Village of Colonie, New York, United States · On-site
$16/hr–$16/hr
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Customer Service, Communication Skills, Time Management, Prioritization, Multi-tasking
Town of Pittsford, New York, United States · On-site
$16/hr–$16/hr
Do you want to be part of a growing company with the ability to make a difference? Consider joining the DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelM…
Skills: Laundry Processing, Sorting, Washing, Drying, Folding
Town of Pittsford, New York, United States · On-site
$16/hr–$16/hr
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Customer Service, Appointment Scheduling, Payment Processing, Retail Sales, Communication Skills
Town of Pittsford, New York, United States · On-site
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Manicures, Pedicures, Paraffin Treatment, Customer Service, Retail Sales
Town of Pittsford, New York, United States · On-site
$17/hr
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Supervision, Customer Service, Scheduling, Billing, Training
City of Albany, New York, United States · On-site
$70k/yr
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: P&L Management, Financial Management, Staff Training, Customer Service, Strategic Planning
City of Saratoga Springs, New York, United States · On-site
$70k/yr
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Food Service Management, Staff Training, Budget Management, Inventory Control, Customer Service
City of Saratoga Springs, New York, United States · On-site
Do you want to be part of a growing company with the ability to make a difference? Consider joining the DelMonte Hotel Group, a reputable, family owned business headquartered in Rochester, NY. As an industry leader, DelM…
Skills: Housekeeping Management, Laundry Operations, Staff Supervision, Budgeting, Payroll Processing
Town of Henrietta, New York, United States · On-site
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Customer Service, Food Preparation, Beverage Service, Cash Handling, Food Safety Compliance
Town of Henrietta, New York, United States · On-site
$16/hr
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Troubleshooting, Preventative Maintenance, Plumbing, Painting, Woodworking
Village of Colonie, New York, United States · On-site
$16/hr–$16/hr
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Customer Service, Communication Skills, Time Management, Prioritization, Multi-tasking
City of Saratoga Springs, New York, United States · On-site
Do you want to be part of a growing company with the ability to make a difference? Consider joining the DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelM…
Skills: Cleaning, Hospitality, Time Management, Organizational Skills, Attention To Detail
Town of Webster, New York, United States · On-site
$16/hr–$16/hr
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Cleaning, Maintenance, Troubleshooting, Painting, Plumbing
Town of Penfield, New York, United States · On-site
$80k/yr
Do you want to be part of a growing company with the ability to make a difference? Consider joining the DelMonte Hotel Group, a reputable, family owned business headquartered in Rochester, NY. As an industry leader DelMo…
Skills: Hotel Management, Strategic Business Leadership, Operations Management, Profit Maximization, Guest Satisfaction
Robinson Township, Pennsylvania, United States · On-site
The main objective of the Housekeeper is to maintain the cleanliness and presentation of guest rooms and public areas while providing the highest level of service possible in an efficient, courteous, and professional man…
Skills: Attention To Detail, Time Management, Organizational Skills, Professionalism, Customer Service
City of Rochester, New York, United States · On-site
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Preventative Maintenance, Carpentry, Plumbing, Electrical, Masonry
Village of Colonie, New York, United States · On-site
$16/hr–$16/hr
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Housekeeping, Shuttle Driving, Time Management, Organization, Public Area Cleaning
City of Troy, New York, United States · On-site
$16/hr–$16/hr
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Customer Service, Communication Skills, Time Management, Prioritization, Multi-tasking
City of Saratoga Springs, New York, United States · On-site
$19/hr–$19/hr
Do you want to be part of a growing company with the ability to make a difference? Consider joining the DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelM…
Skills: Cleaning, Hospitality, Time Management, Organizational Skills, Attention To Detail
Beachwood, Ohio, United States · On-site
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! Job Responsibilities As an Assistant Hotel General Manager, you will assist in ma…
Skills: Hotel Management, Staff Supervision, Guest Services, Food & Beverage Management, Budgeting
Village of Colonie, New York, United States • On-site
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The Front Desk Clerk is responsible for managing guest registrations, room assignments, and check-out services. Additionally, they handle reservations, payments, and maintain the cleanliness and operation of the lobby and guest service areas.
Candidates need 1 to 3 months of related experience and a high school diploma or GED. A valid driver's license and the ability to work a flexible schedule are also required.
