Cairo, Cairo, Egypt · On-site
The Activation Specialist is responsible for supporting and guiding customers through the activation process. This role focuses on SMEs ensuring a smooth onboarding experience by helping them get set up, answering any te…
Skills: Account management, Customer onboarding, Technical support, Troubleshooting, Product demonstrations
Cairo, Cairo, Egypt · Hybrid
Build responsive user interfaces from designs using HTML, CSS, and a JS framework.Connect the UI to backend APIs and handle state, data fetching, and rendering.Fix bugs and improve performance and accessibility across br…
Skills: Html, Css, Javascript, React.js, Figma
Cairo, Cairo, Egypt · Hybrid
Build and maintain server-side APIs and services in a production codebase.Work with databases: writing queries, designing schemas, and optimizing performance.Integrate third-party services and handle authentication, data…
Skills: Ruby on Rails, PostgreSQL, API Development, Database Schema Design, Performance Tuning
Cairo, Cairo, Egypt · On-site
About dopay: dopay is a fast-growing fintech company, revolutionizing payroll and financial inclusion across Egypt. We have quadrupled our cardholders over the past year, now serving tens of thousands of employees and hu…
Skills: Corporate Account Opening, KYC Compliance, Documentation Management, CRM Systems, Microsoft Office Suite
Cairo, Cairo, Egypt · On-site
Role Summary The Account Operations Team Leader is responsible for overseeing the KYC validation process and managing all case handling workflows within the Account Operations team. The role ensures compliance with regul…
Skills: KYC Validation, Document Control, Case Management, Account Suspension, Customer Care Coordination
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The Activation Specialist guides new customers through the onboarding process, providing technical support and product training to ensure effective platform adoption. They collaborate with sales and customer success teams to facilitate seamless transitions and maintain high levels of customer satisfaction and retention.
Candidates should have 1-3 years of experience in account management, sales, or a similar role, preferably within a SaaS or technology environment. Strong communication skills, technical acumen with CRM tools, and a customer-centric approach are essential for success in this position.
The Activation Specialist is responsible for supporting and guiding customers through the activation process. This role focuses on SMEs ensuring a smooth onboarding experience by helping them get set up, answering any technical or product-related questions, and ensuring they are ready to use the product effectively. The Activation Specialist also collaborates with various teams, such as sales, customer success, and support, to facilitate a seamless activation journey.
What you'll do:
Why Join dopay?
Join us at dopay and be a part of a team that’s transforming the financial landscape for the betterment of society in Egypt and beyond!-
Ditch outdated Payroll Payments with dopay!
dopay is a fintech company that delivers smart, modern, and best in class payroll payment solutions, built on secure and fast technology. We believe every employee and worker deserves access to financial services with dignity — digital financial services built on global standards and the latest technologies. And we believe every business owner deserves a smart, simple, and secure system to manage payroll without complexity, saving them time and effort so they can focus on what matters most — their business and their people. That’s why we designed the entire dopay ecosystem to serve all types of companies and employees — especially sectors that struggle to access banking services — helping them shift to a modern, best in class payroll payout solution with no minimum or maximum employee requirements. Our vision is that every person, regardless of their job or income, has the right to access high quality financial services easily, simply, and with dignity. And we are building this ecosystem day by day to make sure no one gets left behind. This isn’t a luxury — it’s a basic right for everyone who works and earns a living.
Offices: Cairo, EG · London, GB · Abu Dhabi, AE
Ditch outdated Payroll Payments with dopay!
dopay is a fintech company that delivers smart, modern, and best in class payroll payment solutions, built on secure and fast technology. We believe every employee and worker deserves access to financial services with dignity — digital financial services built on global standards and the latest technologies. And we believe every business owner deserves a smart, simple, and secure system to manage payroll without complexity, saving them time and effort so they can focus on what matters most — their business and their people. That’s why we designed the entire dopay ecosystem to serve all types of companies and employees — especially sectors that struggle to access banking services — helping them shift to a modern, best in class payroll payout solution with no minimum or maximum employee requirements. Our vision is that every person, regardless of their job or income, has the right to access high quality financial services easily, simply, and with dignity. And we are building this ecosystem day by day to make sure no one gets left behind. This isn’t a luxury — it’s a basic right for everyone who works and earns a living.
Offices: Cairo, EG · London, GB · Abu Dhabi, AE
