Saint-André-Avellin, Quebec, Canada · On-site
Main Responsibilities Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own. Contribute to business development and maint…
Skills: Customer Focus, Effective Communication, Tech Savvy, Situational Adaptability, Nimble Learning
Lévis, Quebec, Canada · Hybrid
Temporary position for 12 months. As a Agent, Admin 360 and IntelliFlex, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform admini…
Skills: Administrative Support, Client Request Management, Problem Solving, Report Analysis, Quality Control
Lévis, Quebec, Canada · Hybrid
As a senior business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service delivery; and design and deliver bus…
Skills: Business Strategy, Business Intelligence, Strategic Planning, Project Management, Stakeholder Management
Lévis, Quebec, Canada · Hybrid
As a product leader, your role is to design, implement and manage a line of high-performing products that meet the needs of members and clients. You are responsible for developing, pricing, improving, implementing and pr…
Skills: Product Management, Strategic Planning, Roadmap Development, Market Analysis, Financial Performance Monitoring
Montreal, Quebec, Canada · Hybrid
As a product administration analyst, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You analyze and help diagnose issues, provide opinions…
Skills: Data Analysis, Risk Analysis, Process Development, Reporting, Stakeholder Management
Montreal, Quebec, Canada · Hybrid
As practice leader, you support your unit’s manager by providing subject matter expertise to practitioners. You coordinate and mentor a group of highly experienced professionals and assist with management activities. You…
Skills: Subject Matter Expertise, Mentoring, Strategic Planning, Project Execution, Stakeholder Management
Quebec, Quebec, Canada · Hybrid
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role is to listen to members’ and …
Skills: Wealth Management, Financial Planning, Relationship Management, Investment Strategy, Risk Management
Quebec, Quebec, Canada · Hybrid
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role is to listen to members’ and c…
Skills: Financial Planning, Investment Recommendation, Loan Management, Insurance Products, Risk Management
Lévis, Quebec, Canada · Hybrid
Your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the secto…
Skills: Decision Quality, Team Building, Performance Management, Talent Development, Change Management
Montreal, Quebec, Canada · Hybrid
Temporary position for 12 months. As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your r…
Skills: Financial Planning, Investment Advice, Loan Management, Insurance Products, Risk Management
Lévis, Quebec, Canada · Hybrid
The Application Services and Continuous Delivery Department provides the development squads with the platforms, services and tools they need to deliver, roll out and host software components effectively to meet the needs…
Skills: DevSecOps, CI/CD Platform Management, AI Integration, Kubernetes, Docker
Lévis, Quebec, Canada · Hybrid
The Application Services and Continuous Delivery Department provides the development squads with the platforms, services and tools they need to deliver, roll out and host software components effectively to meet the needs…
Skills: DevSecOps, CI/CD Platform Management, AI Integration, Kubernetes, Docker
Montreal, Quebec, Canada · Hybrid
Temporary position for 12 months As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your ro…
Skills: Financial Planning, Relationship Management, Investment Advice, Loan Recommendation, Insurance Products
Montreal, Quebec, Canada · Hybrid
As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activi…
Skills: Team Management, Coaching, Talent Development, Performance Management, Strategic Planning
Montreal, Quebec, Canada · Hybrid
As a senior business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service delivery; and design and deliver bus…
Skills: Business Strategy, Business Intelligence, Strategic Planning, Project Management, Stakeholder Management
Quebec, Quebec, Canada · Hybrid
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role is to listen to members’ and …
Skills: Wealth Management, Financial Planning, Relationship Management, Investment Strategy, Risk Management
Montreal, Quebec, Canada · Hybrid
As a senior financial disclosure advisor, you help prepare, analyze, disclose and monitor financial statements for Desjardins’s financial, statutory, regulatory and strategic reporting. You lead development projects and …
Skills: Financial Disclosure, Financial Reporting, Regulatory Reporting, Tax Reporting, Accounting Standards
Montreal, Quebec, Canada · Hybrid
As a senior financial disclosure advisor, you help prepare, analyze, disclose and monitor financial statements for Desjardins’s financial, statutory, regulatory and strategic reporting. You lead development projects and …
Skills: Financial Disclosure, Financial Reporting, Regulatory Reporting, Tax Reporting, Accounting Standards
Rimouski, Quebec, Canada · Hybrid
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role is to listen to members’ and c…
Skills: Financial Planning, Investment Advice, Loan Management, Insurance Products, Risk Management
Montreal, Quebec, Canada · Hybrid
As a risk management analyst, you assist with risk management and supervision analysis, research and development. You analyze and help diagnose issues, provide opinions in accordance with your discipline’s rules, and hel…
Skills: Risk Management, Supervision Analysis, Data Analysis, Report Writing, Process Development
Saint-André-Avellin, Quebec, Canada • On-site
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Support members and clients by promoting technological tools for autonomous transactions and managing business relationships. Assist clients with fraud cases and ensure compliance with security and risk management standards.
Requires knowledge of financial products, services, and internal controls within a cooperative financial services framework. Candidates should possess strong communication skills and the ability to adapt to various client situations.
Main Responsibilities
Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own.
Contribute to business development and maintain business relationships through service delivery and activities.
Assist members and clients who have encountered fraud or irregularities. Monitor and process transactions required to settle their cases.
Stay on top of the latest standards, products and services in your field.
Uphold compliance, security and risk management standards.
Knowledge of all counter and convenience products and services
Knowledge of all Desjardins products and services aimed at caisse members and those offered by business centres, components, distribution networks/channels and as well as those of competitors
Knowledge of integrating data into systems
Knowledge of security measures, legal framework and internal controls
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of operating procedures related to convenience products and services and transactions
Knowledge of service standards
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
Offices: 100, rue des Commandeurs, Lévis, Québec G6V 7N5, CA · 11 King St W, Toronto, ON M5H 4C7, CA · 110 9 Ave SW, Calgary, AB T2P 0T1, CA · 1 Complexe Desjardins, Montreal, QC H2X, CA
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
Offices: 100, rue des Commandeurs, Lévis, Québec G6V 7N5, CA · 11 King St W, Toronto, ON M5H 4C7, CA · 110 9 Ave SW, Calgary, AB T2P 0T1, CA · 1 Complexe Desjardins, Montreal, QC H2X, CA
