People Services Advisor - Middle East - 6 month FTC Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a g…
Skills: HR Administration, UAE Labour Law, Workday, Visa Processing, Payroll Preparation
In-Field Account Manager Birmingham Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s mar…
Customer Service Agent (Italian Speaking) - Inbound B2B
Manchester, England, United Kingdom · Hybrid
Entry level$1.7B raised
Customer Service Agent (Italian Speaking) - Inbound B2B Location: Manchester Working pattern: Hybrid (3 days in-office) | 40 hours per week | Rotational shift pattern including weekends and public holidays (09:00 - 19.00…
Skills: Italian language, English language, Customer service, B2B support, Problem-solving
Kuwait City, Capital Governorate, Kuwait · On-site
Mid level$1.7B raised
Business Development Representative Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s mar…
Skills: Sales, Negotiation, Pipeline management, Inside sales, Business development
Marketing Intern Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Delivero…
Skills: Marketing, Communications, Social media coordination, Community engagement, Content creation
Title: Site Associate Location: Glasgow Pay: £13.25 per hour Hours: Monday to Sunday 5pm-11:30pm (10 hours per week) About Deliveroo Editions With a dash of hard-work, a sprinkle of teamwork and a whole dollop of creativ…
Skills: Cleaning, Sanitation, Health and safety, Teamwork, Punctuality
Account Manager, Commuter Belt North (Bishop Stortford, Stevenage)
London, England, United Kingdom · Hybrid
Mid level$1.7B raised
Account Manager, Commuter Belt North Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s ma…
Skills: Relationship management, Account management, Data analysis, Commercial negotiation, Strategic communication
We are looking for a Senior Client Partner to lead the strategic expansion of the New Vertical segment in Italy. This is an opportunity to take on a leadership role within a fast-growing area of the business. You are a s…
London Borough of Ealing, England, United Kingdom · On-site
Entry level$1.7B raised
Title: Site Associate Location: Nottingham Pay: £13.25 Hours: 10 About Deliveroo Editions With a dash of hard-work, a sprinkle of teamwork and a whole dollop of creativity, we created “Editions” which is our ‘dark kitche…
Skills: Cleaning, Health and safety, Teamwork, Communication, Problem solving
Finance & Strategy Associate - UAE National Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by d…
Skills: Financial analysis, Data reporting, Performance management, Variance analysis, Google Sheets
Senior National Account Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketp…
Sales Development Representative (Italian Speaking)
Manchester, England, United Kingdom · On-site
Entry level$1.7B raised
Italian Speaking Inside Sales Representative Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Delive…
Skills: Italian language, English language, Inside sales, Cold calling, Pipeline management
Warehouse Associate Location: Brighton - St Joseph's Business Park (BN3) Working pattern: Onsite | Part-time | Shift-based (15 hours per week) Pay: £13.25 per hour Join us in our mission to transform the way people shop …
Skills: Order Fulfillment, Inventory Management, Stock Control, Logistics Coordination, Communication
Sales Team Leader (French Speaking) - 12 months FTC
Manchester, England, United Kingdom · Hybrid
Mid level$1.7B raised
We’re looking for a Sales Team Leader (French Speaking) to join our Manchester team for a 12 months FTC. The Team The Small Medium Business (SMB) teams are responsible for Deliveroo's relationships with thousands of inde…
Skills: Sales Leadership, People Management, Salesforce, Negotiation, Pipeline Management
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketpla…
Skills: Product management, Strategy development, Marketplace economics, Logistics, Data analysis
Senior Software Engineer, Machine Learning Infrastructure - Generative AI About the Team Deliveroo's GenAI Platform team sits within Machine Learning Platform and builds the shared infrastructure that helps DoorDash, Wol…
Warehouse Site Leader/ Capoturno (Firenze) - Fixed Term
Florence, Tuscany, Italy · On-site
$22k–$27k/yr
Entry level$1.7B raised
Warehouse Site Leader/ Capoturno - Fixed Term Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are tr…
Skills: Warehouse management, Inventory control, Team supervision, Logistics operations, Order fulfillment
Rejoignez-nous dans notre mission de transformer la façon dont le monde mange et fait ses courses. Chez Deliveroo, impact, innovation et croissance sont au cœur de tout ce que nous faisons. Notre équipe Commerciale dével…
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Advertising team sits at the intersection of commerce, data and marketing helping restaura…
New Partner Experience Team Lead - French Market As a New Partner Experience Team leader you will manage a team of New Partner Experience agents, working to get new restaurants running on Deliveroo within France, and gro…
Skills: Team Management, French Fluency, English Fluency, Account Management, Customer Service
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Full-time
Posted 5d ago
~40 hrs/week
Responsibilities
The People Services Advisor will manage end-to-end HR operational delivery, including onboarding, offboarding, and payroll support for the UAE and Kuwait. They will act as the primary point of contact for HR enquiries while ensuring strict compliance with local labour laws and company policies.
