Valdosta, Georgia, United States · On-site
Description Location: Valdosta, GA area with travel required Role overview: Responsible for building, managing, and nurturing relationships with the multi-dwelling unit complexes and townhome communities that Clearwave F…
Skills: Account Management, Customer Success, Outside Sales, Relationship Management, Strategic Sales
Brevard County, Florida, United States · On-site
Description The Field Construction Manager is responsible for leading and executing the on-time, on-budget construction of Clearwave Fiber’s outside plant (OSP) fiber network. This role partners closely with Design, Proj…
Skills: OSP Construction, Fiber Network Installation, Contractor Management, Quality Control, Safety Oversight
Peachtree Corners, Georgia, United States · On-site
Description The Field Construction Manager is responsible for leading and executing the on-time, on-budget construction of Clearwave Fiber’s outside plant (OSP) fiber network. This role partners closely with Design, Proj…
Skills: OSP Fiber Construction, Project Management, Contractor Management, Quality Control, Safety Oversight
Sangamon County, Illinois, United States · Hybrid
Description Ready to turn your people skills into real income? Join a fast-growing fiber sales team and earn a great base with the potential to earn six figures. Clearwave Fiber is growing and hiring Door to Door Sales E…
Skills: Outside Sales, Lead Generation, Customer Acquisition, Communication Skills, Closing Techniques
New Lenox, Illinois, United States · Hybrid
Description Ready to turn your people skills into real income? Join a fast-growing fiber sales team and earn a great base with the potential to earn six figures. Clearwave Fiber is growing and hiring Door to Door Sales E…
Skills: Outside Sales, Lead Generation, Closing, Communication Skills, Customer Acquisition
Tinley Park, Illinois, United States · Hybrid
Description Ready to turn your people skills into real income? Join a fast-growing fiber sales team and earn a great base with the potential to earn six figures. Clearwave Fiber is growing and hiring Door to Door Sales E…
Skills: Outside Sales, Lead Generation, Customer Acquisition, Communication Skills, Closing Techniques
Bristol, Virginia, United States · On-site
Description Clearwave Fiber is one of the nation’s largest independent fiber providers, delivering fast, reliable connectivity solutions to businesses, communities, and residents across multiple states. Following the com…
Skills: B2B Sales, Account Management, Consultative Selling, Relationship Building, Salesforce
South Holland, Illinois, United States · Hybrid
Description Ready to turn people skills into paychecks? Join a fast-growing fiber team and earn a great base with the potential to earn six figures. What’s in it for you $34,000 base plus uncapped commission. Six-figure …
Skills: Outside Sales, Lead Generation, Customer Acquisition, Communication Skills, Closing Techniques
Upper Grand Lagoon, Florida, United States · On-site
Description Are you ready to lead and elevate a high-performing sales team in the fast-growing fiber-optic industry? Clearwave Fiber is seeking an enthusiastic and results-driven Sr. Supervisor, Direct Sales to guide and…
Skills: Direct Sales, Team Leadership, Coaching, Mentoring, Performance Management
Hagerstown, Maryland, United States · On-site
Description Point Broadband and Clearwave Fiber are affiliated companies operating as part of a combined organization. This opportunity is a Point Broadband position, and candidates selected for hire will be employed by …
Skills: Field Service Management, Fiber Splicing, Fiber Restoration, Fixed Wireless Broadband, Team Leadership
Bay County, Florida, United States · On-site
Description The Field Construction Manager is responsible for leading and executing the on-time, on-budget construction of Clearwave Fiber’s outside plant (OSP) fiber network. This role partners closely with Design, Proj…
Skills: OSP Fiber Construction, Contractor Management, Quality Control, Safety Oversight, Team Leadership
Chicago, Illinois, United States · On-site
Description The Field Construction Manager is responsible for leading and executing the on-time, on-budget construction of Clearwave Fiber’s outside plant (OSP) fiber network. This role partners closely with Design, Proj…
Skills: OSP Construction, Fiber Network Installation, Contractor Management, Quality Control, Safety Oversight
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Manage and nurture relationships with multi-dwelling unit complexes to drive subscriber penetration and revenue growth. Serve as the primary liaison between property owners, residents, and internal teams to resolve challenges and promote the brand.
