Cincinnati, Ohio, United States · On-site
$35k–$40k/yr
Job DetailsJob Location: Cincinnati, OH 45202Salary Range: $35,000.00 - $40,000.00 SalaryOverview The Market Center and Outdoor Market Coordinator is a full time, year round position responsible for assisting Market Mana…
Skills: Inventory Management, Customer Service, Retail Sales, Order Fulfillment, Conflict Resolution
Cincinnati, Ohio, United States · On-site
$18/hr–$20/hr
Job DetailsJob Location: Cincinnati, OH 45202Salary Range: $18.00 - $20.00 HourlyOverview The Program Associate is a full-time, year-round position responsible for managing programs for the Corporation for Findlay Market…
Skills: Program Management, Event Planning, Volunteer Management, Public Speaking, Interpersonal Communication
Cincinnati, Ohio, United States • On-site
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Responsible for managing the Market Center's retail operations, inventory, and online order fulfillment. Coordinates outdoor market vendor assignments, invoicing, and supports various community and nutrition incentive programs.
Requires a self-starter with strong customer service skills and the ability to perform moderate physical work in varying weather conditions. Must possess a valid driver's license and be available to work non-traditional hours, including weekends.
Job DetailsJob Location: Cincinnati, OH 45202Salary Range: $35,000.00 - $40,000.00 SalaryOverview
The Market Center and Outdoor Market Coordinator is a full time, year round position responsible for assisting Market Management staff with Market Center and Outdoor Market operations. The Market Center and Outdoor Market Coordinator works Tuesday - Saturday.
Details
Findlay Market is Ohio’s longest running public market and an historic landmark. The Market Center is the main information hub for market shoppers, tourists, and vendors. While at Market Center the Market Management Coordinator is responsible for answering questions and handling all sales of merchandise, fulfilling/packing online orders, assisting with Market programs & promotions, and completing daily opening & closing procedures.
The Market Center and Outdoor Market Coordinator is responsible for maintaining accurate counts of merchandise as well as assisting the Market Manager with inventory of Nutrition Incentive tokens. The Market Center and Outdoor Market Coordinator will stock shelves and ensure cleanliness and organization of work and storage areas.
The Market Center and Outdoor Market Coordinator will be responsible for invoicing Outdoor Market vendors & coordinating weekly stall assignments. This position will act as a point of contact for vendors and will be the CFFM representative on Market days in the Market Manager’s absence. As necessary, this position will coordinate with Finance staff on invoicing and vendor payments.
The Market Center and Outdoor Market Coordinator will assist in the implementation of programs at Market Center. These include, but are not limited to, Nutrition Incentives, Residential Composting, Fundraising/Development, Special Events & Promotions. This position will coordinate with Development staff and Communication staff as necessary.
Principal Duties & Responsibilities
Manage inventory of Findlay Market merchandise, nutrition incentive tokens, gift certificates, and operational supplies.
Complete weekly and monthly inventory counts, ensuring inventory records remain accurate and replenishment needs are identified in a timely manner.
Receive, verify, and organize inventory deliveries, ensuring accuracy of shipments and proper storage.
Proactively communicate inventory needs and purchasing recommendations to the Market Manager to maintain appropriate inventory levels.
Ensure inventory storage areas remain organized, secure, and operationally ready.
Provide friendly and timely service to shoppers, Merchants, vendors, and community partners, ensuring professional interactions that always reflect Findlay Market's core values.
Serve as the first point of contact for routine shopper, Merchant, and vendor questions or concerns, resolving issues whenever possible and escalating complex issues to the Program Manager as appropriate.
Consistently communicate shopper, Merchant, or vendor issues with the Leadership Team for input and resolution.
Welcome visitors to Findlay Market and provide information regarding the Market, surrounding neighborhood, programs, events, and available resources.
Answer questions regarding upcoming events, activities, Market programs, and merchant offerings.
Maintain a positive, professional, and customer-focused experience for all visitors.
Coordinate with the Maintenance team regarding FMX Work Orders and communicate maintenance needs to ensure timely resolution.
Retail Sales & Online Order Fulfillment
Complete retail transactions for Market merchandise, gift certificates, nutrition incentive programs, and other program-related sales.
Process, fulfill, package, and prepare online orders for pickup or shipment, ensuring accuracy and timely completion.
Assist in maintaining attractive retail displays, merchandising standards, and inventory presentation.
Support implementation and daily operations of the following programs and initiatives:
Assist with Produce Perks, Produce Perks ACH, Produce Perks+ and other nutrition incentive programs, including customer transactions, merchant support, token distribution, and reconciliation.
Serve as a point of contact for nutrition incentive questions from shoppers and participating Merchants.
Support daily program operations, customer enrollment, education, and participant assistance.
Special Events & Promotions
Assist with implementation of promotions, seasonal initiatives, and community outreach activities.
Development & Fundraising
Support fundraising initiatives, donor engagement activities, and campaign logistics as assigned.
Represent Findlay Market at tabling events and community engagements, promoting Market programs, services, and initiatives.
Collaborate with the Events team to recruit and communicate with vendors participating in Market events, tastings, and special programming.
Complete vendor stall assignments within established timelines and communicate assignments with participating vendors.
Assist with event logistics, vendor communication, and operational support before, during, and after Market events.
Process daily stall fee payments and follow up on failed or outstanding vendor charges.
Coordinate weekly vendor stall assignments, cancellations, relocations, and reassignment of available spaces.
