Rotterdam, South Holland, Netherlands · Hybrid
$3k–$3k/mo
Je toekomst bij coeo Wil jij in klantcontact écht het verschil maken? Als Customer Care Medewerker ben jij het eerste aanspreekpunt voor klanten met vragen over hun dossier. Je bent de stem van coeo: je luistert, denkt m…
Skills: Customer Communication, Empathy, Professionalism, Problem Solving, Service Orientation
Rotterdam, South Holland, Netherlands · Hybrid
$3k–$3k/yr
Je toekomst bij coeo Als Incassospecialist speel je een belangrijke rol in het beheer en de afhandeling van openstaande vorderingen. Je beoordeelt dossiers zorgvuldig, analyseert verhaalsmogelijkheden en zet de juiste ve…
Skills: Debt Collection, Negotiation, Financial Analysis, Customer Service, Legal Procedures
Rotterdam, South Holland, Netherlands · On-site
$3k–$3k/mo
Je toekomst bij coeo Ben jij communicatief sterk en wil je werkervaring opdoen naast je studie? Dan is deze functie als werkstudent Customer Care bij coeo iets voor jou! Als werkstudent ben jij een belangrijk aanspreekpu…
Skills: Customer Service, Communication Skills, Administrative Support, Data Entry, Problem Solving
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Act as the first point of contact for customers via phone, email, and webchat to resolve dossier questions and establish payment arrangements. Identify trends and signals to contribute to the overall improvement of the organization's service delivery.
Candidates must have strong communication skills, an empathetic approach, and be available for at least 24 hours per week, including one evening. Willingness to obtain NVI certifications for socially responsible debt collection is required.
The Human Touch in Technology
coeo Incasso (NL) is an innovative credit management organization with more than 100 employees. At this moment we are one of the most prominent credit management partners in Europe. As credit management specialist, we take care of a reliable, transparent and high-quality process of payment arrears in Europe. Throughout the entire collection process, we focus on creating an excellent customer experience. It is our goal to have your client pay his or her unsettled invoices in the simplest way possible. We strive for a highquality, long-term cooperation with our partners.
Offices: Wilhelminakade 153, Rotterdam, South Holland 3072 AP, NL
The Human Touch in Technology
coeo Incasso (NL) is an innovative credit management organization with more than 100 employees. At this moment we are one of the most prominent credit management partners in Europe. As credit management specialist, we take care of a reliable, transparent and high-quality process of payment arrears in Europe. Throughout the entire collection process, we focus on creating an excellent customer experience. It is our goal to have your client pay his or her unsettled invoices in the simplest way possible. We strive for a highquality, long-term cooperation with our partners.
Offices: Wilhelminakade 153, Rotterdam, South Holland 3072 AP, NL
