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Dana Innovations inc logoDana Innovations inc

Credit Manager

San Clemente, California, United States · On-site

Senior+

Description Position Title: Credit Manager Department: Finance - Accounts Receivable & Credit Reports to: Assistant Controller Location: San Clemente, CA Job Description The Credit Manager leads Sonance's global Accounts…

Skills: Credit Risk Evaluation, Accounts Receivable Management, Collections, DSO Management, Bad Debt Management

Dana Innovations inc logo

Credit Manager

Dana Innovations inc

San Clemente, California, United States • On-site

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Senior+

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  • Full-time
  • bachelor degree
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Credit Manager leads global accounts receivable, credit, and collections operations to protect the company's financial health. Key duties include evaluating customer creditworthiness, managing the bad debt reserve, and overseeing the end-to-end order-to-cash cycle.

Requirements

Requires a Bachelor's degree in Finance, Accounting, or Business and over 10 years of progressive experience in credit and collections. Proficiency in ERP systems and advanced Excel is essential, along with strong leadership and analytical capabilities.

Full job description

Description

Position Title: Credit Manager

Department: Finance - Accounts Receivable & Credit

Reports to: Assistant Controller

Location: San Clemente, CA

Job Description  

The Credit Manager leads Sonance's global Accounts Receivable, Credit, Collections, Cash Application, and Order-to-Cash operations. This role is responsible for evaluating customer creditworthiness, establishing and enforcing credit and collection policies, and managing the full accounts receivable cycle.  Working closely with the Assistant Controller, CFO, and cross-functional partners in Sales, Operations, and Customer Service, the Credit Manager monitors the aging of accounts, manages the bad debt reserve, and ensures the timely collection of outstanding balances. As the primary point of contact for credit-related decisions, the Credit Manager plays a key role in protecting and strengthening the financial health of the company.

Key Responsibilities

  

Credit Evaluation & Risk Management

  • Evaluate new and existing customers for creditworthiness and approve credit decisions; assign appropriate credit terms and credit limits in accordance with company policy.
  • Establish and maintain credit policies, payment terms, and credit limits, ensuring all orders comply with company credit and collection policy.
  • Monitor and manage credit exposure across the customer portfolio, including international credit risk and export documentation requirements.

Collections & Accounts Receivable

  • Manage the end-to-end collections process, maintaining regular contact with customers and verifying the status of outstanding payments.
  • Monitor AR aging, DSO, CEI, bad debt, and overall collection performance, driving corrective action where needed.
  • Resolve customer disputes and partner with Sales to accelerate collections and improve cash flow.
  • Assign accounts to outside collection agencies as needed, with Assistant Controller approval.
  • Work with the Assistant Controller to calculate DSO and manage bad debt and the bad debt reserve.

Cash Application & Reconciliation

  • Oversee daily posting of cash receipts; reconcile accounts and resolve discrepancies in a timely manner.
  • Support month-end close, including reconciliations, write-offs, and related journal activity.

Reporting & Cash Forecasting

  • Generate daily and monthly reports for the Assistant Controller and CFO on the status of past-due accounts.
  • Forecast cash collections and provide executive-level KPI reporting on AR and credit performance.

Dealer, Distributor & International Programs

  • Manage dealer and distributor credit programs, supporting both domestic and international distributors.
  • Review distributor inventory and payment trends to inform credit and collection strategy.
  • Coordinate the resolution of rebate, deduction, and pricing disputes.
  • Partner with Logistics and Supply Chain on order releases and credit holds.

Process, Systems & Compliance

  • Ensure internal control compliance across all AR and credit processes.
  • Drive ERP, reporting, and process automation improvements to increase efficiency and accuracy.

Team Leadership

  • Lead, develop, and mentor the AR/Credit team, driving results and maintaining accountability across the credit function.

 

Key Performance Indicators

  

  • Days Sales Outstanding (DSO) • Collection Effectiveness Index (CEI)
  • Current AR % • 90+ Day Aging
  • Bad Debt % • Cash Forecast Accuracy
  • Dispute Resolution Cycle Time

Ideal Team Member

  • Hungry, Humble, and Smart – embodies the Sonance team culture
  • Strategic thinker with the ability to execute tactically
  • Entrepreneurial mindset with a competitive drive to win
  • High integrity, trustworthiness, and a commitment to doing the right thing
  • Resilient and composed under pressure
  • Inspiring leader who motivates others through action & vision

Requirements

Qualifications & Skills

Experience:  

  • Bachelor's degree in Finance, Accounting, or Business (or a related field).
  • 10+ years of progressive experience in Credit/Collections/Accounts Receivable, including credit risk evaluation, DSO management, bad debt management, and AR reconciliation.
  • Prior experience leading or developing a team preferred.
  • Prior collections experience in the audio electronics or consumer electronics field a plus.

