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Jobs at Decision Management Consultancy (Now Hiring) — 9 open

Decision Management Consultancy logoDecision Management Consultancy

Operations Manager

Muscat, Muscat Governorate, Oman · On-site

Senior+

We're recruiting an Operations Manager for one of our clients, a hospitality group based in Muscat, Oman. About Our Client Our client is a well-known hospitality group based in Muscat, Oman, known for delivering high-qua…

Skills: Multi-unit Operations Management, Strategic Planning, SOP Development, Food Safety & Hygiene, Team Leadership

Decision Management Consultancy logoDecision Management Consultancy

Senior Supply Chain Manager

Dubai, Dubai, United Arab Emirates · On-site

Senior+

We're recruiting a Senior Supply Chain Manager on behalf of a renowned luxury fashion brand based in Dubai.​ About Our Client Our client is a prestigious luxury couture fashion house based in Dubai, specializing in bespo…

Skills: Supply Chain Management, Procurement, International Trade, Logistics, Inventory Control

Decision Management Consultancy logoDecision Management Consultancy

Senior Tailor & Pattern Maker – Corsetry and Couture

Dubai, Dubai, United Arab Emirates · On-site

SeniorVisa sponsorship

We're recruiting a Senior Tailor & Pattern Maker – Corsetry and Couture on behalf of a renowned luxury fashion brand based in Dubai.​ About Our Client Our client is a prestigious luxury couture fashion house based in Dub…

Skills: Pattern Making, Corsetry, Couture Sewing, Draping, Garment Construction

Decision Management Consultancy logoDecision Management Consultancy

Order Management & Logistics Specialist

Dubai, Dubai, United Arab Emirates · On-site

Senior

We are recruiting an Order Management & Logistics Specialist for one of our clients, a leading pharmaceutical company based in Dubai. About Our Client Our client is a well-established pharmaceutical company in Dubai, rec…

Skills: Order Management, Logistics Operations, SAP, Supply Chain Management, ERP Systems

Decision Management Consultancy logoDecision Management Consultancy

Project Architect

Dubai, Dubai, United Arab Emirates · On-site

Senior

We're recruiting a Project Architect for one of our clients, an architectural consultancy company based in Dubai, UAE. About Our Client: Our client is a growing architectural consultancy focused on delivering innovative,…

Skills: Architectural Planning, Design Development, Authority Approvals, Project Coordination, Regulatory Compliance

Decision Management Consultancy logoDecision Management Consultancy

Technical Manager - Aluminum​ Systems Fabrication

Dubai, Dubai, United Arab Emirates · On-site

Senior+

We're recruiting a Technical Manager (Aluminum​ systems fabrication) for one of our clients, who is a leading manufacturing company based in Dubai, UAE. About Our Client: Our client is a leading manufacturing company bas…

Skills: CNC Machinery, Metal Fabrication, Aluminum Systems Processing, Production Line Layout, Technical Negotiation

Decision Management Consultancy logoDecision Management Consultancy

General Manager – Projects

Muscat, Muscat Governorate, Oman · On-site

Senior+

We're recruiting a General Manager – Projects for one of our clients, who is a leading Civil engineering company based in Muscat, Oman. About Our Client: Our client is a leading civil engineering organization that specia…

Skills: Project Management, Operational Planning, Budget Management, Risk Management, Contract Management

Decision Management Consultancy logoDecision Management Consultancy

Project Manager – Fit Out

Dubai, Dubai, United Arab Emirates · On-site

Senior+

We are recruiting a Project Manager – Fit Out for one of our clients in the civil engineering industry based in Dubai, UAE. About Our Client: Our client is a leading Dubai-based civil engineering company delivering high-…

Skills: Project Management, Fit Out Execution, MEP Integration, Design Coordination, Budgeting

Decision Management Consultancy logoDecision Management Consultancy

Head Chef – Seafoods

Muscat, Muscat Governorate, Oman · On-site

Senior+

We’re recruiting a Head Chef – Seafood to join one of our clients, a hospitality group based in Muscat, Oman. About Our Client: Our client is a well-established hospitality company based in Muscat, Oman, known for delive…

Skills: Menu Development, Kitchen Supervision, Seafood Preparation, Food Quality Control, Inventory Management

Decision Management Consultancy logo

Operations Manager

Decision Management Consultancy

Muscat, Muscat Governorate, Oman • On-site

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Senior+

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  • Full-time
  • bachelor degree
  • Competitive Salary, Employee Benefits as per the Oman Labor Law
  • Posted 5d ago
  • Apply by Jul 23
  • ~40 hrs/week

Responsibilities

Lead the strategy, planning, and daily end-to-end operations across multiple hospitality stores to ensure consistency in standards and service. Manage team performance, inventory control, and financial profitability while ensuring strict compliance with food safety and regulatory requirements.

Requirements

Requires a Bachelor's degree in Hotel Management, Hospitality, or Business Administration with over 10 years of experience in multi-unit operations. Candidates should be proficient in POS systems and operational reporting, with a strong focus on leadership and quality execution.

Full job description

We're recruiting an Operations Manager for one of our clients, a hospitality group based in Muscat, Oman.

About Our Client

Our client is a well-known hospitality group based in Muscat, Oman, known for delivering high-quality dining experiences and exceptional service standards. The organization operates with a strong focus on culinary excellence, guest satisfaction, and innovation, offering a diverse range of concepts that cater to both local and international audiences.


Key Responsibilities:

Strategy, Planning & Execution

  • Lead strategy and planning, and ensure consistent and timely execution across all stores
  • Ensure consistency in the execution of all standards, policies, and procedures
  • Develop, standardize, and continuously improve SOP frameworks
  • Ensure strict adherence to operational, food safety, hygiene, and service standards
  • Manage franchise-franchisor communication and ensure compliance with franchisor requirements
  • Drive continuous improvement in operational systems, audits, quality controls, and digital initiatives
Operations Management
  • Manage end-to-end daily operations
  • Maintain operational readiness always during business hours
  • Ensure proper billing, prevent revenue leakage, and maintain transaction accuracy
  • Ensure all equipment, machines, and assets are properly maintained
  • Report operational issues to management

Team Management

  • Plan, recruit, and select staff in coordination with HR and Management
  • Train, lead, and motivate employees to ensure team performance and minimize staff turnover
  • Conduct performance reviews, identify training needs, and initiate development programs
  • Handle employee grievances and maintain workplace harmony

Quality Assurance & Customer Experience

  • Maintain a warm, welcoming, and hospitable culture
  • Ensure consistency in product quality, presentation, portion sizes, and service standards
  • Handle customer complaints efficiently and with the highest level of attention
  • Ensure customer online feedback is monitored

Inventory Management

  • Monitor inventory control, ordering patterns, par levels, and stock accuracy
  • Reduce waste and variances, and ensure proper stock rotation
  • Manage vendor performance and ensure procurement costs efficiencies

Compliance, Hygiene & Safety

  • Ensure compliance with local municipality, food safety, and regulatory requirements
  • Implement proper SOPs and checklists for cleanliness, pest control, safety checks (equipment, fire, gas, and electrical), and risk management
  • Maintain audit readiness and implement corrective action plans

Sales & Profitability
  • Achieve monthly and annual sales targets
  • Monitor daily sales reports and cash handling
  • Implement strategies to increase average bill value through upselling, combo offers, and promotional campaigns
  • Monitor profit margins, optimize resource utilization, and control operational costs
  • Prepare daily, weekly, and monthly reports and share them with Management



Requirements

  • Bachelor’s degree in Hotel Management, Hospitality, or Business Administration
  • Minimum 10+ years of experience in multi-unit operations management
  • Solid understanding of business financials, digital platforms, hospitality standards, food safety requirements, customer service excellence, and industry best practices
  • Proficiency in POS systems, inventory management platforms, and operational reporting tools
  • Strong leadership, team management, and customer-focused mindset
  • Strong focus on quality, consistency, standards, and a high level of planning and execution
  • Fluency in both Arabic and English is preferred.


Benefits

  • Competitive Salary
  • Employee Benefits as per the Oman Labor Law


Related keywords

HospitalityMulti-unit OperationsSOPFood SafetyHygienePOS SystemsInventory ControlRevenue LeakageCustomer FeedbackVendor PerformanceProcurementMunicipality ComplianceUpsellingProfit MarginsResource OptimizationMuscat

About Decision Management Consultancy

LinkedInVisit site
Industry
Business Consulting and Services
Company size
11-50 employees
Founded
2010
Headquarters
Abu Dhabi
LinkedIn followers
349

Decision Management Consultancy LLC is a specialized consultancy firm established in January 2010, dedicated to offer the best management consultancy services and training at a high level of quality and excellence standards. With its policy of supplying expertise, DMC is looking forward to acquire an outstanding record of success among its clients. DMC aims to create prosperous developments for all business enterprises. Our services include the best practices tailored to meet our clients' goals and objectives, and to assist them in dealing with complex business and management decisions, within the areas of DMC’s expertise. The DMC is highly professional and has expert staff from a diversified backgrounds who collaborate together to help companies develop and move forward by putting all their knowledge, competencies, skills, and experience at the clients’ end.

Offices: Decision Management Consultancy Defense Road, Abu Dhabi, UAE, P.O.Box: 111551, Abu Dhabi, AE

Human ResourcesBusiness DevelopmentConsulting
View all jobs at Decision Management Consultancy

About Decision Management Consultancy

LinkedInVisit site
Industry
Business Consulting and Services
Company size
11-50 employees
Founded
2010
Headquarters
Abu Dhabi
LinkedIn followers
349

Decision Management Consultancy LLC is a specialized consultancy firm established in January 2010, dedicated to offer the best management consultancy services and training at a high level of quality and excellence standards. With its policy of supplying expertise, DMC is looking forward to acquire an outstanding record of success among its clients. DMC aims to create prosperous developments for all business enterprises. Our services include the best practices tailored to meet our clients' goals and objectives, and to assist them in dealing with complex business and management decisions, within the areas of DMC’s expertise. The DMC is highly professional and has expert staff from a diversified backgrounds who collaborate together to help companies develop and move forward by putting all their knowledge, competencies, skills, and experience at the clients’ end.

Offices: Decision Management Consultancy Defense Road, Abu Dhabi, UAE, P.O.Box: 111551, Abu Dhabi, AE

Human ResourcesBusiness DevelopmentConsulting
View all jobs at Decision Management Consultancy

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