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Jobs at Directions Credit Union (Now Hiring) — 9 open

Directions Credit Union logoDirections Credit Union

Branch Manager

Mansfield, Ohio, United States · On-site

Senior

What You’ll Do As Branch Manager, you’ll be at the helm of branch operations while inspiring excellence through service, sales, and community connection. Lead & Inspire Coach, develop, and motivate branch sta…

Skills: Branch Management, Staff Coaching, Operational Compliance, Cash Controls, Relationship Building

Directions Credit Union logoDirections Credit Union

Branch Manager

Toledo, Ohio, United States · On-site

Senior

What You’ll Do As Branch Manager, you’ll be at the helm of branch operations while inspiring excellence through service, sales, and community connection. Lead & Inspire Coach, develop, and motivate branch sta…

Skills: Branch Management, Staff Coaching, Operational Compliance, Cash Controls, Relationship Building

Directions Credit Union logoDirections Credit Union

Branch Manager

Medina, Ohio, United States · On-site

Senior

What You’ll Do As Branch Manager, you’ll be at the helm of branch operations while inspiring excellence through service, sales, and community connection. Lead & Inspire Coach, develop, and motivate branch sta…

Skills: Branch Management, Staff Coaching, Operational Compliance, Cash Controls, Relationship Building

Directions Credit Union logoDirections Credit Union

Branch Manager

Sandusky, Ohio, United States · On-site

Senior

What You’ll Do As Branch Manager, you’ll be at the helm of branch operations while inspiring excellence through service, sales, and community connection. Lead & Inspire Coach, develop, and motivate branch sta…

Skills: Branch Management, Staff Coaching, Operational Compliance, Cash Controls, Relationship Building

Directions Credit Union logoDirections Credit Union

Member Service Rep III - Loan Officer - Float

Wooster, Ohio, United States · On-site

Mid level

Position Summary: Responsible for providing a broad variety of member service functions and handling complex transactions. Performs specific daily branch functions in the absence of the Branch Manager, and Assistant Bran…

Skills: Member Services, Loan Processing, Vault Management, Branch Operations, Financial Transactions

Directions Credit Union logoDirections Credit Union

Branch Manager

Lambertville, Michigan, United States · On-site

Senior

What You’ll Do Lead with purpose: Coach, mentor, and inspire your team to deliver exceptional service and sales results. Own the operations: Keep things running smoothly with strong cash controls and efficient proc…

Skills: Coaching, Mentoring, Operational Management, Cash Controls, Relationship Building

Directions Credit Union logoDirections Credit Union

Contact Center Assistant Manager

Toledo, Ohio, United States · On-site

Mid level

Essential Duties and Responsibilities: The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of duties, respo…

Skills: Staff Supervision, Workflow Management, Customer Service, Conflict Resolution, Scheduling

Directions Credit Union logoDirections Credit Union

Marketing Coordinator

Toledo, Ohio, United States · On-site

Mid level

Position Summary: The Marketing Coordinator plays a key role in supporting the execution of marketing initiatives across the organization. This position works cross-functionally within the marketing team and serves as a …

Skills: Campaign Execution, Content Development, Proofreading, Project Coordination, Stakeholder Management

Directions Credit Union logoDirections Credit Union

Graphic Designer

Toledo, Ohio, United States · On-site

Mid level

Position Summary: The Graphic Designer is responsible for designing high-quality visual assets that support Directions Credit Union’s brand, marketing campaigns, community presence, and internal communications. Thi…

Skills: Graphic Design, Brand Development, Print Design, Digital Content Creation, Social Media Graphics

Directions Credit Union logo

Branch Manager

Directions Credit Union

Mansfield, Ohio, United States • On-site

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Senior

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  • Full-time
  • Posted 14d ago
  • ~40 hrs/week

Responsibilities

Lead branch operations by coaching staff and maintaining operational integrity and compliance. Act as a community ambassador to build relationships with local organizations and enhance the credit union's brand visibility.

Requirements

The candidate must be able to motivate a team and deliver a high-quality member experience. Strong leadership skills and the ability to manage daily financial operations and community partnerships are required.

Full job description

What You’ll Do

As Branch Manager, you’ll be at the helm of branch operations while inspiring excellence through service, sales, and community connection.

