Clera home
·Dashboard

Jobs at DebtBlue (Now Hiring) — 1 open

DebtBlue logoDebtBlue

Settlement Negotiator

Richardson, Texas, United States · On-site

Mid level

Traditional Negotiator - Negotiations Department DebtBlue, LLC is a fast‑growing debt settlement organization committed to helping individuals and families regain financial stability. We serve with integrity, compassion,…

Skills: Debt Negotiation, Consultative Sales, Financial Consultation, Client Relationship Management, Emotional Intelligence

DebtBlue logo

Settlement Negotiator

DebtBlue

Richardson, Texas, United States • On-site

Apply
Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • high school
  • Posted 106d ago
  • ~40 hrs/week

Responsibilities

The role involves negotiating debt settlements with creditors, collection agencies, and law firms to secure favorable terms for clients. Additionally, the negotiator conducts financial consultations to guide clients toward debt resolution solutions while managing an account queue to meet production goals.

Requirements

Candidates must have at least 3 years of experience in customer service, collections, or negotiation and a high school diploma or GED. Proficiency in Microsoft Office and strong mathematical and communication skills are required.

Full job description

Traditional Negotiator - Negotiations Department

DebtBlue, LLC is a fast‑growing debt settlement organization committed to helping individuals and families regain financial stability. We serve with integrity, compassion, and excellence-helping people restore peace of mind and move toward a stronger financial future. If you value meaningful work and want to make an impact, you'll feel at home here.


Job Summary

The Traditional Negotiator at DebtBlue plays a critical role in helping individuals regain control of their financial future. This position is responsible for both negotiating settlements with creditors and engaging directly with clients seeking relief from overwhelming debt.

This role combines strong negotiation expertise with consultative client engagement. The specialist conducts financial consultations, guides clients through debt resolution solutions, and works with creditors, collection agencies, and law firms to secure favorable settlements.

Success in this role requires consultative sales ability, emotional intelligence, disciplined execution, and a commitment to delivering exceptional client experiences while achieving performance goals.


Key Responsibilities

  • Negotiate with creditors, collection agencies, and attorney offices on behalf of our clients
  • Effectively manage an open queue of accounts to consistently hit your monthly production expectation to meet department budgets
  • Review clients account to determine funds necessary to complete settlement and payment of company fees in proper amount of time set forth by the department
  • Manage the relationship between the Creditors and our business
  • Calculate acceptable percentages for settlement according to guidelines set forth by department
  • Maintain spreadsheet of all client settlements to track payments and letters
  • Other duties as required to support department operations

Core Competencies

  • Consultative Skills Ability to diagnose financial situations, build trust, and guide clients toward appropriate solutions.
  • Emotional Intelligence & Empathy Ability to connect with individuals experiencing financial stress while maintaining professionalism and compassion.
  • Communication & Influence Clear, confident communication that helps clients understand and commit to solutions.
  • Discipline & Execution Strong personal accountability for activity levels, pipeline management, script compliance and results.
  • Adaptability & Continuous Learning Open to coaching, feedback, and continuous improvement.

 

Required Qualifications:

  • High school diploma or GED (preferred)
  • 3+ years' experience in a customer service, collections, or negotiation role (required)
  • Effective communication skills (verbal and written)
  • A high degree of initiative with the ability to meet and exceed monthly goals
  • Able to prioritize and meet deadlines with little to no supervision
  • Ability to pay close attention to detail and apply policies, procedures, and guidelines to a variety of situations
  • Strong math skills
  • Proficiency in Microsoft Office, SharePoint and client service software, database, and tools
  • Bilingual (Spanish) is a plus

Key Behaviors Aligned with DebtBlue Values

  • Growth Mindset Relentlessly pursue improvement and commit to becoming your best self. Your mindset determines your ceiling.
  • Empathy Listen first, act with compassion, and treat every person with dignity and understanding-because dignity is not negotiable.
  • Empowering Help clients overcome adversity by guiding them toward solutions that restore confidence and financial control.
  • Ownership Own the outcome in every interaction. Practice disciplined accountability-no excuses, just results.
  • Focus Play the next play. Execute with precision and win through attention to detail.
  • Integrity Protect the standard by doing the right thing-always, especially when no one is watching.

Traditional Negotiator's embody DebtBlue's mission to fight for people overwhelmed by debt-negotiating relentlessly, advocating with empathy, and delivering real peace of mind to secure financial independence one client at a time.


Equal Opportunity Employer

DebtBlue, LLC is proud to be an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws.

#ZR

 

Related keywords

Debt SettlementCreditorsCollection AgenciesFinancial StabilityConsultative EngagementDebt ResolutionMicrosoft OfficeSharePointClient Service SoftwareDatabase ToolsFinancial ConsultationAccount Queue ManagementProduction ExpectationsBilingual SpanishDebtBlue

About DebtBlue

LinkedInVisit site

Debt Relief That’s A Call or a Click Away

Industry
Financial Services
Company size
51-200 employees
Founded
2018
Headquarters
Richardson, TX
LinkedIn followers
1,496

Backed by more than 20 years of experience, the DebtBlue team is committed to helping individuals and families get back on their feet financially. By reducing the principle portion of your credit card debt, department store bills or medical bills, DebtBlue clients can get out of debt more quickly and regain the financial stability that may be lost to the unexpected loss of a job, sickness, or divorce. The DebtBlue team is comprised of finance specialists who “speak the language” of debt settlement. We have deep connections throughout the creditor landscape, and we fight hard to maximize debt savings with every interaction we make on your behalf. This is your livelihood, your peace of mind, your good night’s sleep that’s at stake. And we get that. Our team is here to perform for you, negotiating the deepest reductions and terms for your best-case debt settlement. We serve with integrity, and our clients are the center of our debt settlement universe. Partner with a team that’s “been there, done that” when it comes to debt management. Our team of finance specialists works hard from our Dallas/Fort Worth headquarters and across the nation.

Offices: 1125 E. Campbell Road, Richardson, TX 75081, US

FinanceDebt CollectionsFinancial Services
View all jobs at DebtBlue

About DebtBlue

LinkedInVisit site

Debt Relief That’s A Call or a Click Away

Industry
Financial Services
Company size
51-200 employees
Founded
2018
Headquarters
Richardson, TX
LinkedIn followers
1,496

Backed by more than 20 years of experience, the DebtBlue team is committed to helping individuals and families get back on their feet financially. By reducing the principle portion of your credit card debt, department store bills or medical bills, DebtBlue clients can get out of debt more quickly and regain the financial stability that may be lost to the unexpected loss of a job, sickness, or divorce. The DebtBlue team is comprised of finance specialists who “speak the language” of debt settlement. We have deep connections throughout the creditor landscape, and we fight hard to maximize debt savings with every interaction we make on your behalf. This is your livelihood, your peace of mind, your good night’s sleep that’s at stake. And we get that. Our team is here to perform for you, negotiating the deepest reductions and terms for your best-case debt settlement. We serve with integrity, and our clients are the center of our debt settlement universe. Partner with a team that’s “been there, done that” when it comes to debt management. Our team of finance specialists works hard from our Dallas/Fort Worth headquarters and across the nation.

Offices: 1125 E. Campbell Road, Richardson, TX 75081, US

FinanceDebt CollectionsFinancial Services
View all jobs at DebtBlue

Similar companies hiring

JPMorganChase (5433)HSBC (4945)Citi (2707)Wells Fargo (2316)PNC (1980)Truist (1787)Tata Capital (1619)H&R Block (1461)RBCx (1414)State Street (1300)BMO (1239)Capital One (1186)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty