Analyst, Client Service Manager, Corporate Banking, Technology and Operations
Gurgaon, Haryana, India · On-site
Senior$6.0B raised
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, peopl…
Skills: Trade Finance, Client Servicing, Documentary Letters Of Credit, Standby Letters Of Credit, Bank Guarantee
Officer, Customer Service Officer, Consumer Banking Group
Mumbai City District, Maharashtra, India · On-site
Mid level$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
VP, Loans Product Management – Equipment & Vehicle Financing (Mid Cap & SME), Institutional Banking Group
Singapore · On-site
Senior+$6.0B raised
About the Role We are seeking an experienced Loan Product specialist to oversee the governance, design, and lifecycle management of Equipment and Vehicle Financing products for Mid-Cap and SME clients. The role emphasize…
Kwun Tong, Hong Kong Island, Hong Kong S.A.R. · On-site
Mid level$6.0B raised
Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capa…
Skills: Fund accounting, Financial analysis, Data management, Problem-solving, Organizational skills
Senior Officer, Branch Relationship Manager, Consumer Banking Group
pune, Maharashtra, India · On-site
Mid level$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the co…
Kwun Tong, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Vice President, Wealth Advisory Platform Specialist, Consumer Banking Group
Singapore · On-site
Senior+$6.0B raised
Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a …
Analyst, Relationship Manager, Credit Program Small, Small Medium Enterprises
Ernakulam, Kerala, India · On-site
Mid level$6.0B raised
Business Function Corporate and Investment Banking provides corporate customers with a full range of Commercial banking products and services including cash management services, current accounts time deposits, trade fina…
Skills: Relationship management, Working capital finance, Sales, Negotiation, Communication
OFFICER, Specialist, Contact Centre, Consumer Banking, COO
Taipei, Taiwan · On-site
Entry level$6.0B raised
Business Function Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and inn…
Assistant Vice President, Channel Relationship Manager, Small Medium Enterprises
Bengaluru, Karnataka, India · On-site
Senior$6.0B raised
Business Function Corporate and Investment Banking provides corporate customers with a full range of Commercial banking products and services including cash management services, current accounts time deposits, trade fina…
Skills: Relationship management, Sales process, Transaction banking, FEMA, SEBI framework
Job Objective DBS Bank is looking for a Platform SRE Engineer with experience working on enterprise level data engineering, analytics, and observability applications. The SRE engineer would be responsible for ensuring hi…
Skills: Site Reliability Engineering, Observability, ELK Stack, Grafana, Open Telemetry
Officer, Branch Relationship Manager, Growth, Consumer Banking Group
Mumbai City, Maharashtra, India · On-site
Mid level$6.0B raised
DBS Bank has been present in India for 30 years, opening its first office in Mumbai in 1994. DBS Bank India Limited is the first among the large foreign banks in India to start operating as a wholly owned, locally incorp…
Guangzhou City, Guangdong Province, China · On-site
Senior$6.0B raised
Job Objective We are a leading technology hub in Guangzhou, dedicated to innovation and excellence in the tech industry. We are seeking an experienced and highly motivated risk manager role with focus mainly on operation…
Vice President, Specialist Risk Technology, Technology and Operations
Mumbai City, Maharashtra, India · On-site
Senior+$6.0B raised
Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capa…
Skills: Technology Risk Management, Information Security, Technology Audit, Regulatory Compliance, Risk Control Self Assessments
Senior Officer, Branch Operations & Service Head, Consumer Banking Group
Padiyur, Tamil Nadu, India · On-site
Senior$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Skills: Branch banking operations, Regulatory compliance, Team management, Leadership, Customer service
SVP, Team Lead, Operational Risk Management, Corporate Banking
Singapore · On-site
Senior+$6.0B raised
Job Purpose This role is primarily under the Risk and Control & International Centres Oversight team, who works with the accountable business heads, location COOs, location Unit Operational Risk Managers and various supp…
AVP, Branch Business Manager, Consumer Banking Group
Tainan, Taiwan · On-site
Senior$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Skills: Team leadership, Customer service, Business strategy, Financial reporting, Data analysis
Analyst, Client Service Manager, Corporate Banking, Technology and Operations
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Full-time
bachelor degree, postgraduate degree
Posted 2d ago
~40 hrs/week
Responsibilities
The incumbent will serve as the primary point of contact for trade finance clients, managing end-to-end transaction processing and resolving queries. They are responsible for maintaining operational standards, managing key performance indicators, and strengthening relationships with internal stakeholders.
Requirements
Candidates must have at least 7 years of experience in trade finance products such as letters of credit and bank guarantees. A graduate or postgraduate degree is required, along with excellent customer management and risk mitigation skills.
Full job description
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Requirements
Job Purpose
Client Servicing for Trade Finance Operations
Key Accountabilities
Client servicing and handholding of Trade Finance transactions. Incumbent would be the single point of contact for the client for all trade transactions
Job Duties & Key Requirements
Capable managing the Customers and handling queries for Trade, Cash and Loan products.
Strengthen relationship with the various stake holders like branches, Relationship Managers and internal teams to resolve all trade queries and issues promptly
Own the Customer Transaction end to end
Ensure that the self KPI’s and KRI’s are managed and maintained as per the group’s expected standards
Advise the client on the trade transactions
Handling all types of customer complaints, enquiries Queries. regarding any clarification with respect to trade transactions
Required Experience / Competencies
Should have working knowledge of various Trade Products related to Documentary Letters of Credit, Standby Letters of Credit, Bank Guarantee, Bank-to-Bank Reimbursements, Fund Transfer, and Swifts
7+ years of Work Experience in handling the Trade Finance products
Excellent Client / Customer management skills, business orientation
To manage processes and metrics on a day to day basis
To provide proper guidance and support to the team as required, capability to identify areas of risk and ensure proper mitigates and controls are put in place
Education / Preferred Qualifications
Graduate / Post-Graduate with relevant work experience in working in the Trade Finance Unit and handling of all the Trade Finance Products
DBS India - Culture & Behaviours
Drive Performance Through Value Based Propositions
Ensure Customer Focus by Delighting Customers & Reduce Complaints
Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
Offices: 12 Marina Boulevard, DBS Asia Central @ Marina Bay Financial Centre Tower 3, Singapore, 018982, SG · 11/F The Center, 99 Queen's Road Central, Hong Kong, HK · 18th Floor DBS Bank Tower, 1318 Lu Jia Zui Ring Road, Shanghai, 200120, CN · Songren Road No. 36, 17F, Xinyi District, Taipei, 110, TW · 3rd Floor, Fort House, 221, Dr. D.N. Road, Fort, Mumbai, 400001, IN
Banking and FinanceWealth ManagementFinanceCyber SecurityBankingBusiness DevelopmentFinancial ServicesIT Infrastructure
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
Offices: 12 Marina Boulevard, DBS Asia Central @ Marina Bay Financial Centre Tower 3, Singapore, 018982, SG · 11/F The Center, 99 Queen's Road Central, Hong Kong, HK · 18th Floor DBS Bank Tower, 1318 Lu Jia Zui Ring Road, Shanghai, 200120, CN · Songren Road No. 36, 17F, Xinyi District, Taipei, 110, TW · 3rd Floor, Fort House, 221, Dr. D.N. Road, Fort, Mumbai, 400001, IN
Banking and FinanceWealth ManagementFinanceCyber SecurityBankingBusiness DevelopmentFinancial ServicesIT Infrastructure