Sydney, New South Wales, Australia · On-site
Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing sol…
Skills: Clinical Operations Management, People Leadership, Clinical Project Management, ICH-GCP, ISO 14155
Sydney, New South Wales, Australia · On-site
Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing sol…
Skills: Content Development, People Leadership, Regulatory Compliance, Stakeholder Management, Structured Content
Lone Tree, Colorado, United States · On-site
$20/hr–$25/hr
Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care. Security Guard Position Spotlight: High school diploma or GED requiredPart-time position, Monday–Friday, 5:00 p.m.…
Skills: Surveillance Monitoring, Access Control, Conflict Resolution, Emergency Response, Customer Service
Switzerland · Remote OK
Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing sol…
Skills: Relationship Management, Lead Generation, CRM Management, Salesforce, Event Planning
Singapore, Singapore, Singapore · On-site
About us Cochlear’s mission is to help people hear and be heard. Cochlear Asia-Pacific is the fastest growing division of Cochlear Ltd, with a direct market presence in Japan, Korea, China, India, SE Asia and Australia &…
Skills: Strategic Account Management, B2B Healthcare Sales, Stakeholder Management, Clinical Education, Market Insights
Palma de Mallorca, Balearic Islands, Spain · On-site
Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing sol…
Skills: Clinical Presentations, Tender Management, Stakeholder Management, Medical Device Sales, KOL Engagement
Hanover, Lower Saxony, Germany · Hybrid
Customer Service Coordinator (m/w/d) 📍 Standort: Hannover / Office-basiert Cochlear Deutschland GmbH & Co. KG Bereich: Customer Service 🌍 Über uns Cochlear ist ein weltweit führendes Medizintechnikunternehmen, das Mens…
Skills: Customer Support, Complaint Management, ERP Systems, Patient Databases, Outbound Campaigns
Sydney, New South Wales, Australia · Hybrid
Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing sol…
Skills: Logistics Management, Supply Chain Management, Inventory Management, Transportation Management, Warehousing
Lone Tree, Colorado, United States · On-site
$165k–$185k/yr
Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care. Director Call Center Operations – Recipient Customer Service Position Spotlight: 10+ years of progressive leadersh…
Skills: Call Center Operations, Workforce Planning, KPI Management, Lean Six Sigma, Order Management
Nashville, Tennessee, United States · Remote OK
$70k–$75k/yr
Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care. Engagement Manager, Nashville Preferably seeking candidates based in or near Nashville. This position will support…
Skills: B2C Sales, Complex Sales Techniques, Territory Management, Candidate Nurturing, Consumer Marketing
Brazil · On-site
Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing sol…
Skills: Accounting, Financial Control, Financial Reporting
Lone Tree, Colorado, United States · On-site
$20/hr–$25/hr
Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care. Security Guard Position Spotlight: High school diploma or GED requiredFull-time position, Monday–Friday, 8:00 a.m.…
Skills: Access Control, CCTV Monitoring, Patrolling, Incident Reporting, Emergency Response
Gothenburg, Västra Götaland County, Sweden · Hybrid
Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose …
Skills: Project Management, Stakeholder Management, Budgeting, Risk Management, Cross-functional Leadership
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose …
Skills: Accounts Payable, Invoice Processing, Reconciliations, SAP, ERP Systems
Japan · Remote OK
Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing sol…
Skills: Business Development, Sales Strategy, Account Management, KOL Relationship Building, Market Analysis
Bengaluru, Karnataka, India · On-site
Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A C…
Skills: Sales Management, Stakeholder Relationship Management, B2C Sales, B2B Sales, Commercial Acumen
Los Angeles, California, United States · Remote OK
$75k–$97k/yr
Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care. Bilingual Recipient Solutions Manager (California/North Nevada) Position Spotlight: This role supports the Califor…
Skills: Spanish Fluency, Patient Education, Relationship Management, Consultative Sales, Salesforce
City of Brisbane, Queensland, Australia · On-site
Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing sol…
Skills: Manufacturing Operations, Engineering Management, Operational Excellence, Lean Methodologies, Continuous Improvement
Sydney, New South Wales, Australia · On-site
Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing sol…
Skills: Consumer Engagement, CRM Management, Persuasive Communication, Emotional Intelligence, Database Management
Chengdu, Sichuan, China · On-site
Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A C…
Skills: Microbiology, Good Laboratory Practice (GLP), Good Manufacturing Practice (GMP), Sterility Testing, Bioburden Testing
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Lead a team of Clinical Research Associates and Assistants while acting as a Senior Clinical Project Manager for Cochlear-sponsored investigations. Oversee the execution of pre- and post-market clinical investigations ensuring compliance with regulatory standards and business strategy.
Requires significant experience in medical device or pharma clinical investigations and proven leadership in developing high-performing teams. Must possess strong knowledge of ICH-GCP, ISO 14155:2020, and experience with EDC, CTMS, and eTMF systems.
