Barcelona, Catalonia, Spain · Hybrid
$30k–$40k/yr
The Company Cledara helps businesses take control of their software subscriptions by providing visibility of software spend, cutting excess costs, and streamlining administrative tasks. Our platform allows companies to f…
Skills: Customer Success Management, Strategic Advisory, Customer Onboarding, Quarterly Business Reviews, Churn Forecasting
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Manage a portfolio of 200+ mid-sized venture-backed customers, acting as a strategic consultant to optimize their software spend. Oversee the entire customer journey from onboarding to long-term growth and expansion.
Requires 2+ years of experience in Customer Success, preferably within a tech startup or scaleup environment. Must be eligible to work in Spain and possess strong English communication skills.
Cledara helps businesses take control of their software subscriptions by providing visibility of software spend, cutting excess costs, and streamlining administrative tasks. Our platform allows companies to focus on what matters most: growing their business.
With over 1,000 customers globally, we are recognized as a leader in the SaaS management space. We are proud to announce that in February 2026, G2 named Cledara one of the Best UK Software Companies. This prestigious recognition follows our success in the G2 Winter 2025 Report, where we earned 16 badges for SaaS Spend and SaaS Operations Management. Our high ratings for usability and customer relationships underscore our commitment to a powerful yet user-friendly product.
We are a product-led company with a clear vision and backed by tier-1 investors, including Notion Capital, Nauta Capital, Anthemis and CommerzVentures. We have a market-leading product with a proven track record and a collaborative team with a high-performance culture. We believe in working hard so we can learn quickly and get better.
The RoleThe job title says it all: we are a team dedicated to making our customers as successful as they can be!
You’ll oversee a portfolio of 200+ customers, primarily mid-sized venture-backed companies, dealing mostly with tech CFOs.
We pride ourselves on building solid relationships with our customers, acting as consultants and showing our customers how to best use Cledara to save time, automate processes and get visibility and control over their software subscriptions.
You will own the entire journey from onboarding to long-term growth. Success is ensuring our platform is deeply integrated into our customers' workflows and consistently delivering value.
We are looking for someone who is excited to work in a small team that is constantly evolving, ready to get on board with new processes and features as we scale. Because we value the energy of working together, we spend three days a week in the office, and we are looking for someone who genuinely enjoys that face-to-face connection.
Your key responsibilities will include:Your growth, wellness, and day-to-day experience matter to us. Here is how we set you up for success:
One place to manage all your software subscriptions
Cledara is a platform for finance teams that gives visibility of your organization's software stack, provides data and insights to cut excess spend, and streamlines software-related admin. Now you have a detailed view of your software spending, you can see which tools are being used and where you could cut spend, painlessly. We don’t stop at savings, managing purchases and renewals is easy with simple workflows for requesting and approving new tools. Finally, with payments for software built-in, you have controls to ensure application owners can manage payments while you keep control with spend limits and budgets. We’ll even capture the invoices automatically, match them to payments, and sync with Netsuite, Xero and Quickbooks. Software is one of your biggest expenses, now you have the tools to reduce that expense by 30% and save 20 hours a month on admin. With 1000+ customers and offices in New York, London, and Barcelona, Cledara is all companies need to manage their software and AI. Visit our website to see our product and open roles.
Offices: New York, NY, US · London, GB · Avenida Diagonal, 532, Barcelona, Catalonia 08006, ES
One place to manage all your software subscriptions
Cledara is a platform for finance teams that gives visibility of your organization's software stack, provides data and insights to cut excess spend, and streamlines software-related admin. Now you have a detailed view of your software spending, you can see which tools are being used and where you could cut spend, painlessly. We don’t stop at savings, managing purchases and renewals is easy with simple workflows for requesting and approving new tools. Finally, with payments for software built-in, you have controls to ensure application owners can manage payments while you keep control with spend limits and budgets. We’ll even capture the invoices automatically, match them to payments, and sync with Netsuite, Xero and Quickbooks. Software is one of your biggest expenses, now you have the tools to reduce that expense by 30% and save 20 hours a month on admin. With 1000+ customers and offices in New York, London, and Barcelona, Cledara is all companies need to manage their software and AI. Visit our website to see our product and open roles.
Offices: New York, NY, US · London, GB · Avenida Diagonal, 532, Barcelona, Catalonia 08006, ES
