New York, New York, United States · Hybrid
Role Overview You will own the roadmap for a core part of Diligent’s governance, risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern wa…
Skills: Product Roadmap Management, SaaS Product Development, Agile Methodology, Customer Discovery, Backlog Management
Budapest, Central Hungary, Hungary · Hybrid
Position Overview As a Staff Software Engineer, you'll provide technical leadership, raise engineering standards, and help teams build secure, scalable SaaS products that leverage AI. This is a hands-on senior individual…
Skills: TypeScript, Python, AWS, Cloud-Native Platform Engineering, Infrastructure-as-Code
Vancouver, British Columbia, Canada · Hybrid
$120k–$150k/yr
Please note: This is a fully on-site position for the first six months, requiring attendance in the office five days per week. Overview Diligent's Commercial AI Transformation function builds AI agents that automate real…
Skills: AI Agent Design, LLM Workflows, Software Engineering, Data Pipeline Construction, iPaaS
Sydney, New South Wales, Australia · Hybrid
Position Overview: The Diligent Business Development Representative I (BDR I) plays an instrumental role in the direct growth of Diligent by seeking new business opportunities through prospecting and engaging with potent…
Skills: Lead Generation, Cold Calling, Prospecting, CRM Management, Salesforce
New York, New York, United States · Hybrid
$131k–$164k/yr
Position Overview We are seeking a highly skilled Staff Site Reliability Engineer with deep technical expertise across VMware, Linux, and automation frameworks, to join our global Infrastructure & Operations team. This r…
Skills: VMware vSphere, Linux Administration, Windows Server, Active Directory, Ansible
Bengaluru, Karnataka, India · Hybrid
Role Overview You’ll be a senior hands-on Network Engineer at the center of highly available, global infrastructure. You’ll design, run, and improve enterprise and data center networks that thousands of users and critica…
Skills: Cisco Catalyst, Cisco Nexus, BGP, OSPF, Fortinet FortiGate
Washington, District of Columbia, United States · Hybrid
$114k–$142k/yr
Position Overview We are seeking a Senior Manager, Marketing Operations to own the systems, workflows, documentation, and automation needed to make Marketing Operations more scalable, reliable, and AI-enabled. This role …
Skills: Marketing Automation, Systems Governance, Workflow Design, Marketo, Salesforce
Vancouver, British Columbia, Canada · Hybrid
$131k–$164k/yr
Position Overview We are seeking a Senior Manager, Marketing Operations to own the systems, workflows, documentation, and automation needed to make Marketing Operations more scalable, reliable, and AI-enabled. This role …
Skills: Marketing Automation, Systems Governance, Workflow Design, Data Quality, Marketo
Budapest, Central Hungary, Hungary · Hybrid
Here's a summary of the role: Are you passionate about creating elegant, scalable product experiences that empower teams and delight users? As a Senior Product Designer, you'll play a pivotal role in shaping the future o…
Skills: Product Design, UX Design, UI Design, B2B SaaS Design, Design Systems
Budapest, Central Hungary, Hungary · Hybrid
Here’s a summary of the role: As a Senior Software Engineer at Diligent, you’ll be hands-on in shaping the future of our Compliance Products by designing and delivering secure, scalable, and high-performing services that…
Skills: C++, AWS, RESTful APIs, Serverless Patterns, Infrastructure As Code
Bengaluru, Karnataka, India · Hybrid
Role Overview You’ll be the Principal Software Engineer driving the next generation of a large-scale enterprise SaaS platform. In this role, you combine deep hands-on engineering with high-impact technical leadership, sh…
Skills: AWS, TypeScript, Node.js, Serverless Architecture, Distributed Systems
Vancouver, British Columbia, Canada · Hybrid
Position Overview: We are seeking a Senior Web Engineer to own and improve the technical foundation of our marketing web platform while building high-quality web experiences that support our brand, marketing, conversion,…
Skills: React, Next.js, TypeScript, HTML, CSS
Vancouver, British Columbia, Canada · Hybrid
$90k–$107k/yr
Platform administration isn't the part of the product anyone screenshots for a demo. Nobody's writing a blog post about your identity provisioning flow. But it's the thing every other team at Diligent quietly depends on …
Skills: TypeScript, Node.js, AWS, SQL, RESTful APIs
Bengaluru, Karnataka, India · Hybrid
Here's a summary of the role: Do you love building scalable cloud platforms and solving complex engineering problems with modern technologies? As a Senior Software Engineer at Diligent, you'll design and deliver high-per…
Skills: TypeScript, Node.js, AWS, Serverless Architecture, Event-Driven Microservices
Galway, Connacht, Ireland · Hybrid
Position Overview: We’re hiring a AI Content Operations Specialist to join our Global team — someone who can help scale high‑quality content, use AI as a force multiplier, and keep content flowing across the business. Th…
Skills: Content Development, Sales Enablement, AI Content Generation, Instructional Design, Project Management
Budapest, Central Hungary, Hungary · Hybrid
Here’s a summary of the role: In this role, you will shape the future of governance, risk, and compliance by leading engineering teams to build the next generation of GRC products that turn compliance from a reactive obl…
Skills: People Management, Technical Leadership, Distributed Systems, Cloud Computing, AWS
Dubai, Dubai, United Arab Emirates · Hybrid
Position Overview: The Solutions Sales Director will be seen as a technical expert with a strong knowledge of Diligent's products. This position will play an instrumental role in driving revenue growth for Diligent for e…
Skills: Solution selling, Account management, Revenue growth, Technical expertise, Pipeline management
Washington, District of Columbia, United States · Hybrid
$65k–$75k/yr
Position Overview The Small Business Account Manager is responsible for managing a portfolio of Small Business customer accounts, with a primary focus on customer retention, net dollar retention (NDR), renewals, cross-se…
Skills: Account management, Customer success, Renewals, Inside sales, SaaS
Budapest, Central Hungary, Hungary · Hybrid
You will own the roadmap for a core part of Diligent’s governance, risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern way. You’ll turn…
Skills: Product Management, SaaS, B2B Enterprise, AI, Data Analytics
Budapest, Central Hungary, Hungary · Hybrid
Position Overview Spend your days making a difference, not just working for a living. At Diligent, we build Security, Risk Management, Compliance, and Audit software that helps uncover fraud, waste, environmental risks, …
Skills: Software Engineering, Test Automation, TypeScript, Playwright, API Testing
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Own the product roadmap and strategy for a core part of the GRC SaaS platform to improve board collaboration and decision-making. Lead a cross-functional squad to design, build, and launch high-quality features based on customer insights and data-driven metrics.