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk.
You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you!
As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.
Your specific duties in this role will include:
• Greet, register, and assign rooms to guests.
• Answer telephone.
• Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
• Make and confirm reservations.
• Monitor room availability.
• Block rooms.
• Program wake-up calls.
• Handle guest mail and messages.
• Perform check-out services.
• Open and close shifts making cash drops as necessary.
• Maintain market stock and coffee area as needed.
• Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
• Provide guests with directions and information regarding the local area.
• Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
• Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
• Schedule shuttle runs for guests (hotels with shuttle only).
• Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
• Perform laundry duties as needed (Fairfield Inn only).
• Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).
Job Requirements
We are looking for a self-motivated Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.
Specific qualifications for the role include:
• 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Solid organizational, time-management and prioritization skills
• Exceptional customer service skills
• Ability to multi-task in a fast-paced environment
• Basic computer and administrative skills
• Availability to work a flexible schedule
• Maintain a valid Driver’s License from the state which you reside with no major violations.
As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.
Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
• Compensation $16.50 - $16.75 per hour
• Comprehensive benefit packages for full-time positions
• Hotel room discounts at our locations around the globe
• Discounts on food and beverages
• Professional development and advancement opportunities
To develop, acquire, and manage a portfolio of exceptional properties offering an unparalleled experience to our guests.
OUR MISSION To develop, acquire, and manage a portfolio of exceptional properties offering an unparalleled experience to our guests and to benefit all stakeholders - associates, guests, vendors, lenders, owners, investors, and the communities we live and do business in. OUR STORY With over 50 years of hospitality experience, the DelMonte Hotel Group has a proven track record of building quality assets and maximizing returns without sacrificing guest satisfaction. The DelMonte Hotel Group holds the distinction of being one of the longest-running Marriott franchisees in the world, with more than 52 years of consecutive ownership. Consistently recognized as one of the top hotel management companies in the country, DHG continues to build an expanding portfolio that defines excellence. DelMonte Hotel Group owns and operates across a multi-brand platform including Marriott and Hilton. With an award winning Spa included in the portfolio, DHG continues to be a leader in the hospitality industry and exceeds expectations in the restaurant industry with the reinvention of Erie Grill and the opening of Grappa. As DHG moves into the future, they look forward to new developments in mixed-used space and in larger secondary cities and the ability to provide management services to third parties while continuing to provide a warm and remarkable experience for their guests.
Offices: Corporate Office, 909 Linden Ave, Rochester, NY 14625, US · 41 N Main St, Pittsford, NY 14534, US · 33 Corporate Woods, Rochester, NY 14623, US · 1890 West Ridge Rd, Rochester, NY 14615, US · 30 Celebration Drive, Rochester, NY 14620, US
To develop, acquire, and manage a portfolio of exceptional properties offering an unparalleled experience to our guests.
OUR MISSION To develop, acquire, and manage a portfolio of exceptional properties offering an unparalleled experience to our guests and to benefit all stakeholders - associates, guests, vendors, lenders, owners, investors, and the communities we live and do business in. OUR STORY With over 50 years of hospitality experience, the DelMonte Hotel Group has a proven track record of building quality assets and maximizing returns without sacrificing guest satisfaction. The DelMonte Hotel Group holds the distinction of being one of the longest-running Marriott franchisees in the world, with more than 52 years of consecutive ownership. Consistently recognized as one of the top hotel management companies in the country, DHG continues to build an expanding portfolio that defines excellence. DelMonte Hotel Group owns and operates across a multi-brand platform including Marriott and Hilton. With an award winning Spa included in the portfolio, DHG continues to be a leader in the hospitality industry and exceeds expectations in the restaurant industry with the reinvention of Erie Grill and the opening of Grappa. As DHG moves into the future, they look forward to new developments in mixed-used space and in larger secondary cities and the ability to provide management services to third parties while continuing to provide a warm and remarkable experience for their guests.
Offices: Corporate Office, 909 Linden Ave, Rochester, NY 14625, US · 41 N Main St, Pittsford, NY 14534, US · 33 Corporate Woods, Rochester, NY 14623, US · 1890 West Ridge Rd, Rochester, NY 14615, US · 30 Celebration Drive, Rochester, NY 14620, US
