Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team!We are currently seeking experienced and driven candidates just like you to serve …
Skills: Customer service, Communication skills, Time management, Organizational skills, Multi-tasking
Do you want to be part of a growing company with the ability to make a difference? Consider joining the DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelM…
Skills: Cleaning, Organization, Time management, Communication, Attention to detail
Robinson Township, Pennsylvania, United States · On-site
Entry level
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
City of Saratoga Springs, New York, United States · On-site
Entry level
Do you want to be part of a growing company with the ability to make a difference? Consider joining the DelMonte Hotel Group, a reputable, family owned business headquarters in Rochester, NY. As an industry leader DelMon…
Skills: Bartending, Cocktail crafting, Customer service, Transaction processing, Time management
Town of Penfield, New York, United States · On-site
Entry level
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Town of Penfield, New York, United States · On-site
$16/hr–$16/hr
Entry level
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Housekeeping, Cleaning, Sanitization, Time management, Organization
Town of Penfield, New York, United States · On-site
Entry level
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Town of Penfield, New York, United States · On-site
$16/hr–$16/hr
Entry level
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
City of Saratoga Springs, New York, United States · On-site
Mid level
Do you want to be part of a growing company with the ability to make a difference? Consider joining the DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader DelMo…
Skills: Food and beverage management, Staff scheduling, Staff training, Mentoring, Service standards
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Laundry operations, Linen management, Cleaning, Time management, Organizational skills
City of Rochester, New York, United States · On-site
$16/hr–$16/hr
Entry level
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Housekeeping, Cleaning, Sanitization, Time management, Organizational skills
Village of Colonie, New York, United States · On-site
$16/hr–$16/hr
Entry level
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Housekeeping, Time Management, Organization, Sanitization, Cleaning Standards
City of Saratoga Springs, New York, United States · On-site
$19/hr–$19/hr
Entry level
Do you want to be part of a growing company with the ability to make a difference? Consider joining the DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelM…
Skills: Attention To Detail, Time Management, Organizational Skills, Professionalism, Hospitality Service
Hotel Room Cleaner (weekend & holiday availability required)
Town of Pittsford, New York, United States · On-site
$16/hr–$16/hr
Entry level
Do you want to be part of a growing company with the ability to make a difference? Consider joining the DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelM…
Skills: Housekeeping, Attention to detail, Time management, Organizational skills, Professionalism
Town of Webster, New York, United States · On-site
$16/hr–$16/hr
Entry level
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Customer Service, Communication Skills, Time Management, Prioritization, Multi-tasking
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Food Preparation, Food Safety, Recipe Adherence, Time Management, Organization
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Mixology, Guest Service, Communication Skills, Payment Processing, Menu Knowledge
Village of Colonie, New York, United States · On-site
$16/hr–$16/hr
Entry level
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve…
Skills: Laundry Operations, Linen Sorting, Spot Treating, Pressing And Folding, Chemical Level Management
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Full-time
high school
Competitive pay, Comprehensive benefit packages, Hotel room discounts, Food and beverage discounts, Professional development opportunities
Posted 6d ago
~40 hrs/week
Responsibilities
The Front Desk Clerk is responsible for managing guest check-ins, reservations, and billing while providing high-quality service. They also maintain the cleanliness and operational status of the lobby and front office areas.
Requirements
Candidates must have a high school diploma or GED and 1 to 3 months of related experience. Strong communication, organizational, and multi-tasking skills are required, along with a valid driver's license.
Full job description
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team!We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk of this exciting lifestyle brand hotel located in Pinecrest, Cleveland's newest mixed use district in Orange Village, Ohio.
Spanish roots. European soul. Global mindset. Sound different? These characteristics define AC Hotels. At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the elegant line of a chaise, AC Hotel Cleveland Beachwood believes that if we have time to make it, we have time to make it beautiful.
We are looking for cultural innovators to join our team. If you are someone who has an inner creativity and love for art, design and culture, then we invite you to explore a career with the AC Hotel Cleveland Beachwood.
We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you!
Job Responsibilities
As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible. Your specific duties in this role will include: • Greet, register, and assign rooms to guests. • Answer telephone. • Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests. • Make and confirm reservations. • Monitor room availability, Block rooms. • Program wake-up calls. • Handle guest mail and messages. • Perform check-out services. • Open and close shifts making cash drops as necessary. • Maintain market stock and coffee area as needed. • Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, pool, lounge. • Provide guests with directions and information regarding the local area. • Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. • Ensure the cleanliness of the Front office, lobby and surrounding areas. • Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies.