Lead & Inspire

  • Coach, develop, and motivate branch staff to perform at their best.
  • Create a positive, high‑energy, member‑focused team culture.
  • Lead by example—modeling exceptional service, professionalism, and our core values.

Drive Results & Operations

  • Oversee daily branch operations to ensure efficiency, accuracy, and compliance.
  • Maintain strong cash controls and operational integrity.
  • Ensure policies, procedures, and training standards are followed consistently.

Wow Our Members

  • Build meaningful, long‑term relationships with members.
  • Deliver a seamless, welcoming, and solutions‑focused member experience.

Be a Community Champion

  • Serve as a visible ambassador for Directions Credit Union.
  • Represent the Credit Union at community events, outreach activities, and partnerships.
  • Build strong relationships with local businesses, schools, nonprofits, and organizations.
  • Collaborate with leadership and marketing to support financial education, community engagement, and brand awareness efforts.
  • Inspire your team to get involved and take pride in serving the community.

Every day, your work will help grow trust, visibility, and long‑term success—both for the Credit Union and the communities we support.

Directions Credit Union is an Equal Opportunity Employer: We encourage applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any other characteristic protected under federal, state, or local law.

Related keywords

Credit UnionBranch OperationsMember ServicesCash ControlsComplianceCommunity EngagementFinancial EducationLeadershipCustomer ExperienceOperational Integrity

About Directions Credit Union

LinkedInVisit site

Choose your own direction!

Industry
Financial Services
Company size
201-500 employees
Founded
1953
Headquarters
Toledo, Ohio
LinkedIn followers
1,477

Since 1953, Directions Credit Union has been serving members with the highest quality financial services. Our commitment to offering superior service and trusted financial guidance has led to a growth of 70,000 Directions Credit Union members throughout the Greater Toledo Area and across Central Ohio. Directions Credit Union is one of the largest credit unions in the State of Ohio, serving 10 counties within the state and into Monroe County, Michigan. Directions offers a complete line of cost effective, efficient financial services to all members, including personal and business services, loans, and investment and insurance services. There are several benefits to becoming a member of Directions Credit Union. As a non-profit cooperative, owned and operated by the members, Directions returns all profits to members in the form of higher interest and dividends on deposits, lower interest rates on loans, and competitive fees on other financial services. We also offer financial tools and guidance for any stage of life, including online resources and programs, and the trusted advice of our knowledgeable staff. Visit our website to learn more about the financial services we offer, or stop in one of our branch locations today!

Offices: 200 N Saint Clair St, Toledo, Ohio 43604, US

Financial ConsultingPersonal BankingPersonal Checking & SavingsPersonal LoansIndividual Retirement Accounts (IRA)Business ServicesBusiness LoansBusiness CheckingMortgage LoansHome Equity and HELOC
View all jobs at Directions Credit Union

About Directions Credit Union

LinkedInVisit site

Choose your own direction!

Industry
Financial Services
Company size
201-500 employees
Founded
1953
Headquarters
Toledo, Ohio
LinkedIn followers
1,477

Since 1953, Directions Credit Union has been serving members with the highest quality financial services. Our commitment to offering superior service and trusted financial guidance has led to a growth of 70,000 Directions Credit Union members throughout the Greater Toledo Area and across Central Ohio. Directions Credit Union is one of the largest credit unions in the State of Ohio, serving 10 counties within the state and into Monroe County, Michigan. Directions offers a complete line of cost effective, efficient financial services to all members, including personal and business services, loans, and investment and insurance services. There are several benefits to becoming a member of Directions Credit Union. As a non-profit cooperative, owned and operated by the members, Directions returns all profits to members in the form of higher interest and dividends on deposits, lower interest rates on loans, and competitive fees on other financial services. We also offer financial tools and guidance for any stage of life, including online resources and programs, and the trusted advice of our knowledgeable staff. Visit our website to learn more about the financial services we offer, or stop in one of our branch locations today!

Offices: 200 N Saint Clair St, Toledo, Ohio 43604, US

Financial ConsultingPersonal BankingPersonal Checking & SavingsPersonal LoansIndividual Retirement Accounts (IRA)Business ServicesBusiness LoansBusiness CheckingMortgage LoansHome Equity and HELOC
View all jobs at Directions Credit Union

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