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$70k–$80k/yr
Full-time
Comprehensive Benefits Package
Posted 15d ago
~40 hrs/week
Responsibilities
The manager serves as the primary contact for contracted clients to coordinate all logistical, technical, and service requirements for conventions. They oversee the entire event lifecycle from planning and setup to execution and post-event reporting.
Requirements
Candidates must have proven experience in convention services, event management, or the hospitality industry. Proficiency in event management software and the flexibility to work irregular hours, including weekends, are required.
Full job description
Description
Convention Services Manager - OEM
We are seeking a dedicated and experienced Convention Services Manager to join our team. This role offers an exciting opportunity to coordinate and oversee convention services, ensuring seamless event execution and exceptional client satisfaction. If you are detail-oriented, proactive, and passionate about delivering outstanding event experiences, we invite you to apply.
Key Responsibilities:
Serve as the primary point of contact for contracted clients, managing all aspects of their convention and event needs.
Coordinate with internal departments to ensure all logistical, technical, and service requirements are met.
Develop and maintain strong relationships with partners, understanding their specific needs and expectations.
Oversee event planning, setup, execution, and post-event activities to ensure smooth operations.
Manage vendor relationships and negotiate contracts to secure quality services and favorable terms.
Monitor event budgets, track expenses, and ensure cost-effective solutions.
Provide on-site support during events, troubleshooting issues promptly and professionally.
Prepare detailed reports and feedback to improve future event planning and client satisfaction.
Skills and Qualifications:
Proven experience in convention services, event management, or hospitality industry.
Excellent organizational and project management skills.
Strong communication and interpersonal skills to liaise effectively with clients, vendors, and internal teams.
Ability to multitask and work efficiently under pressure in a fast-paced environment.
Proficiency in event management software and Microsoft Office Suite.
Attention to detail and a customer-focused approach.
Flexibility to work irregular hours, including evenings and weekends, as required by event schedules.
Join our dynamic team and be part of a company that values innovation, collaboration, and professional growth. We offer a supportive work environment, opportunities for advancement, and a comprehensive benefits package to help you succeed.
We are committed to fostering relationships rooted in trust and transparency. We are focused on fostering a people-first culture of service, collaboration, empowerment, and entrepreneurship. We are accountable for our results and strive for quality in all that we do. We strive to drive asset value for our owners through operational excellence, be exceptional stewards for our brand partners, provide world-class care for our associates, communities and guests and serve as a platform for them all to develop and grow.
We are committed to fostering relationships rooted in trust and transparency. We are focused on fostering a people-first culture of service, collaboration, empowerment, and entrepreneurship. We are accountable for our results and strive for quality in all that we do. We strive to drive asset value for our owners through operational excellence, be exceptional stewards for our brand partners, provide world-class care for our associates, communities and guests and serve as a platform for them all to develop and grow.