OFFICER, Customer Service Ambassador, Treasures, Consumer Banking Group
Taichung, Taiwan · On-site
Mid level$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
The Key accountabilities cover for the checker role: - To perform Cards & Unsecured Lending exception case by channel request, including static data change. - To perform card re-issue , cash advance PIN generation and ma…
Analyst, Credit Analyst - Supply Chain Finance, Small Medium Enterprises
Mumbai City, Maharashtra, India · On-site
Senior$6.0B raised
Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade fi…
Officer, Customer Service Officer, Consumer Banking Group
Mumbai City District, Maharashtra, India · On-site
Mid level$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Senior Officer, Branch Relationship Manager, Consumer Banking Group
Rajpur Sonarpur, West Bengal, India · On-site
Senior$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the co…
Assistant Officer, Personal Banker, Consumer Banking Group
Durg, Chhattisgarh, India · On-site
Entry level$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Analyst, Client Service Manager, Corporate Banking, Technology and Operations
Bengaluru, Karnataka, India · On-site
Senior$6.0B raised
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, peopl…
Skills: Trade Finance, Client Servicing, Documentary Letters Of Credit, Standby Letters Of Credit, Bank Guarantee
Analyst, Client Service Manager, Corporate Banking, Technology and Operations
Gurgaon, Haryana, India · On-site
Senior$6.0B raised
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, peopl…
Assistant Officer, Personal Banker, Consumer Banking Group
Delhi, India · On-site
Entry level$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
ALYST, Specialist, Business Development - Consumer Lending, Consumer Banking (RE0051)
Bengaluru, Karnataka, India · On-site
Mid level$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
ALYST, Specialist, Know Your Customer, Consumer Banking, Consumer Banking Group
Hong Kong Island, Hong Kong, China · On-site
Mid level$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Skills: Know Your Customer, Customer Due Diligence, Anti-Money Laundering, Risk assessment, Data entry
AVP, Full Stack Engineer, Wealth Management Technology, Group Technology
Singapore, Singapore, Singapore · On-site
Senior+$6.0B raised
The Role DBS Bank is seeking a highly skilled and experienced, Full Stack Engineer, to lead the design, development, and delivery of enterprise-grade platforms within our Wealth Management Technology department. You will…
Skills: Java, ReactJS, Python, Full Stack Development, Micro-frontend Architecture
Analyst, Client Service Manager, Corporate Banking, Technology and Operations
Mumbai City, Maharashtra, India · On-site
Senior$6.0B raised
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, peopl…
Skills: Trade Finance, Client Servicing, Documentary Letters Of Credit, Standby Letters Of Credit, Bank Guarantee
Analyst, Client Service Manager, Corporate Banking, Technology and Operations
Bengaluru, Karnataka, India · On-site
Senior$6.0B raised
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, peopl…
AVP/Sr. Assoc, Non-Human Identity Security Engineer, Information Security Services, Group Technology
Singapore, Singapore, Singapore · On-site
Senior$6.0B raised
Business Function Group Technology empowers the bank with an efficient, nimble and resilient infrastructure and system through a strategic focus on productivity, quality & control, technology, coupled with strengthening …
Skills: Secrets Management, Identity and Access Management, Java, Python, Kubernetes
OFFICER, Customer Service Ambassador, Treasures, Consumer Banking Group
Taichung, Taiwan · On-site
Mid level$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Analyst, Client Service Manager, Corporate Banking, Technology and Operations
Gurgaon, Haryana, India · On-site
Senior$6.0B raised
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, peopl…
Skills: Trade Finance, Client Servicing, Documentary Letters Of Credit, Standby Letters Of Credit, Bank Guarantee
Senior Officer, Branch Operations And Service Head, Consumer Banking Group
Ranchi, Jharkhand, India · On-site
Senior$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Skills: Branch banking operations, Regulatory compliance, Team management, Customer service, Process improvement
Associate, Specialist, Service Delivery Engineer, Technology & Operations
Kwun Tong, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior$6.0B raised
Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capa…
Business Function Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and inno…
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Full-time
Competitive salary, Professional development
Posted 2d ago
~40 hrs/week
Responsibilities
Provide exceptional customer service and tailored financial solutions to high-net-worth clients in the Treasures segment. Collaborate with cross-functional teams to manage accounts, provide investment advisory, and foster strong client relationships.
Requirements
Requires a minimum of 2 years of experience in a customer service or client-facing role within the financial services industry. Candidates must possess strong communication, interpersonal, and problem-solving skills along with proficiency in banking software.
Full job description
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
Provide exceptional customer service and support to high-net-worth clients in the Treasures segment of the Consumer Banking Group
Assist clients with a wide range of banking and financial services, including account management, investment advisory, and wealth planning
Proactively identify client needs and provide tailored solutions to enhance their banking experience
Maintain a deep understanding of the bank's products, services, and policies to effectively address client inquiries and concerns
Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction
Participate in client events and outreach activities to build strong relationships and foster client loyalty
Requirements
Minimum 2 years of experience in a customer service or client-facing role, preferably in the banking or financial services industry
Strong communication and interpersonal skills, with the ability to interact with clients from diverse backgrounds
Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
Proficient in the use of relevant banking and financial software applications
Ability to work in a team environment and collaborate effectively with colleagues
Commitment to continuous learning and professional development
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
Offices: 12 Marina Boulevard, DBS Asia Central @ Marina Bay Financial Centre Tower 3, Singapore, 018982, SG · 11/F The Center, 99 Queen's Road Central, Hong Kong, HK · 18th Floor DBS Bank Tower, 1318 Lu Jia Zui Ring Road, Shanghai, 200120, CN · Songren Road No. 36, 17F, Xinyi District, Taipei, 110, TW · 3rd Floor, Fort House, 221, Dr. D.N. Road, Fort, Mumbai, 400001, IN
Banking and FinanceWealth ManagementFinanceCyber SecurityBankingBusiness DevelopmentFinancial ServicesIT Infrastructure
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
Offices: 12 Marina Boulevard, DBS Asia Central @ Marina Bay Financial Centre Tower 3, Singapore, 018982, SG · 11/F The Center, 99 Queen's Road Central, Hong Kong, HK · 18th Floor DBS Bank Tower, 1318 Lu Jia Zui Ring Road, Shanghai, 200120, CN · Songren Road No. 36, 17F, Xinyi District, Taipei, 110, TW · 3rd Floor, Fort House, 221, Dr. D.N. Road, Fort, Mumbai, 400001, IN
Banking and FinanceWealth ManagementFinanceCyber SecurityBankingBusiness DevelopmentFinancial ServicesIT Infrastructure