS and case management systems are essential.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
The Assistant Director, Clinician Services Center, is responsible for leading the HR Shared Services operating model for DHIP and DUHS Clinician Services. This role provides strategic and operational oversight of end-to-end HR shared services service delivery across the clinician lifecycle, ensuring services are scalable, compliant, data-driven, and centered on an exceptional team member, employee, and leader experience.
The Assistant Director leads, coaches, and develops a high‑performing Shared Services team, setting clear expectations and fostering a culture of accountability, service excellence, and continuous improvement. This role proactively identifies and resolves complex operational issues, drives process optimization and standardization, and partners closely with stakeholders to deliver a consistent, efficient, and customer‑focused shared services model.
Key areas of accountability include shared services service delivery models, process design and standardization, operational metrics, technology enablement (e.g., case management systems, HRIS, automation), and risk management. The Assistant Director leads a team responsible for managing high service volumes, improving quality and efficiency, and sustaining operational excellence across a complex, regulated environment.
This role partners closely with HR Business Partners, Centers of Excellence, Payroll, Finance, IT, and TCC leadership to translate strategy into disciplined operational execution. The Assistant Director ensures HR Shared Services operations are audit‑ready, policy‑aligned, and continuously evolving to meet organizational needs.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 Davies Award Recipient, Duke Health is nationally recognized for IT and information management as the first healthcare system to be awarded top honors by the Healthcare Information and Management Systems Society (HIMSS) for inpatient, ambulatory and analytics health information technology capabilities. As a ‘Most Wired’ health system, our employees are among the top-skilled IT experts in the Triangle and work with leading scholars and researchers across Duke University to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.
Offices: 2424 Erwin Road, Durham, NC 27715, US
View all jobs at Duke Health Technology SolutionsDuke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 Davies Award Recipient, Duke Health is nationally recognized for IT and information management as the first healthcare system to be awarded top honors by the Healthcare Information and Management Systems Society (HIMSS) for inpatient, ambulatory and analytics health information technology capabilities. As a ‘Most Wired’ health system, our employees are among the top-skilled IT experts in the Triangle and work with leading scholars and researchers across Duke University to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.
Offices: 2424 Erwin Road, Durham, NC 27715, US
View all jobs at Duke Health Technology Solutions