Peachtree Corners, Georgia, United States · Remote OK
$14/hr–$26/hr
Entry level
💼 Ready to Make a Difference from the First Call? 📞 Be the Friendly Voice Customers Can Count On! Join Us as Contact Center Agent I – Remote Role | US What’s in it for you? 🔹 Stay Connected: Answer incoming calls and …
Skills: Customer Service, Inbound Call Handling, Data Documentation, Microsoft Office, Microsoft Excel
Peachtree Corners, Georgia, United States · Hybrid
Senior
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Manager – International Accounting & Consolidations
Peachtree Corners, Georgia, United States · Hybrid
$83k–$152k/yr
Senior
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Iloilo City, Western Visayas, Philippines · On-site
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Investigate and settle advanced, large loss, complex claims promptly and equitably under minimal supervision. Works within established authority on moderate-to-difficult claims. Reviews coverages, determines liability an…
We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the compa…
Skills: Customer Service, Communication Strategies, Customer Relationship Management, Verbal Communication, Written Communication
We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the compa…
Skills: Customer Service, Problem Solving, Communication Strategies, Customer Relationship Management, Verbal Communication
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Skills: Organizational Skills, Communication Skills, Multitasking, Clerical Tasks, Microsoft Word
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$14/hr–$26/hr
Full-time
high school
Medical Plan, Dental Plan, Vision Plan, Prescription Drugs, HSA, HRA
Posted 19d ago
~40 hrs/week
Remote in United States
Responsibilities
The agent will answer incoming calls to assist customers with claim-related inquiries and provide exceptional customer service. They are also responsible for accurately documenting information and maintaining records across multiple systems.
Requirements
Candidates should have a high school diploma and proficiency in MS Office, specifically Excel and Word. While entry-level candidates are welcome, previous inbound call center or customer service experience is preferred.
Full job description
💼 Ready to Make a Difference from the First Call?
📞 Be the Friendly Voice Customers Can Count On!
Join Us as Contact Center Agent I – Remote Role | US
What’s in it for you?
🔹 Stay Connected: Answer incoming calls and assist customers with claim-related inquiries.
🔹 Own the Details: Accurately document information and maintain records across multiple systems.
🔹 Be Essential: Deliver exceptional customer service that helps keep the claims process moving smoothly.
At Crawford, every claim represents a person and a community we help rebuild. As a Contact Center Agent I, your communication skills, customer-focused mindset, and computer proficiency will help create a positive experience for every caller. No experience? No problem—entry-level candidates are welcome!
This is your chance to be part of the One Crawford family—where your work makes a real impact.
✨ Ready to launch your customer service career? Apply today and help us restore lives!
Why Crawford?
Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:
Competitive base pay
- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate’s previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.
Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include:
- Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
*The above information highlights some of the benefits currently available to eligible full-time employees.
Training programs that promote continuous learning and career progression while enhancing job performance.
Sustainability programs that give back to the communities in which we live and work.
A culture of respect, collaboration, entrepreneurial spirit and inclusion.
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
Based in Atlanta, GA
Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.
Offices: 5335 Triangle Pkwy NW, Peachtree Corners, Georgia 30092, US
claims management serviceTPAinland marineworkers compensationand loss adjustingFinanceRisk ManagementInsurTechInsuranceProperty Insurance
Based in Atlanta, GA
Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.
Offices: 5335 Triangle Pkwy NW, Peachtree Corners, Georgia 30092, US
claims management serviceTPAinland marineworkers compensationand loss adjustingFinanceRisk ManagementInsurTechInsuranceProperty Insurance