Job Requirements
We are looking for a self-motivated Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skill and are passionate about the guest service experience, but also have an eye for detail. Specific qualifications for the role include: • 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience. • Solid organizational, time-management and prioritization skills • Exceptional customer service skills • Ability to multi-task in a fast-paced environment • Basic computer and administrative skills • Availability to work a flexible schedule • Maintain a valid Driver’s License from the state which you reside with no major violations. Benefits
As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.
Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
• Competitive pay • Comprehensive benefit packages for full-time positions • Hotel room discounts at our locations around the globe • Discounts on food and beverages • Professional development and advancement opportunities
Related keywords
HospitalityFront DeskGuest ServicesHotel OperationsReservationsCustomer ExperienceCash ManagementAdministrative SupportFacility MaintenanceLifestyle BrandCommunicationTime ManagementMulti-taskingAttention To DetailProfessional Development
To develop, acquire, and manage a portfolio of exceptional properties offering an unparalleled experience to our guests.
Industry
Hospitality
Company size
501-1,000 employees
Founded
1953
Headquarters
Rochester, NY
LinkedIn followers
5,783
OUR MISSION
To develop, acquire, and manage a portfolio of exceptional properties offering an unparalleled experience to our guests and to benefit all stakeholders - associates, guests, vendors, lenders, owners, investors, and the communities we live and do business in.
OUR STORY
With over 50 years of hospitality experience, the DelMonte Hotel Group has a proven track record of building quality assets and maximizing returns without sacrificing guest satisfaction.
The DelMonte Hotel Group holds the distinction of being one of the longest-running Marriott franchisees in the world, with more than 52 years of consecutive ownership. Consistently recognized as one of the top hotel management companies in the country, DHG continues to build an expanding portfolio that defines excellence. DelMonte Hotel Group owns and operates across a multi-brand platform including Marriott and Hilton.
With an award winning Spa included in the portfolio, DHG continues to be a leader in the hospitality industry and exceeds expectations in the restaurant industry with the reinvention of Erie Grill and the opening of Grappa.
As DHG moves into the future, they look forward to new developments in mixed-used space and in larger secondary cities and the ability to provide management services to third parties while continuing to provide a warm and remarkable experience for their guests.
Offices: Corporate Office, 909 Linden Ave, Rochester, NY 14625, US · 41 N Main St, Pittsford, NY 14534, US · 33 Corporate Woods, Rochester, NY 14623, US · 1890 West Ridge Rd, Rochester, NY 14615, US · 30 Celebration Drive, Rochester, NY 14620, US
To develop, acquire, and manage a portfolio of exceptional properties offering an unparalleled experience to our guests.
Industry
Hospitality
Company size
501-1,000 employees
Founded
1953
Headquarters
Rochester, NY
LinkedIn followers
5,783
OUR MISSION
To develop, acquire, and manage a portfolio of exceptional properties offering an unparalleled experience to our guests and to benefit all stakeholders - associates, guests, vendors, lenders, owners, investors, and the communities we live and do business in.
OUR STORY
With over 50 years of hospitality experience, the DelMonte Hotel Group has a proven track record of building quality assets and maximizing returns without sacrificing guest satisfaction.
The DelMonte Hotel Group holds the distinction of being one of the longest-running Marriott franchisees in the world, with more than 52 years of consecutive ownership. Consistently recognized as one of the top hotel management companies in the country, DHG continues to build an expanding portfolio that defines excellence. DelMonte Hotel Group owns and operates across a multi-brand platform including Marriott and Hilton.
With an award winning Spa included in the portfolio, DHG continues to be a leader in the hospitality industry and exceeds expectations in the restaurant industry with the reinvention of Erie Grill and the opening of Grappa.
As DHG moves into the future, they look forward to new developments in mixed-used space and in larger secondary cities and the ability to provide management services to third parties while continuing to provide a warm and remarkable experience for their guests.
Offices: Corporate Office, 909 Linden Ave, Rochester, NY 14625, US · 41 N Main St, Pittsford, NY 14534, US · 33 Corporate Woods, Rochester, NY 14623, US · 1890 West Ridge Rd, Rochester, NY 14615, US · 30 Celebration Drive, Rochester, NY 14620, US