Serve as the primary point of contact for current and prospective Outdoor Market vendors, providing exceptional customer service and timely issue resolution.
Assist with vendor recruitment and retention efforts to support a vibrant and diverse Outdoor Market.
Collaborate with Findlay Kitchen staff to support member participation in the Outdoor Market and facilitate successful vendor onboarding.
Serve as the on-site representative of the Corporation for Findlay Market in the absence of the Market Manager or senior leadership, ensuring continuity of daily Market operations and appropriate resolution or escalation of operational issues.
Demonstrated ability and desire to work in a proactive, diverse, and inclusive organization.
Demonstrated ability to problem-solve, share skills and knowledge with others.
Demonstrated ability to work independently, multi-task, prioritize competing responsibilities, and excel in a fast-paced environment.
Demonstrated ability to take initiative, exercise sound judgment, and maintain professionalism while representing Findlay Market.
A self-starter that can accomplish daily goals and identify opportunities for continuous improvement.
Strong customer service, communication, and conflict resolution skills.
Computer proficiency and ability to learn and utilize new technology platforms.
Ability to maintain accurate records, inventory, and financial transactions with attention to detail.
Must be able to work some non-traditional hours, including evenings and weekends.
Must be able to do moderate physical work, including standing for long periods, lifting merchandise and supplies, and working in varying weather conditions.
Ability to work in different temperature-based environments throughout the day, including the Market House, storefronts, outdoor market, and storage areas.
Must have a valid driver's license and be eligible to operate CFFM vehicles as needed.
Application: Send a cover letter and resume to [email protected]
Deadline to Apply: August 1st, 2026
Salary: $35,000-$40,000
Benefits: This is a year-round, full-time position with an attractive benefits package that includes: 4 weeks of PTO (5 weeks after 2 years), paid parental leave, health insurance (medical, dental, vision, life, short-term, long-term), CFFM HSA contribution for those enrolled in medical insurance, partial cell phone reimbursement or work phone, Sabbatical Program
The Corporation for Findlay Market is an equal opportunity employer.
Qualifications
Historic Findlay Market connects farmers, producers, sellers and customers in a dynamic, diverse public marketplace.
The Corporation for Findlay Market (CFFM) is a private non-profit corporation founded in 2000 to manage Findlay Market following its renovation in 2002 and 2003. On July 1, 2004, CFFM and the City of Cincinnati entered into a lease and management agreement that authorize CFFM to manage and operate the market. CFFM’s management duties include day to day operations, general maintenance, marketing and promotion, tenant recruitment, tenant leasing and tenant management, and customer service. Our Mission: Historic Findlay Market connects farmers, producers, sellers and customers in a dynamic, diverse public marketplace. Our Vision: Historic Findlay Market is our region’s premier destination for local food and artisan products, a dynamic public gathering place, and a vital community asset. Our mission and vision are driven by our core values: Local: We value freshness above all, emphasizing a variety of locally grown food and unique, locally crafted products sold by people we know as friends and neighbors. We embrace our role as a vital anchor for strengthened central city and Over-the-Rhine. Authentic: We value genuine human connections and social interactions that a vibrant, dynamic public marketplace promotes. We value the diversity in all definitions that exists among our merchants and our shoppers. Value-Minded: We believe in providing our shoppers with fresh, high quality foods at fair prices and a rich product array that will satisfy a wide range of shopper need. We provide an inclusive shopping experience that is unparalleled in our region. Entrepreneurial: We create a supported environment for diverse startup businesses and the growth and sustainability of locally owned and managed businesses. Responsible: We honor our role as stewards of a thriving landmark and demand integrity in our interactions with our shoppers, merchants, employees, volunteers, and community partners.
Offices: 19 West Elder Street, Cincinnati, OH 45202, US
Historic Findlay Market connects farmers, producers, sellers and customers in a dynamic, diverse public marketplace.
The Corporation for Findlay Market (CFFM) is a private non-profit corporation founded in 2000 to manage Findlay Market following its renovation in 2002 and 2003. On July 1, 2004, CFFM and the City of Cincinnati entered into a lease and management agreement that authorize CFFM to manage and operate the market. CFFM’s management duties include day to day operations, general maintenance, marketing and promotion, tenant recruitment, tenant leasing and tenant management, and customer service. Our Mission: Historic Findlay Market connects farmers, producers, sellers and customers in a dynamic, diverse public marketplace. Our Vision: Historic Findlay Market is our region’s premier destination for local food and artisan products, a dynamic public gathering place, and a vital community asset. Our mission and vision are driven by our core values: Local: We value freshness above all, emphasizing a variety of locally grown food and unique, locally crafted products sold by people we know as friends and neighbors. We embrace our role as a vital anchor for strengthened central city and Over-the-Rhine. Authentic: We value genuine human connections and social interactions that a vibrant, dynamic public marketplace promotes. We value the diversity in all definitions that exists among our merchants and our shoppers. Value-Minded: We believe in providing our shoppers with fresh, high quality foods at fair prices and a rich product array that will satisfy a wide range of shopper need. We provide an inclusive shopping experience that is unparalleled in our region. Entrepreneurial: We create a supported environment for diverse startup businesses and the growth and sustainability of locally owned and managed businesses. Responsible: We honor our role as stewards of a thriving landmark and demand integrity in our interactions with our shoppers, merchants, employees, volunteers, and community partners.
Offices: 19 West Elder Street, Cincinnati, OH 45202, US