Requires a bachelor's degree or equivalent experience and at least 5 years of experience in account management or sales, preferably in telecommunications. Must possess strong interpersonal skills, proficiency in MS Office, and a valid driver's license.
Description
Location: Valdosta, GA area with travel required
Role overview:
Responsible for building, managing, and nurturing relationships with the multi-dwelling unit complexes and townhome communities that Clearwave Fiber serves. As the point-person for property owners, developers, onsite/centralized managers, and residents, the MDU Account Manager will play a pivotal role in driving penetration and profitability for the segment. The ideal candidate will be a proactive, relationship-oriented professional with a strategic sales mindset and the ability to operate at a high-level cross-functionally.
- Establish and maintain strong relationships with property managers and leasing staff to drive subscriber penetration and revenue growth
- Provide property management with all necessary collateral, promotional items, and sales tools to maximize product adoption
- Manage the sales process and effectively communicate offers to leasing agents, including guidance on how to pitch our services.
- Engage with residents through the coordination and hosting of onsite events to enhance brand awareness
- Ensure compliance to and manage the operational components of all residential agreements and contracts (i.e. EMAs)
- Serve as the primary Clearwave Fiber liaison/point-of-contact/escalation point and work proactively to maintain and improve Clearwave Fiber’s relationships and standing within the communities we serve
o Promote a positive image of the Clearwave Fiber brand and offering
- Facilitate and manage intracompany coordination (sales, installation, repair, and construction/engineering) for resolution of customer and broader community challenges from pre-construction to property maturity
- Analyzes, researches, resolves, refers, and follows up on customer complaints regarding billing, credits, and services in an expedient and professional manner, including monitoring community detractors and maintaining open communications with them
- Track, monitor, and analyze service penetration levels for all properties; support development of action plans where needed
- Perform other duties as assigned to assist with the overall goals of exceeding the revenue and profitability targets while maximizing customer delight
- Position may require up to 40% travel to effectively manage property relationships
Requirements
- Bachelor's degree or equivalent experience required
- 5+ years’ experience in account management, customer success, or outside sales roles; preference for roles within the telecommunications or related industries
- Knowledge of and a track record of success working within the multifamily/MDU space
- Strong interpersonal, verbal, presentation, and written communications skills.
- Strong attention to detail
- Strong customer service skills
- Proficient in MS Word, MS Excel, MS PowerPoint
- Self-motivated and must excel in a minimally managed, high profile position
- A valid driver’s license
Clearwave Fiber is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Fast. Reliable. Local. Fiber-Optic Solutions to Support Your Connectivity Needs
Our fast, reliable and secure fiber network provides our customers with the connectivity they need to support their needs now and in the future. BUSINESS FIBER INTERNET Whether your business requires a private, high-speed fiber connection or Dedicated Internet Access (DIA), our customizable, fiber-optic solutions will provide your business with the connectivity you need now and in the future. RESIDENTIAL SERVICES Get the speed and reliability you've been longing for with Clearwave's fiber internet. We offer several plans to ensure you receive the connectivity you need to support your lifestyle.
Offices: Savannah, Georgia 31405, US
Fast. Reliable. Local. Fiber-Optic Solutions to Support Your Connectivity Needs
Our fast, reliable and secure fiber network provides our customers with the connectivity they need to support their needs now and in the future. BUSINESS FIBER INTERNET Whether your business requires a private, high-speed fiber connection or Dedicated Internet Access (DIA), our customizable, fiber-optic solutions will provide your business with the connectivity you need now and in the future. RESIDENTIAL SERVICES Get the speed and reliability you've been longing for with Clearwave's fiber internet. We offer several plans to ensure you receive the connectivity you need to support your lifestyle.
Offices: Savannah, Georgia 31405, US