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.
Cochlear has an opportunity for a full-time permanent Clinical Operations Manager based in our Sydney office. In this role, the successful Clinical Operations Manager will lead a team of Clinical Research Associates and Clinical Trial Assistants while also acting as a Senior Clinical Project Manager, ensuring the successful delivery of Cochlear-sponsored clinical investigations in line with regulatory standards and business strategy.
Leading and mentoring CRAs and CTAs to deliver high-quality clinical research outcomes.
Managing resources, timelines and budgets across clinical operation plans.
Ensuring compliance with ISO 14155, ICH-GCP, local regulations and SOPs.
Overseeing execution of pre- and post-market clinical investigations.
Driving KPI tracking, reporting and continuous improvement initiatives.
Managing vendor relationships and supporting audits and inspection readiness.
What makes this opportunity unique?
This role offers a rare combination of people leadership and hands-on clinical project ownership within a global medical device organisation. You’ll play a critical role in delivering life-changing hearing solutions while working across diverse teams and geographies, influencing both strategy and execution.
About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
Significant experience in clinical investigations within medical devices or pharma.
Strong knowledge of ICH-GCP, ISO 14155:2020 and regulatory requirements.
Proven leadership experience in building and developing high-performing teams.
Experience with EDC, CTMS and eTMF systems.
Excellent organisational, problem-solving and communication skills.
Ability to manage multiple projects and stakeholders simultaneously.
Experience with CRO selection and vendor management.
Exposure to study design, reporting or quality support activities.
Experience working on global, cross-functional clinical programs.
Ability to influence stakeholders and drive continuous improvement initiatives.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
Hear now. And always
Hear now. And always As the global leader in implantable hearing solutions, at Cochlear (ASX: COH) we are committed to our mission to help people hear and be heard. Our story started more than four decades ago when Professor Graeme Clark pioneered the world's first multi-channel cochlear implant and created an entirely new treatment for hearing loss. Since our formation in 1981, we continue Professor Clark’s work to help people with moderate to profound hearing loss experience a life full of hearing. We have provided more than 650,000 implantable devices. Each recipient helps form a global community of millions, through families, friends, colleagues, teachers and more. And they’re not just connected to their own community — each shares a link with each other and to Professor Clark’s childhood desire to help people hear. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We understand the privilege of connecting people to a life lived with hearing. And we listen, respond and move with the times – to continue to bring hearing within reach of all those who need it. That's how we live our mission every day. Our global workforce of more than 4,000 people shares a collective determination to give more people the opportunity to enjoy a life of hearing. Cochlear’s global headquarters are on the campus of Macquarie University in Sydney, Australia with regional headquarters in Asia Pacific, Europe and the Americas. Through our offices in over 180 countries we help people of all ages to hear. Social Media Terms of Use http://bit.ly/2qRMEvY
Offices: 1 University Avenue, Macquarie University, North Ryde, NSW, AU · 10350 Park Meadows Dr, Lone Tree, Colorado 80124, US · Peter Merian-Weg 4, Basel, 4052, CH · 1 University Avenue, Macquarie University, NSW 2109, AU · Konstruktionsvägen 14, Mölnlycke, SE - 435 33, SE
Hear now. And always
Hear now. And always As the global leader in implantable hearing solutions, at Cochlear (ASX: COH) we are committed to our mission to help people hear and be heard. Our story started more than four decades ago when Professor Graeme Clark pioneered the world's first multi-channel cochlear implant and created an entirely new treatment for hearing loss. Since our formation in 1981, we continue Professor Clark’s work to help people with moderate to profound hearing loss experience a life full of hearing. We have provided more than 650,000 implantable devices. Each recipient helps form a global community of millions, through families, friends, colleagues, teachers and more. And they’re not just connected to their own community — each shares a link with each other and to Professor Clark’s childhood desire to help people hear. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We understand the privilege of connecting people to a life lived with hearing. And we listen, respond and move with the times – to continue to bring hearing within reach of all those who need it. That's how we live our mission every day. Our global workforce of more than 4,000 people shares a collective determination to give more people the opportunity to enjoy a life of hearing. Cochlear’s global headquarters are on the campus of Macquarie University in Sydney, Australia with regional headquarters in Asia Pacific, Europe and the Americas. Through our offices in over 180 countries we help people of all ages to hear. Social Media Terms of Use http://bit.ly/2qRMEvY
Offices: 1 University Avenue, Macquarie University, North Ryde, NSW, AU · 10350 Park Meadows Dr, Lone Tree, Colorado 80124, US · Peter Merian-Weg 4, Basel, 4052, CH · 1 University Avenue, Macquarie University, NSW 2109, AU · Konstruktionsvägen 14, Mölnlycke, SE - 435 33, SE
