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Assistant Branch Manager

Chattanooga, Tennessee, United States · On-site

Entry level

Assistant Branch Manager Job Overview At Courtesy Finance, an Assistant Branch Manager helps customers by providing them access to affordable financing that comes with fast, friendly service. As an Assistant Branch Manag…

Skills: Customer Service, Loan Application Processing, Debt Collection, Relationship Building, Basic Math

Courtesy Finance logo

Assistant Branch Manager

Courtesy Finance

Chattanooga, Tennessee, United States • On-site

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Entry level

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  • Full-time
  • high school, bachelor degree
  • Health Insurance, Vision Insurance, Dental Insurance, Disability Insurance, Life Insurance, 401K
  • Posted 7d ago
  • Apply by Oct 18
  • ~40 hrs/week

Responsibilities

The Assistant Branch Manager is responsible for building community relationships and processing loan applications. They also handle customer service, resolve client issues, and collect past due balances.

Requirements

Applicants must have a high school diploma and at least one year of experience in customer service and consumer lending, collections, or sales. Proficiency in Microsoft Office and basic math skills are required.

Full job description

Assistant Branch Manager Job Overview

At Courtesy Finance, an Assistant Branch Manager helps customers by providing them access to affordable financing that comes with fast, friendly service. As an Assistant Branch Manager, you will have the opportunity to help people every day. An Assistant Branch Manager is expected to take ownership of assigned tasks and help the branch be successful.

An Assistant Branch Manager’s daily activities and duties include:

  • Building relationships with customers, local business and others in the local community.
  • Completing loan applications and explaining loan contracts/terms.
  • Delivering excellent customer service and working with customers to help find solutions to their problems.
  • Working with customers to collect past due balances.

You will have the opportunity to develop valuable skills that can be used across a variety of financial services careers. Courtesy Finance offers all employees health, vision, dental, disability, and life insurance. Additional benefits offered to employees include 401K, paid time off, overtime pay, and a variety of incentive & bonus programs.

Assistant Branch Manager Qualifications

All applicants must have the following qualifications:

  • Willingness to work hard, take direction, provide excellent customer service, be compliant with all rules & regulations, and act with integrity.
  • Goal Oriented.
  • Reliable attendance.
  • Attention to detail.
  • Basic math skills and a comfort with numbers.
  • High School degree or equivalent. College coursework or degree a plus.
  • At least 1 year of customer service experience.
  • At least 1 year of experience in 1 or more of the following areas (more than 1 is a plus):
    • Installment lending, vehicle financing or similar consumer lending field.
    • Consumer debt collections.
    • Retail/consumer facing business.
    • Sales (such as retail sales, positions with sales goals, commission sales, account executive, etc.)
  • Computer skills including but not limited to Microsoft Word, Excel, and Outlook. Ability to learn new software.

About Courtesy Finance

Courtesy Finance is a local consumer finance company. We use the fact that we are a smaller, local company to be flexible and create a team atmosphere where everyone works together to provide our customers with a great experience.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

Related keywords

Installment LendingVehicle FinancingConsumer LendingDebt CollectionsRetail SalesFinancial ServicesLoan ContractsMicrosoft OfficeCustomer Relationship ManagementConsumer Finance

About Courtesy Finance

LinkedInVisit site

Our goal is to help improve the lives of those in the communities where we operate by expanding access to credit.

Industry
Financial Services
Company size
11-50 employees
Founded
2007
Headquarters
Atlanta, Georgia
LinkedIn followers
70

Courtesy Finance is a traditional installment lender based in Atlanta, Georgia. Founded in 2007, we currently have branches in Georgia and Tennessee. Courtesy Finance specializes in a variety of personal loans, consolidation loans, and auto loans. Our goal is to improve the lives of those in the communities where we operate by expanding access to credit. Courtesy Finance accomplishes this by understanding our customers’ needs and offering them traditional installment loans with clear terms and a payment they can afford. Our local branch employees live and work in the communities we serve, and are in a unique position to provide personal, one-on-one service to our customers. We support efforts to protect and educate consumers, especially when it comes to unethical lending practices. We believe that installment loans provide consumers with a regulated, affordable and smarter alternative to payday loans or title pawns. We are a member of the American Financial Services Association, Georgia Installment Lenders Association and Tennessee Consumer Finance Association.

Offices: 400 Northridge Rd, Atlanta, Georgia 30350, US · 2860 East-West Connector SW, Austell, Georgia 30106, US · 9735 Rome Blvd, Summerville, Georgia 30747, US · 116 Hicks Dr SE, Rome, Georgia 30161, US · 2557 Battlefield Pkwy, Fort Oglethorpe, Georgia 30742, US

Consumer LoansFinanceInsuranceLendingFinancial ServicesCredit
View all jobs at Courtesy Finance

About Courtesy Finance

LinkedInVisit site

Our goal is to help improve the lives of those in the communities where we operate by expanding access to credit.

Industry
Financial Services
Company size
11-50 employees
Founded
2007
Headquarters
Atlanta, Georgia
LinkedIn followers
70

Courtesy Finance is a traditional installment lender based in Atlanta, Georgia. Founded in 2007, we currently have branches in Georgia and Tennessee. Courtesy Finance specializes in a variety of personal loans, consolidation loans, and auto loans. Our goal is to improve the lives of those in the communities where we operate by expanding access to credit. Courtesy Finance accomplishes this by understanding our customers’ needs and offering them traditional installment loans with clear terms and a payment they can afford. Our local branch employees live and work in the communities we serve, and are in a unique position to provide personal, one-on-one service to our customers. We support efforts to protect and educate consumers, especially when it comes to unethical lending practices. We believe that installment loans provide consumers with a regulated, affordable and smarter alternative to payday loans or title pawns. We are a member of the American Financial Services Association, Georgia Installment Lenders Association and Tennessee Consumer Finance Association.

Offices: 400 Northridge Rd, Atlanta, Georgia 30350, US · 2860 East-West Connector SW, Austell, Georgia 30106, US · 9735 Rome Blvd, Summerville, Georgia 30747, US · 116 Hicks Dr SE, Rome, Georgia 30161, US · 2557 Battlefield Pkwy, Fort Oglethorpe, Georgia 30742, US

Consumer LoansFinanceInsuranceLendingFinancial ServicesCredit
View all jobs at Courtesy Finance

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