Technical Skills:

  • Experience with ERP systems (e.g., PeopleSoft, Oracle, EPICOR, SAP, NETSUITE).
  • Advanced Excel skills; Power BI and CLAUDE AI experience.
  • Solid financial acumen across credit risk evaluation, DSO calculation, bad debt management, and accounts receivable reconciliation.

Core Competencies:

  • Communication — Strong verbal and written communication skills; able to maintain professional relationships with customers and internal stakeholders throughout the collections process.
  • Leadership — Strong managerial skills with the ability to drive results, maintain accountability, and develop a high-performing team.
  • Analytical — Strong analytical skills with the ability to interpret AR data, identify trends, and make sound credit decisions.

Sonance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where innovation thrives through authentic partnerships.

Related keywords

Accounts ReceivableCredit ManagementCollectionsDSOCEIBad Debt ReserveOrder-to-CashPeopleSoftOracleEpicorSAPNetSuitePower BIClaude AICash ForecastingCredit Limits

About Dana Innovations inc

LinkedInVisit site
Industry
Chemical Manufacturing
Company size
11-50 employees
Founded
1985
Headquarters
Montreal, Québec
LinkedIn followers
136

Manufacturer of liquid cleaning/maintenance products for buildings, restaurants, automotive and commercial/public transit industries. With 30 years of industry experience and an extensive engagement in research and development we provide a diverse and broad product line with unfailing product quality and consistency. Our lines reflect environmentally conscientious choices, are supplied in our exclusive ergonomic/space-saving bottle design and are readily available with minimum time delay. - Automotive Exterior / Interior - Commercial Transit - Public Transit - Polishes, Waxes, Conditioners, Protective Treatments - Building Maintenance - High Profile Floor Care and Sealer Systems - Industrial Cleaners and Degreasers - Ware-washing / Food Processing Equipment - Commercial Laundering - Germicidal & Biological Cleaners - Hygienic Cleansers Innovative specialty products can also be developed to meet unique client challenges. Entrust us with your current needs and new development requirements. We urge you to compare before you commit!

Offices: 3532 Griffith, Montreal, Québec H4T 1A7, CA

Automotive Exterior / InteriorCommercial TransitPolishesWaxesProtective TreatmentsHigh Profile Floor Care and Sealer SystemsIndustrial Cleaners and DegreasersCommercial LaunderingGermicidal & Biological Cleanersand Hygienic Cleansers
View all jobs at Dana Innovations inc

About Dana Innovations inc

LinkedInVisit site
Industry
Chemical Manufacturing
Company size
11-50 employees
Founded
1985
Headquarters
Montreal, Québec
LinkedIn followers
136

Manufacturer of liquid cleaning/maintenance products for buildings, restaurants, automotive and commercial/public transit industries. With 30 years of industry experience and an extensive engagement in research and development we provide a diverse and broad product line with unfailing product quality and consistency. Our lines reflect environmentally conscientious choices, are supplied in our exclusive ergonomic/space-saving bottle design and are readily available with minimum time delay. - Automotive Exterior / Interior - Commercial Transit - Public Transit - Polishes, Waxes, Conditioners, Protective Treatments - Building Maintenance - High Profile Floor Care and Sealer Systems - Industrial Cleaners and Degreasers - Ware-washing / Food Processing Equipment - Commercial Laundering - Germicidal & Biological Cleaners - Hygienic Cleansers Innovative specialty products can also be developed to meet unique client challenges. Entrust us with your current needs and new development requirements. We urge you to compare before you commit!

Offices: 3532 Griffith, Montreal, Québec H4T 1A7, CA

Automotive Exterior / InteriorCommercial TransitPolishesWaxesProtective TreatmentsHigh Profile Floor Care and Sealer SystemsIndustrial Cleaners and DegreasersCommercial LaunderingGermicidal & Biological Cleanersand Hygienic Cleansers
View all jobs at Dana Innovations inc

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