Winnipeg, Manitoba, Canada · On-site
At CCA, we’re redefining what collections can be. We treat people with respect, communicate with clarity, and focus on finding real solutions—not just chasing payments. If you believe compassion matters, especially when …
Skills: Communication, Negotiation, Conflict Resolution, Detail-oriented, Computer Proficiency
Winnipeg, Manitoba, Canada · On-site
At CCA, we believe that great people build great organizations. We're looking for a passionate and driven Recruiting Officer who is excited about connecting talented individuals with meaningful career opportunities. If y…
Skills: Full-cycle Recruitment, Candidate Sourcing, Interview Coordination, Employer Branding, Onboarding
Iqaluit, Nunavut, Canada · Remote OK
Work Location: Applicants must reside in Nunavut and be available to work remotely. At CCA, we’re redefining what collections can be. We treat people with respect, communicate with clarity, and focus on finding real solu…
Skills: English Proficiency, Inuktitut Proficiency, Negotiation, Conflict Resolution, Communication Skills
Winnipeg, Manitoba, Canada · On-site
At CCA, we believe strong client relationships are at the heart of everything we do. We don’t just provide services—we build partnerships grounded in trust, communication, and results. If you enjoy connecting with people…
Skills: Client Relations, Interpersonal Communication, Microsoft Office, Problem Solving, Data Formatting
Montreal, Quebec, Canada · On-site
$36k–$50k/yr
Etes-vous une personne motivée qui aimerait avoir la possibilité de toucher une $ commission $ en plus de votre salaire de base? Si c'est le cas, Commercial Credit Adjusters a besoin de VOUS! commission $ en plus de votr…
Skills: Computer Skills, Critical Thinking, Dispute Resolution, French Language, English Language
Edmonton, Alberta, Canada · On-site
At CCA, we’re redefining what collections can be. We treat people with respect, communicate with clarity, and focus on finding real solutions—not just chasing payments. If you believe compassion matters, especially when …
Skills: Communication, Negotiation, Conflict Resolution, Detail-oriented, Computer Proficiency
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The Collections Officer is responsible for contacting consumers to negotiate payment arrangements and settlement options for missed payments. They serve as the primary liaison for an assigned account portfolio while maintaining strict compliance and documentation standards.
Candidates must be strong communicators with negotiation skills and the ability to work in a fast-paced environment. Legal authorization to work in Canada and a successful criminal record check are required.
At CCA, we’re redefining what collections can be. We treat people with respect, communicate with clarity, and focus on finding real solutions—not just chasing payments.
If you believe compassion matters, especially when someone’s going through a tough time in their lives, this role offers a chance to make a meaningful impact. You’ll connect with individuals, to offer support, listen without judgement, and help guide them through financial challenges with professionalism and respect.
Our downtown Winnipeg office is ready to welcome new team members.
What the Role Involves
As a Collections Officer, you will:
What You Bring
We’re looking for individuals who are:
Experience in collections, customer service, or call centres is a bonus but not required. If you're eager to learn, grow, and make a difference, we’d love to hear from you.
How We Support You
We know this work can be challenging, so we’ve built a workplace that supports your success and well-being, professionally and personally. Here’s what you’ll find at CCA:
We believe in treating our team members with the same respect and care we offer to our clients. When you join CCA, you’re not just starting a job—you’re joining a team that values your voice, your growth, and your well-being.
Conditions of Employment
Our Story
Since 1991, Commercial Credit Adjusters Ltd. has been a trusted leader in Accounts Receivable Management across Canada. We specialize in ethical, effective collection solutions tailored to both businesses and consumers. Our commitment to professionalism, integrity, and results has earned us a reputation for excellence in the industry. Learn more about our services at cca.ca
Solutions to Fit You! Canada's Premier Accounts Receivable Management and Accredited Debt Recovery Agency.
Established in 1991, Commercial Credit Adjusters Ltd. (CCA) is a privately owned and operated Canadian corporation. We are a full-service accounts receivable management solution provider, focused on helping our clients recover past due accounts before they become bad debt. Commercial Credit Adjusters provides solutions to organizations across a wide range of industries including Agriculture, Commercial, Financial, Government, Higher Education, Insurance, Retail, Telecommunications, and Utility. Services are offered in both official languages across Canada. Our operations began with four people, and the company has since grown to employ more than 200 staff in multiple locations, including a head office in Winnipeg; branch offices in Edmonton; London, Ontario; and Montréal. Commercial Credit Adjusters also provides global coverage through its association with ACA International. We attribute our success, in large part, to the valuable business relationships we have developed with many clients throughout the credit industry. The collaborative relationships we have built are founded on our philosophy to provide the most effective solutions while safeguarding goodwill between our clients and their customers. Commercial Credit Adjusters’ senior management team collectively offers more than 170 years of receivable management experience. This level of expertise provides a wealth of knowledge to draw from in nurturing the continued growth of our company. Commercial Credit Adjusters has set itself apart in the accounts receivable management industry by striking the ideal balance between powerful collections techniques and trusted customer service practices. Our foremost goal of client trust and satisfaction has created the foundation upon which we have built our reputation.
Offices: 317 Donald St, Suite 300, Winnipeg, Manitoba R3B 2H6, CA · 10055 106 St NW, Suite 480, Edmonton, Alberta T5J 2Y2, CA · 625 René-Lévesque Ouest, Suite 601, Montreal, Québec H3B 1R2, CA · 151B York Street, Unit 19, London, Ontario N6A 1A8, CA
Solutions to Fit You! Canada's Premier Accounts Receivable Management and Accredited Debt Recovery Agency.
Established in 1991, Commercial Credit Adjusters Ltd. (CCA) is a privately owned and operated Canadian corporation. We are a full-service accounts receivable management solution provider, focused on helping our clients recover past due accounts before they become bad debt. Commercial Credit Adjusters provides solutions to organizations across a wide range of industries including Agriculture, Commercial, Financial, Government, Higher Education, Insurance, Retail, Telecommunications, and Utility. Services are offered in both official languages across Canada. Our operations began with four people, and the company has since grown to employ more than 200 staff in multiple locations, including a head office in Winnipeg; branch offices in Edmonton; London, Ontario; and Montréal. Commercial Credit Adjusters also provides global coverage through its association with ACA International. We attribute our success, in large part, to the valuable business relationships we have developed with many clients throughout the credit industry. The collaborative relationships we have built are founded on our philosophy to provide the most effective solutions while safeguarding goodwill between our clients and their customers. Commercial Credit Adjusters’ senior management team collectively offers more than 170 years of receivable management experience. This level of expertise provides a wealth of knowledge to draw from in nurturing the continued growth of our company. Commercial Credit Adjusters has set itself apart in the accounts receivable management industry by striking the ideal balance between powerful collections techniques and trusted customer service practices. Our foremost goal of client trust and satisfaction has created the foundation upon which we have built our reputation.
Offices: 317 Donald St, Suite 300, Winnipeg, Manitoba R3B 2H6, CA · 10055 106 St NW, Suite 480, Edmonton, Alberta T5J 2Y2, CA · 625 René-Lévesque Ouest, Suite 601, Montreal, Québec H3B 1R2, CA · 151B York Street, Unit 19, London, Ontario N6A 1A8, CA
