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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Virtual Medical Care, Mental Health Care, Pre-tax Medical Flexible Spending Account
Posted 15h ago
~40 hrs/week
Responsibilities
The role involves contacting customers to collect payments on past due invoices and analyzing accounts to determine the best course of action. Additionally, the representative prepares collection reports and researches customer inquiries regarding contracts and account activity.
Requirements
Candidates must have a high school diploma and at least 2 years of corporate collections experience handled in a customer service manner. Proficiency in Microsoft Excel and Word, along with strong analytical and communication skills, is required.
Full job description
Collections Representative
CSI is one of the largest independent equipment leasing companies in the world. We provide our customers not only with financial solutions, but for help with asset management, end-of-life data security, disposal and more – all on a global scale. CSI employees have been working to provide intelligent solutions with superior customer service for over five decades. Start your journey with CSI today!
What to expect in this role on a given day:
CSI's Collections department works directly with our customers when following up on past due invoices. The team also creates regular internal reporting to provide updates and details to management within CSI regarding overdue invoices and balances due. Day to day responsibilities include:
Contact customers to collect payment on past due invoices. Analyze past due accounts to determine a course of action to collect.
Research transactions and review contracts to determine the best course of action to collect payment.
Participate in the preparation of collection reports.
Research customer questions, including reviewing CSI contracts and/or activity in CSI system, and possibly following up internally to obtain additional information. Respond to customers in a timely manner.
Document collection notes with accuracy.
You will be a good fit for this position if you have:
Ideal candidates have a professional and assertive approach with customers while also thinking analytically to solve issues. You will also have:
A high school diploma or equivalent
Excellent communication and organizational skills
Working knowledge of Microsoft Excel/Word
Detail oriented, analytical, ability to handle multiple priorities
Minimum 2 years of corporate collections experience
Experience in corporate collections handled in a customer service manner
Must be able to work with customers and internal departments at all levels to research, analyze, and determine a course of action to resolve and collect on past due accounts
Must be able to meet deadlines and be a team player
How we take care of our people:
Competitive pay & benefits package includes:
Medical, dental, and vision coverage for you & your family
Virtual medical and mental health care coverage
Pre-tax medical & dependent care flexible spending accounts
Health Reimbursement Arrangement
Company matched 401(k) retirement savings account
Company-paid short & long-term disability and life insurance
Employee Assistance Program
Paid Time Off
Hybrid work schedule
On-site fitness center
Wellness program
Company events
Equal Opportunity Employer, including disability/vets
Customers turn to CSI for superior service from industry experts. We are the resource, not only for financial solutions, but for help with asset management, end of life data security, disposal and more – all on a global scale. With operations across the Americas, Europe and Asia-Pacific, we are one of the largest equipment leasing companies in the world.
CSI has been investing in our customers' technology solutions for nearly five decades.
Offices: 620 Technology Dr, Weldon Spring, Missouri 63304, US · 2400 Winston Park Dr, Oakville, Ontario L6H 0G7, CA · Alameda Rio Negro, No 585 Bloco A, Suite 71, Barueri, São Paulo 06454-000, BR · 47 – 50 Peascod Street, Windsor , London SL4 1DE, GB · Av. Insurgentes Sur #1602, Piso. 10 Oficina 1002, Colonia Credito Constructor , Mexico City 03940, MX
Technology Equipment LeasingHealthcare Equipment LeasingMedia and Entertainment Equipment LeasingGovernment and Education Equipment Leasingand Equipment DisposalLeasingInformation TechnologyEducationSoftwareAsset Management
Customers turn to CSI for superior service from industry experts. We are the resource, not only for financial solutions, but for help with asset management, end of life data security, disposal and more – all on a global scale. With operations across the Americas, Europe and Asia-Pacific, we are one of the largest equipment leasing companies in the world.
CSI has been investing in our customers' technology solutions for nearly five decades.
Offices: 620 Technology Dr, Weldon Spring, Missouri 63304, US · 2400 Winston Park Dr, Oakville, Ontario L6H 0G7, CA · Alameda Rio Negro, No 585 Bloco A, Suite 71, Barueri, São Paulo 06454-000, BR · 47 – 50 Peascod Street, Windsor , London SL4 1DE, GB · Av. Insurgentes Sur #1602, Piso. 10 Oficina 1002, Colonia Credito Constructor , Mexico City 03940, MX
Technology Equipment LeasingHealthcare Equipment LeasingMedia and Entertainment Equipment LeasingGovernment and Education Equipment Leasingand Equipment DisposalLeasingInformation TechnologyEducationSoftwareAsset Management