Requirements
Candidates must have proven experience in HR administration, specifically within the UAE, and a strong working knowledge of UAE Labour Law. Proficiency in Workday or similar HRIS platforms and experience managing regional visa and sponsorship processes are essential.
Full job description
People Services Advisor - Middle East - 6 month FTC
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive.
We’re looking for a People Services Advisor to join our Dubai team. This is a hybrid role (3 days in the office, 2 days remote). In this role, you’ll help us deliver seamless, first-line HR support and administration to employees and managers across the UAE & Kuwait, ensuring an exceptional employee experience and compliance with local labour laws.
Get to know our People team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the People Services team. We own end-to-end HR operational delivery across the region, partnering with the business to streamline processes, maintain data integrity, and support our people through every stage of their lifecycle.
Here’s what your day-to-day might look like:
Own First-Line HR Support: Act as the primary point of contact for regional HR enquiries, managing ticket escalations on our case management platform and resolving issues or directing to specialist teams.
Deliver End-to-End Employee Lifecycle Operations: Manage onboarding (contracts, visa support, insurance), offboarding, and core data changes in Workday, while supporting monthly payroll preparation and issuing official documentation.
Manage Regional Visa & Immigration Processes: Partner with immigration providers and government relations to execute visa applications, renewals, quota submissions, and compliance requirements (e.g., OHC medicals, unemployment insurance).
Ensure Legal & Policy Compliance: Maintain strict compliance with UAE and Kuwait Labour Laws, company policies, and data protection standards across all administrative workflows.
Drive Process Optimisation: Identify opportunities to simplify HR procedures, leverage technology and AI to eliminate inefficiencies, and deliver key people analytics dashboards to support data-driven decision-making.
What You’ll Need to Thrive
Essential
Proven experience in an HR administration or People Services role, ideally within the UAE.
Strong working knowledge of UAE Labour Law under MOHRE alongside hands-on experience managing regional visa and sponsorship processes.
Demonstrated experience utilizing Workday (or similar enterprise HRIS) for data management and lifecycle processing.
Strong organizational skills and exceptional attention to detail, with a proven ability to prioritize multi-channel queries effectively.
Outstanding written and verbal communication skills in English.
Nice to Have
Professional Arabic language skills (written and spoken).
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
We're transforming the way you shop and eat, bringing the neighbourhood to your door.
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2013
Headquarters
London, England
LinkedIn followers
332,736
Total funding
$1.7B
Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski.
Deliveroo works with approximately 176,000 best-loved restaurants and grocery partners, as well as around 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with offices around the globe.
Deliveroo operates across 9 markets, including Belgium, France, Italy, Ireland, Qatar, Singapore, United Arab Emirates, Kuwait and the United Kingdom.
Offices: 1 Cousin Lane, The River Building, London, England EC4R 3TE, GB · 1 bis Avenue de la République, Paris, Île-de-France 75011, FR
We're transforming the way you shop and eat, bringing the neighbourhood to your door.
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2013
Headquarters
London, England
LinkedIn followers
332,736
Total funding
$1.7B
Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski.
Deliveroo works with approximately 176,000 best-loved restaurants and grocery partners, as well as around 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with offices around the globe.
Deliveroo operates across 9 markets, including Belgium, France, Italy, Ireland, Qatar, Singapore, United Arab Emirates, Kuwait and the United Kingdom.
Offices: 1 Cousin Lane, The River Building, London, England EC4R 3TE, GB · 1 bis Avenue de la République, Paris, Île-de-France 75011, FR