Requires solid experience shipping SaaS products and leading agile teams through the full product lifecycle. Candidates must be proficient in customer discovery, data-driven decision-making, and influencing senior stakeholders.
Role Overview
You will own the roadmap for a core part of Diligent’s governance, risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern way. You’ll turn customer problems and market insights into simple, impactful product experiences, and work closely with engineering, design, and go‑to‑market teams to bring them to life.
In this Senior Product Manager role, you’ll spend your time deeply understanding customer needs, prioritising what truly moves the needle, and defining clear success metrics for everything you ship. You’ll lead a cross‑functional squad, manage the product backlog, and launch features that drive engagement, adoption and measurable outcomes for our customers across the Diligent Platform.
Own and continuously refine the product roadmap for your area, using customer insight, data and market trends to prioritise what to build next.
Define and drive product strategy that aligns with Diligent’s vision for modern governance, connecting your roadmap to clear business and customer outcomes.
Act as the voice of the customer: run discovery, validate problems and solutions, and translate insights into clear user stories and product requirements.
Lead an agile, cross‑functional team (engineering, UX, product marketing, sales, customer success) to design, build and launch high‑quality SaaS features.
Set goals, KPIs and success metrics for your product, track performance and user engagement, and iterate based on what the data and customers tell you.
Tackle complex product and execution challenges by breaking down ambiguous problems, navigating trade‑offs, and making clear, data‑informed decisions.
Solid experience as a Product Manager building and shipping SaaS products, with a track record of defining and launching successful features or products.
Strong hands‑on experience working in agile, cross‑functional product teams, including backlog management and writing user stories.
Comfortable leading customer discovery and validation conversations, and turning qualitative and quantitative insights into product decisions.
Proven ability to influence and align cross‑functional partners and senior stakeholders without formal authority.
Data‑driven mindset: confident with metrics, experimentation and basic quantitative reasoning to set goals, measure impact and debug product issues.
Excellent written and verbal communication skills, with the ability to explain complex ideas simply to both technical and non‑technical audiences.
A bias for action and ownership: you’re happy to roll up your sleeves, make trade‑offs and drive a project from problem definition through to launch and iteration.
Experience in governance, risk, compliance, security, fintech or other B2B enterprise domains.
Exposure to large‑scale, multi‑product platforms or secure communication/collaboration tools.
Experience mentoring other product managers or playing a “bar‑raiser” role in product quality and decision‑making.
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.
Please find the link to our candidate privacy policy here: https://www.diligent.com/legal/candidate-privacy
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
The leading AI platform for GRC, with more than 1 million users worldwide. Trusted by 75% of the Fortune 500.
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. Discover why IDC calls Diligent a leader in 2025 GRC MarketScape at diligent.com. #LifeAtDiligent #ModernGovernance
Offices: 61 W 23rd St, 4th Floor, New York, NY 10010, US · 980 Howe Street, Suite 1300, Vancouver, BC V6Z 0C8, CA · 25 Dock Rd, Galway, Ireland H91 AK1V, IE · 1111 19th St NW, 9th Floor, Washington, District of Columbia 20036, US · 25 Bedford Street, London, England WC2E 9HP, GB
The leading AI platform for GRC, with more than 1 million users worldwide. Trusted by 75% of the Fortune 500.
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. Discover why IDC calls Diligent a leader in 2025 GRC MarketScape at diligent.com. #LifeAtDiligent #ModernGovernance
Offices: 61 W 23rd St, 4th Floor, New York, NY 10010, US · 980 Howe Street, Suite 1300, Vancouver, BC V6Z 0C8, CA · 25 Dock Rd, Galway, Ireland H91 AK1V, IE · 1111 19th St NW, 9th Floor, Washington, District of Columbia 20036, US · 25 Bedford Street, London, England WC2E 9HP, GB
